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November 2023 by Beth A
SafeBound did a fantastic job with my move. From the beginning, they were informative and professional. *** helped me set up my move. ******, **** and **** were extremely professional and went above and beyond when they arrived. They took their time making sure things were perfectly wrapped and prepared before moving. I was impressed with their detail and work ethic. I will use them again.
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November 2023 by James William
We recently used Safebound Moving for our office move, and we were thoroughly impressed with their operation from start to finish. They communicated effectively and responded promptly. Their quote was accurate, and they accommodated our rescheduling requests with ease. The contract was transparent, with no hidden surprises. The movers themselves were exceptional: professional, efficient, polite, and engaged. We've moved several times before, but this was by far our best experience. I highly recommend this company to anyone in need of moving services.
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November 2023 by Shelby Williams
Stay away from this business!! They are dishonest, completely untrustworthy, misleading, and will not do the job correctly. To begin with, on the day of the move they called stating they would arrive between 10am and 12pm but did not arrive until 6:30pm. They were in a big rush, roughly disassembling the furniture, banging into walls, left trash all over the ground, and didn’t put any sort of floor protection down. We gave the men a huge tip in the hopes they would be gentle with our belongings when putting it into their storage unit, but they were not. Safebound failed to perform the job we payed them to do. When they arrived at our new house and unloaded the truck, our Big Green Egg was completely broken into multiple pieces. When the Big Green Egg was found to be broken the team leader (Michael, the only one who could speak or understand English) stated he has worked for Safebound for years and whenever this happens they “make it right.” He informed us that he spoke to the general manager and we would receive full value for the broken Big Green Egg ($1,100). We got the contact info for the GM and talked back and forth for 2 months. The GM then denied saying they would make it right and it would have to be approved by the CEO, etc etc. So right from the start someone lied to my face. Nothing ever got done. It came to the point where we called daily for 4 weeks and never were able to get ahold of him. The employees we spoke to kept making multiple excsues as to why we could not speak with a manager. One day, within the same hour, someone told us he was sitting right next to Zac the GM and would have him call us back, then another employee said he was out of office for the past week when I called back an hour later. This company is completely untruthful and tell you what you want to hear and make you think they will make it right when really they just string you along until you are outside of the time limit to make a third party claim. I was promised a full value replacement the day it happened and then over the phone they deny ever promising that. They lied to our faces for months while avoiding giving us any reimbursement for the broken items. They not only broke the Big Green Egg, but also lost multiple pieces of furniture, making them completely unable to be assembled or used. We are having to replace over $2,000 worth of damages that Safebound caused, in addition to having paid Safebound over $3,000 for their completely incompetent moving services. This company is a huge SCAM. Never give these people your money. Never trust them with your belongings as they do not care for their customers. Never trust them to safely move or store any of your belongings as they break and lose items. Never trust them to keep your house clean / undamaged. One of the movers was even SLIDING heavy pieces of furniture across our wood floors. We did not pack the furniture - it was their responsibility to pack and protect the furniture and TV and they failed horribly. They are unprofessional and fail to do to the job that they are payed for. If you value your items and want someone to move them with care then do not under any circumstances trust Safebound Moving and Storage.
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November 2023 by Mike Williams
This company will not do the job you pay them to do. If you’re thinking about using this company just look at the damage they have caused in the to many to count 1 star reviews. This company broke and straight up lost over $2,000 worth of my personal items. They were 6 hours late to pick up and I had to ask them to not slide furniture across my wood floors. I was told my $1,000 grill that was dropped would be fully replaced by the mover but when I spoke to the GM they said they would not honor that promise but would try. They then dragged out the promise of a replacement for 2 months and then offered me a small amount of money compared to what they broke or lost to not write negative reviews. Future customers deserve to know to stay away from this incompetent and dishonest company if you value your items.
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November 2023 by steve pershad
I had the pleasure of using Safe Bound Moving for my recent relocation, and I couldn't be more impressed with their services. From start to finish, they exhibited the utmost professionalism and efficiency, making my move a breeze.The team at Safe Bound Moving was incredibly quick in their response time, from the moment I first inquired about their services to the day of the move itself. They provided a detailed and transparent quote, ensuring there were no surprises or hidden costs along the way.On the moving day, the team arrived promptly, and their speed and precision were truly remarkable. They expertly handled all of my belongings, taking care to ensure that nothing was damaged or mishandled. Their professionalism and attention to detail were evident throughout the entire process.Not only were they quick and professional, but they also went above and beyond to make the experience stress-free. Their friendly and courteous staff made me feel at ease, and I had complete trust in their abilities.Safe Bound Moving made what is often a stressful and daunting task into a seamless and pleasant experience.I highly recommend them to anyone in need of moving services. If I could give them more than five stars, I would! Thank you, Safe Bound Moving, for your exceptional service and for making my move so smooth.
