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August 2025 by madison garces
Ordered last minute prints and they were super gracious in accommodating my order! Thank you so much to Chris for fulfilling my order in a rush and being so communicative through the process
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July 2025 by Thomas Johnson
Anthony helped us with printing an oversized item that we could have never accomplished without his help. It was closing in on Closing time but Anthony was still patient with us and never tried to rush us out. We had a great experience thanks to Anthony.
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July 2025 by Bella Luna
I get there to ship some packages and there’s an older gentlemen standing there looking confused. There’s 1 employee totally unaware of the people coming in as the line grows.
No greeting, no “I’ll be with you in a moment.” Nothing. Just 1 unaware employee behind the desk.
I waited for 5 minutes no greeting, line grows. It’s very clear fedex corporate wants to weed out person to person and want everyone to use their computer to weigh and print labels.
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June 2025 by Meegan Panzarella
I have used this store before and have always had an excellent experience. Yesterday was over the top excellent. After trying several Walgreens and CVS to print a photo book, I contacted Fedex and Melissa helped me. She was a Godsend!! I was trying to print a milestone birthday book I needed in hours.She was SO helpful, edited and expedited the book and even helped fix an error I had made. THANK YOU!! She is a gem!
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June 2025 by Melissa Salazar
I usually go early mornings during the week and the staff are always friendly and helpful. But when I went Saturday afternoon, it was a completely different experience. I walked in and no one greeted us. We walked up to the counter and the lady said “I clocked out they don’t pay me overtime.” So we waited for someone else. No-one came or asked if we needed help. I saw two ladies talking by the printer so I asked if they worked here and one of the ladies turns around and grabs her shirt and points at the fedex logo (and showing her name tag which states “Kayla”) like if it was obvious which I couldn’t see from the back since it was just a black jacket from the back. I proceed to tell her we’re just dropping up a package and need a receipt. She asks where the other lady was and I told her she left. She rudely comes up, scans and give me the receipt. I said thank you and she didn’t even say you’re welcome or sorry for her lack of customer service. Terrible experience.
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May 2025 by Giddy
This store is awesome! Always very helpful and efficient. Shout out to Chris for being patient and teaching me so much!
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May 2025 by Olivia Haynes
We just wanted to give a special shoutout to Chris, who works at this location. He kindly went out of his way to help us print over 100 graduation announcements. Chris, if you see this, thank you so much! The extra time and help was so appreciated and made our lives so much easier!
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May 2025 by Sarita Rane
Needs better Manager . Customer time is valuable and energy to stand in line to be considered as well. For a quick 30 secs answer customers are made to wait for 30 mins in queue because there is only one helper at the front desk. He doesn’t cares if it’s mother with baby or senior standing for simple question .
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April 2025 by Monica Grace
Very slow customer service experience.
Even though I called to check if they print for me on the same day, that wasn't the case when I came in and I had to wait 24 hours!!
Not student project friendly. The steps are too complicated!
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April 2025 by Halle Cox
I use this location regularly to print and shift items for my job. They always do a wonderful job and have things done quickly. They are super responsive over email and very easy to work with. Melissa is always super helpful. Love this location!
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April 2025 by Jacqueline Welsh
A HUGE shoutout to Ashley. She was working at this location last Saturday morning (3/29/25) when I needed (a lot of) assistance to get a project printed up so it could be shipped to a client in another state. She brainstormed with me, created samples and had the project printed in two hours. It looked great! Attention higher ups! She deserves a raise AND a promotion.
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March 2025 by Sam P
I have been at this location multiple times. I am usually very particular about the way I send my packages, and I am sure most people do the same. While trying to do so, I get anxious and sometimes even forget to print the labels. Most FedEx locations to my experience have been helpful in doing so. I would particularly like to mention an employee named Trejer (I hope I'm spelling her name correctly) at this location. She's just amazing the way she carries herself and how helpful she is. I have been there a couple of times nearly during their closing times, and not only to me, but she helps almost everyone with a bright smile on her face even during the closing time when most customer representatives rush you.
Very professional and great customer service! Kudos to her and her team!
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February 2025 by Courtney Haughton
I waited there for 9 minutes without being acknowledged. Horrible service.
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February 2025 by Connie Meadows
Staff members were super helpful with my daughter’s wedding signage and programs. The service was well above my expectations and each member was kind and friendly during the process.
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January 2025 by Joe Welch
Ashley made my experience in the store today absolutely amazing. Her customer service, cheerful attitude and attention to detail were unmatched. Thank you!!!
