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June 2025 by Alexander Arcobello
Connie was absolutely amazing! She helped me set up my new account quickly and efficiently, making the entire process smooth and stress-free. Her professionalism, friendliness, and attention to detail really stood out. I truly appreciated how she took the time to explain everything clearly and made sure I had everything I needed before I left. Chase is lucky to have someone like her on their team!
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June 2025 by Marilyn
I personally love Chase Bank and all their employees. Whenever I have had any problem; from scam to getting the best interest rates, they go above and beyond for me. Always greet me with a smile. Makes my day.
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June 2025 by ROGER BENNETT
Called the branch and talked to Kaye. She was extremely helpful on guidance to open up a new account.
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March 2025 by General Email Account
Opened a checking and savings account for a promo deal. Marilyn was very helpful and friendly. Even the tellers have been friendly as well in recent visits. Promo period is over now. Will probably keep the accounts open for awhile.
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January 2025 by Steve McAlum
Be advised, Chase Bank should be avoided at all costs. Contacting them via telephone is impossible. They do not timely post transactions and the only way to interact with them is by going into the branch. If you online bank, seek an alternative bank.
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November 2024 by Tiffany K
Went in to open an account but no staff at the branch had the ability to do so and was asked to make an appointment via my mobile app to go in at another time. No thank you! Nothing says they don’t want your business or you can expect poor service than when you have to go through so much just to open an account. We went to VyStar instead and had a 5 star experience.
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September 2024 by johnrocketstrong1
One of the very best in customer service
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April 2024 by G K
Grumpy old women at the front desk
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April 2024 by Marianne Pahssen
Have tried to call my annuity person back at least 4-5 times and left messages and he still never returns my calls. He called me and I told him I would call him back, that was on Feb. 16-17, and I’ve yet to reach him personally only his voicemail and he never calls back! Very disappointed in this person.
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February 2024 by Pat
Phone help is useless
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December 2023 by Tyler Ewing
Good luck contacting a local branch over the phone when you cant make it there during open hours. Also, rude, outsourced customer service isn't helpful.
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December 2023 by Ernesto Goenaga
You can’t get anyone on the phone. Asking me to go online is ridiculous. I wouldn’t be calling with a question.
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November 2023 by Roger J.
I've been there twice in the past week. The people are great! But, the line was almost out the door both times. One teller is not enough!
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November 2023 by Keith Sponholz
Can't even figure out stuff about this bank unless you go in person. tried calling multiple times no answer
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September 2023 by Seven J.
Mary is a vital key member of the Chase Branch. As a face of the Chase company, she exudes everything a successful business could ask for.