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November 2023 by Mickell Rust
Brett and has crew worked tirelessly through the night to complete the massive job we had for them. The move included three stops at two houses to relocate from Florida to Michigan. They arrived late after unavoidable truck problems. Every question and concern we had was quickly answered and resolved. Theu worked through the night and into the next day while allowing my family and myself to rest before our very long journey. The work ethic from Brett and his crew is commendable and we really appreciate the exhaustive effort. Thanks guys.
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October 2023 by Ramona Harrington
These guys were awesome. Brett, Diego, and John made a tough thing to do really easy. They were kind and really cared about doing a great job. The move was not far but we had a lot of stuff. They protected everything with moving blankets before they removed from the first location and did not unwrap until it was at its final location inside the second stop at our new house. Could not thank you guys enough for all of the help. They went over and beyond my expectations. I always said moving sucks but with their help I am not scared to do it again.
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October 2023 by Lelani Jenks
I have moved a handful of times and was beyond thrilled with the entire process using Safebound. My movers, Brett, Diego, and Rolando did an amazing job caring for my possessions and moving me out of a storage facility into my new home. They worked diligently, respected my belongings and were courteous to my new home in bringing my furniture inside. Will definitely be using them again!
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October 2023 by Paul Goldberg
Two man crew loaded our household goods today, including a limited amount of boxing and furniture wrapping. Timely, professional and friendly--and willing to cope with an intermittently malfunctioning service elevator. As good a move out as I've experienced!
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October 2023 by Nadia Niazi
I recently had the pleasure of using Safebound Moving & Storage for my 1-bedroom apartment relocation from NYC to West Palm Beach.From the initial call to get an estimate, the coordinator took the time to understand my specific need and answered all of my questions thoroughly, putting any concerns I had at ease.The day of the move, the workers were professional, friendly, and attentive. They meticulously packed and secured my belongings, ensuring that all items would arrive in perfect condition.But what really impressed me was their genuine care for my furry companion. Being a pet owner, it was crucial for me to find a moving company that would be understanding and accommodating towards my dog's needs. Their staff members were not only loving towards my dog, but they went the extra mile to make him feel comfortable during the entire moving process.Oakley and I want to say thank you to the team at Safebound Moving & Storage for the smoothest move!
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October 2023 by Brianna Randazzo
I recently hired Safebound to handle my family’s move from New York to Miami, and we couldn't be happier with their exceptional service. From the moment they arrived, the team demonstrated their extensive knowledge and expertise in handling moves from luxury skyrises. They efficiently managed the entire process, ensuring that not a single item was misplaced or damaged during transit. Their professionalism and attention to detail truly set them apart. We highly recommend Safebound Moving & Storage for any relocation needs, especially for those seeking a seamless and stress-free move from high-rise buildings with service entrances that have tons of rules. Five stars all the way!
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September 2023 by Samuel Schrader
Want to give a shout out to Roldan Lee And Yasmany. Great job on my move. Well worth five stars. They were very professional and hardworking. We had too much stuff and they worked with us to get the stuff most important to us. Thanks for all of your hard work and patience!
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September 2023 by Jake Connolly
Moving sucks, everyone who's ever done it knows that. Safebound made it suck a little less.I helped my parents move from Florida back to New York, and the guys who came out to the house made me feel like they were moving their own parents. Ron helped to walk me through the moving process to begin with, the way it's supposed to be done. My family comes before everything, and it really was a great experience to know they understood my needs.While there were a couple snags along the way, Chris and the rest of the customer service team made good on their word. All is well that ends well, right?Overall it was a good experience, I would use them again if the need arises.
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August 2023 by Chad Marcus
Safebound is the togo movers in the South Florida region. Management is top notch, professional and truly care about their customers. From booking my move, to the movers driving away from my new house, there was zero issues. I highly recommend and endorse Safebound Moving for your next move.
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August 2023 by Lindsea Clarke
I’ve never had a move run so smoothly and efficiently.moving in general is so stressful but The team I dealt with at Safebound (Felipe, Mike, and Brett) made me feel at ease through the entire process for my cross country move. I highly recommend Safebound Logistics to anyone moving to or from the south Florida area.
