Lexus of Tampa Bay is the local destination for new Lexus vehicles and premium pre-owned cars in the Tampa area. The showroom features one of the largest inventories of new Lexus cars and SUVs, as well as a wide selection of high-quality pre-owned vehicles. The staff is professional, polite, and dedicated to providing an exceptional customer experience. Customers praise the excellent service they receive at Lexus of Tampa Bay. The sales team, led by Daniel, is highly communicative, professional, and easy to work with, ensuring a smooth and enjoyable purchase process. The finance manager, Sirhat, is equally impressive, making the often-stressful financing part of the experience feel seamless and straightforward. The service department at Lexus of Tampa Bay also receives high praise from customers. Service advisors like AJ, Mahmoud, and Kevin are described as helpful, kind, and transparent, providing clear and consistent communication throughout the service process. Customers appreciate the efficiency and timeliness of the service, as well as the availability of loaner vehicles for longer visits. Overall, Lexus of Tampa Bay is a trusted destination for new and pre-owned Lexus vehicles, offering a top-notch customer experience from sales to service.
Kieth has been my service agent a couple of times. He is Awesome !!! Keeps you informed through the process and the waiting area is also very nice.
April 2026
Had a positive experience. To be specific, Luis was polite and accommodating.He answered questions in a way. I understand it- made me feel seen and valued, and did not at all make me feel like I annoyed him. A lot of Customer Service Representatives these days I'd say lack those qualities and it's disheartening
April 2026
Great experience leading a new RX350. The sales person was so knowledgeable and patient with me as I thought through my options. Would definitely recommend to friends and family looking for a new car.
