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November 2023 by Nickus “Nickus” Maximus
Weren't planning on actually purchasing today but wanted to get an idea of what we wanted before we shopped around on pricing. Tom was working the north location although he doesn't usually work at that shop. At first we thought he was just going to pitch us the most expensive bed but he took the time to break down each type of mattress and address what we were looking for. We were pretty much sold on one but he insisted we go look at some other models at their store on 4th and 30th before we purchased. We did go to that shop and found one we liked even more but wanted to check out a softer version. They didn't have that one in their showroom so Robert referred us to another company that carried it just to make sure we got what we wanted. We decided to stick with them and got the model they had on display. Can't believe how easy they were to work with. We ended up spending a bit more than we originally planned but after trying out the original models we were thinking of getting, then trying out the others I feel we made the best choice for what we needed. Thanks guys!
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November 2023 by Ana Paula Camacho
My experience at Mattress firm could not be better. When I enter the store it smelled clean and really good. I was greeted right away by Craig who was courteous , knowledgeable and very pleasant to work with. I would definitely return!
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November 2023 by Donna Jones
Scott Jones was very helpful. Listened to what I wanted and worked with my budget and was very patient. Great price! great customer service! great delivery options.
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November 2023 by Big John
Great place! I went in, Tom showed me every bed that I had interest in. He didn’t try to pressure me into buying anything extra. The price was fair and I am getting it delivered tomorrow. I would highly recommend the store.
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November 2023 by Melody Janson
The gentleman was super knowledgeable and great at answering all our questions. No pressure sales and even showed lower end mattresses without making us feel cheap. Very good experience! Thank you!
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August 2023 by Michael Toro
Excellent experience! Our Mattress professional took the time to ask us probing questions about our sleep preferences & then provided multiple solutions at varying price points. I look forward to restful nights of sleep. Thank you!
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August 2023 by Ck McFall
Monika was professional, pleasant and was very thorough in her desire to understand exactly what I was looking for. I couldn't stump her on any product question. She knows her stuff. No hard sell. Great experience.
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July 2023 by Marshall Cain
Decided it was time for a new bed and went a few places to see prices and selection. Went to the store near my house and Monika helped me find the best mattress to fit my needs. I'm a side/stomach sleeper with sleep apnea and I toss and turn so much trying to get to sleep. I had an idea of what kind of mattress I should get, and Monika helped me with all the information I needed to make a sound decision. She was really patient and full of knowledge as I was bed hopping around between several different ones. But the hybrid plush Sealy Posturepedic with adjustable base finally won me over. Monika let me take my time and she answered the 12 million questions I had on all the different mattresses. I am so excited now for it to be delivered and set up. I really hadn't planned on purchasing today, just wanted to see what they had, but Monika was amazing and really helped me find the one that best fit my needs. Thank you Monika!!!
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June 2023 by Kaylee Foster
My boyfriend and I met with David. He is a great sales person and all around just a very nice guy! He gave us the best deal we could ask for, very affordable, and was wonderful with the help and suggestions. We are more than happy with our purchase!
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June 2023 by Eric Franchino
Was nervous buying a brand new bed for the first time , I’ve had terrible experiences with salesman in the past .David at the 4th street location was awesome ! He didn’t try to rip our pockets or convince us into anything at all .He made it very simple and put together exactly what we wanted , AND he even got us what we wanted $300 below our budget . Throw in some humor and real people conversations , this was the best experience I’ve ever had making an expensive purchase .I highly recommend anyone looking for a new bed to go see my guy David he will hook you up
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May 2023 by Wade Woodward
My experience was excellent. David LaRoche was extremely patience and he provided great advice to share with me. He was very professional, knowledgeable, and true asset to Mattress Firm. I am confident in my selections due to his clear.and concise adviceSincerely,Wade.Woodward
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May 2023 by Camille Reyes
David was a helpful and honest sleep expert. He stood within budget and was not pushy. Super friendly super knowledgeable and I recommend mattress firm and David. We will be back here again
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May 2023 by Samuel Ashton
David was exceptionally knowledgeable and his approach definitely helped us to identify which mattress best fit our needs. 100% would recommend the Mattress Firm Experience.
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April 2023 by Dondabomb Reviews
Good and simple. Large selection of bedding items. Went in to purchase a mattress and met David. He was very pleasant and eager to please us. Very knowledgeable about the different options. He actually made this experience worthwhile. We have delivery scheduled for tomorrow. I was expecting the delivery company to reach out to me earlier today to advise of the 2 hour window and that didn’t happen. When you work full time, having that window helps one make a timely decision on what time to leave work to await the delivery. Overall the experience, while it put a dent in our wallet, was pleasant and smooth.
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April 2023 by Meggie Francisco
Had an excellent experience at this shop! Kind, friendly service - no hassles with sales upgrades - I was able to get in, order exactly what I wanted with free delivery in just 2 days, and be on my way in 15 minutes. Would definitely recommend!
