-
February 2024 by Michael Keegan
The price, service, convenience is second to none. Being associated to working on MacDill AFB, where I can drop my car off and walk a short distance at the end of the day to pick it up is invaluable. Thank you.
-
February 2024 by Steve Parina
These amateurs would not run a 30 second OBDII scan to check a code without charging a diagnostic fee. For Active Duty military on a military installation.. seriously? Every auto parts store outside the gate, and everywhere in the country, will do that for free. But we have to pay for it on base? GTFOH.. What a joke this place is.
-
February 2024 by Jose Lopez, Jr
Buyer beware. Although the service was great, I was charged a different price than quoted. Charged $694.69 and quoted $474 which cannot be taxes, fees or disposal. Would appreciate a reply on this matter.
-
February 2024 by Chris Buzatu
Great service, as always! The manager explained to be the different options for the service I requested, along with the costs associated. The work was finished on time, as promised, and done to a very high standard. I received a phone call immediately after the work was done. Fast, coureous, accurate and professional service! Thank you!
-
February 2024 by Louise S
I was treated with respect and kindness. The young lady was so nice and energetic. She handled my entire order from start to finish.
-
December 2023 by Wilson Machado
The company has a great vision and policy but I completely lost trust in this store, I asked for a copy of the alignment and the courtesy check and the only thing I received were excuses which makes me think that they didn't do the job but they documented it anyway As if they did it. Same thing with the TPMS, they charge you $20 for the kit and the sensors were not bad, which makes me think again that they documented and charged for a service that was not done.
-
July 2023 by Halsey Keats
The service associate was helpful though he promised a text when complete which I did not receive. The concerning factor is their “prorated” tire for the road hazard warranty. I have 14,000 miles on a 65,000 mile warranty (22% of use) but they charged me 63% of the price citing that much of the tread was used. So either they have poor tires (probably) or they are using an exponential/accelerated schedule. On top of that, they charged me again for the road hazard warranty???? I spoke with the manager, Jeff, and it is what it is. No concern about his brand. My recommendation-don’t buy Firestone!!!!Michelin was a much better experience a few years back but I went with a tire sale instead of a known good company.And all this in front of a sign stating Honesty is their fundamental value.
-
July 2023 by Gabriel Rovira
I took my car to the Firestone in Hwy 50 Winter Garden, and they charged me for the checkup of the break. They said the light was nothing, but when I spoke to the Firestone at MacDill AFB, they immediately knew that it was the sensor. This confirm that is not the tools is the experience and the willingness to do the job right.
-
February 2023 by Chris Morejon
Jeff had great customer service, tires were exactly what I wanted and they were even ordered for me the day before. It was a last minute job and they were able to fit me right then in there and take care of me. Thanks guys.Services: Wheel alignment
-
December 2022 by Cheryl Lockhart
Third time I’ve taken my vehicle in and they’ve told me it would be done by the end of the day. Third time I’ve been called 2pm, told my car was getting taken care of, and third time I’ve been called at 4pm to be told it won’t be finished. Three times makes me a fool. Won’t be a fourth time.
-
December 2022 by Cheryl Garza
I went to the location on MacDill AFB. There is an amazing individual working there and her name is Tempest. I may have misspelled her name….I think hers was spelled Tempestt. Regardless, her people skills and attention to delivering brilliant service is what most of us aspire to do in our own jobs; at least I do. I had picked up a screw a week or so before and was driving on my spare. I got 2 new rear tires and an alignment. My appointment was at 5 on a Friday and they had me out of there before 6. Very trustworthy and efficient.
-
December 2022 by Luis Jimenez
Had a great experience with the staff. Josh was informative and Jack the technician took care of my vehicle.
-
December 2022 by Steve M
Very busy shop! All of the staff that I interacted with were very professional and appeared organized. The manager, Josh, seemed very involved with his workers and workload which obviously contributes to a good working environment and smoother operations. I was promptly notified when my vehicle was serviced.Services: Wheel alignment
-
November 2022 by Juschez Itsme
Everytime I come in here the front desk is knowledgeable, considerate of any situation I come in with and always takes care of me.. They are extremely busy, so an appointment is recommended.
-
September 2022 by Jeff Berman
They did a fantastic job installing my own tires on my Tesla. They were very polite on the phone, in person when I dropped off and when I picked up.They called me when it was done as I had an appointment and got it done 1.5 hours earlier than mentioned.Did a great job with the install. Best price around as well.Service: Tires
