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January 2024 by sol munuce
The worst bank that exists, completely ineffective. They take a very long time to credit a check, and no one can do anything for you
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December 2023 by Ina Flash
Frustratingly long customer service, and unpleasant at that.Don't even waste your time on calling. They either pick up and drop the call, or keep you waiting for an hour.
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December 2023 by Ser Pol
surprised we serve
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November 2023 by Mark F
Do NOT come here you will be towed.
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October 2023 by Boris Ripa
Spent 2 hours waiting for help. People are working very slow. No attention to customers.
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September 2023 by vilma daugeliene
At 8.50 am still closed:(((very unprofessionalEven though it’s saying it’s open…
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August 2023 by Sebastian Matias
The ATM at front on Collins was broken, the other ATM behind the bank didn't accept cash, the worst bank ever....
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May 2023 by Graeme Richardson
We had world class banking service today. The Manager displays true leadership and is aware of almost everything going on. He approached and greeted us like a boss. Ulga did the business as a true banking professional that we have rarely seen in the US. Hats off to you Team! Sunny Isles!?
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May 2023 by Brandon Dinkin
The worst bank branch that I have been to in the country. If you want to wait 1 hours guarenteed and deal with un educated, lazy employeees, this is your place
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May 2023 by jacqueline q.
The worst bank ever. First time I went there, there was a weird smell. Then second time atm wasn't working. Third time still the weirdest smell ever and slowest service. I love Td. Just not this one. Set them up with air fresheners. Seriously not even kidding.
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April 2023 by Alexander Sokol
2:09 PM on a Monday February 6th 2023No teller at the atmAnd below is the amount of people waitingMarch 6th 2023, update:The service got even worseBefore only 1 out of 2 ATM’s was not taking cash deposits,And now the one that did take does not work at allDrive Trough is not working and there is NO SIGN that it doesn’tAnd as you can see at the photo, an even longer line waitingOnly 2 out of 5 tellers are thereAnd only 1 out of the 2 is actually working
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April 2023 by Galina Montrose
Very unsatisfied, I waited for over an hour because I wanted to get some printouts from my account, Iryne was “helping” me. She literally was just trying to get rid of me, every question and request was rejected. She thinks too much of herself. They never help thoroughly here, but this time was way too much. I should have made a scene but instead I’m just leaving this review here and tomorrow will go to another location
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December 2022 by Anton Kopein
We've come to open an account. waited 1 hour 30 minutes at the reception. I approached a Russian-speaking girl, asking her to do something about it and help us. as a result, she began to blame us for not making an appointment in advance, she was extremely negative and not polite. 0 stars, terrible service
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November 2022 by Eli Nek
Super bad service. I cam in signed up to open a new account was waiting more than 30 min another girl came in after 20 min signed up and she was taken after 5 min! This bank has no rules and regulations and very badly manager!!!
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October 2022 by Volkan GER
This is not convenient at all, TDBank… A cashier’s check is $8!! It takes a day to upgrade the account type to get the fees waived? No body here now to start the process? Not sure how to request that from mobile app or online site? Wow! The fun part is the manager has NO SAY in waiving that account. Obviously I have enough cash in my account to get the upgrade, and I got the cashiers check for free before (but for some reason they didn’t change the account type).
