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February 2024 by Brett Harrison
I went with my friend David to put his 12 year old diabetic dog down. I witnessed the sweetest thing. Most kind and gentle staff to assist us. Meghan and Jhane gave him time, tender care and wonderful hugs. Caroline and other staff and of course it all comes from the top Dr Miyamoto!! What a Kind man.I would totally recommend to anyone going through this with your best friend. Misty RIP, what a trooper.
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January 2024 by Gregory ONeill
The staff here is so caring and so good with the fur babies. Dr. Miyamoto is amazing and so kind. One of the best doctors I have seen. Highly recommend this facility! Superior care all around!
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December 2023 by Moonlight P.
Thank to the wonderful doctor and all the staff for their kind and caring ways during the loss of my cat BG. I rushed him there and they saw him even though they were super busy. They really were fantastic and helped me through the terrible news. Thank you all again! Thank you Meghan.
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August 2023 by Eben Gering
On my first visit to this clinic last week, the staff and veterinarian were clear, accommodating, professional and kind. Outstanding service! Careful attention was given to both the animal’s and owner’s needs.
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August 2023 by Asia D.
My baby girl had surgery and some check ups here, Dr.Andreu took amazing care of her and always made sure to follow up with after
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July 2023 by John Gavin
Celina the receptionist is incredibly rude. Not the first time the staff has been nasty. I asked her to change the email address on my account and she said I would not be receiving any more notices. I asked her if she understood my request and she hung up.
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July 2023 by Blythe K.
Nice friendly staff and they took care of my Cat !!! Thank you. He came home and was happier too see us but he was fine when we were away . I felt confident he was in great hands .
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June 2023 by Marisa Portillo
Dr. Andreu is the best! She cares for our dogs and cats like no other! She is very thorough and compassionate. She considers your animals’ entire history for any patterns. For example our dog had been slowly losing weight over the past four years, she detected it, and we were able to get a diagnosis. She is simply the best! We love Arbor Pet Hospital and would highly recommend to everyone with fur babies!
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June 2023 by Heather C.
I've been taking my cats to Arbor for over 10 years. I've had cats that developed serious issues, and their kindness and compassion throughout my loss, and they have done an amazing job of saving others. I have a cat named Bumbles. He's dramatic. He never does anything halfway. But every time I've brought Bumbles in and had to leave him (yes, this cat is that over the top), I've walked to my car knowing he was in the most capable hands. Bumbles' Mom Bella also has been a frequent visitor. It must run in the family. Her's was repeated UTI's. They have always treated my cats with such love and thoroughness. They answer my questions, they listen to my concerns, and the treatments/food changes that they have recommended have always been successful. I have never walked out of an appointment feeling like things were added to the bill just to run up the total. We lost 3 cats during Covid, and curbside was difficult, but I was brought in each time and given the respect and time to say goodbye to my babies. I can't imagine someone giving them one star. All I can think is that not everything is always as it seems at first glance, and Vets are creating a differential diagnosis just like doctors, and it's not always spot on the first time, but everyone in that building tries their best. You can feel it when you walk in. The renovations are amazing as well. I recommend people to them, and I am not taking my cats to any other vet ever! I adopted a kitten from them. Her name is Jasmine. She came in for a checkup, and she just took off in the back, saying hi to all her emotional support humans. They socialized her so well.
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June 2023 by Emei W.
It's terrible when my dog has issues So scared of the Thunder trying to get a hold of Dr. for three straight day no answer Drive to see what is going on they said the phone is down I ask her how people get a hold of them The girl at the front desk say to the website what happens if you don't have a website anyway and I don't understand the phone is still down for so long how come they're not even try to fix or do something and as this mormon still Cannot get through through and I don't think they try to fix don't understand how Can they do business this way that's ridiculous anyway not helpful how do you get a hold of the doctor emergency they don't seem to care I'm so disappointed I have been gone there for some time for my dog the doctors good but the business is a horrible the way they do things I cannot believe it I guess I need to find a place will be care about when you need them
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May 2023 by Athena Zsurka
Dr.Andreu is absolutely amazing and so compassionate. Today I had to put my ferret to sleep and both the doctor and Natalia assisted him to the rainbow bridge with such care and love. Everyone makes you feel so comfortable in making hard decisions such as mentioned, guiding you through the process while making you feel like they are caring for your beloved pet as if it were their own. I cannot thank the staff at Arbor pet hospital enough. 100000/10 recommend taking your pets here.
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May 2023 by David McCormick
I left my two cats with them while I was out of state for a week. They never said anything was wrong, even when I picked up my cats. But when we got home, one of my cats was about half his normal weight. He would try to walk but just fell over on his side. He could not eat and was in pain. The next day I took him to a different vet. They said he was in kidney failure and had to be put to sleep.Horrible.My therapist suggested I go back and talk to the people at Arbor. A woman there blamed me for my cat's condition even though I was over 1,000 miles away and he was in their care. She was very mean and nasty.Do not trust your animals to Arbor Pet Hospital. They neglected my cat, then blamed me for his dying. They were cruel to him and to me. I feel so sorry that I left him with them. He deserved so much better than that.
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April 2023 by Athena Z.
Dr.Andreu is absolutely amazing and so compassionate. Today I had to put my ferret to sleep and both the doctor and Natalia assisted him to the rainbow bridge with such care and love. Everyone makes you feel so comfortable in making hard decisions such as mentioned, guiding you through the process while making you feel like they are caring for your beloved pet as if it were their own. I cannot thank the staff at Arbor pet hospital enough. 100000/10 recommend taking your pets here.
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April 2023 by natalia flores
I had already had a bad experience at this place. They wanted to do surgery on my older cat. I went for a second opinion, all she needed was to change her diet.However the vet that help my cat close his practice (very unfortunate) I was desperate to get my other cat help. I take her here, they have no clue what she has, X rays, bloodwork, almost a week stay at the hospital, $1600+ later, I’m given a sick cat back not once, but twice!. They were also treating her for her pancreas.I take her else where, turns out she has had an intestinal blockage that has been sitting so long in her GI (that these arbor people didn’t see) that it basically destroyed her intestines with all the movement, and just over all aggravation of her intestines had gone thru. The other vet was able to find it. But it was too late. She passed away. To say I’m devastated in an understatement.I should have never given these people a second chance. They don’t know what they are doing. I waisted my savings and my best friend is dead, because of incompetence.
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March 2023 by Michael Losch
Very competent doctor and vet technician. All of my concerns and questions were addressed. Staff was helpful and pleasant to deal with. The facility was clean and well maintained. I wanted to change veterinary offices for many reasons. Arbor Pet Hospital was local and well rated, so I decided to try them. They were able to see my cat the same day and take care of her issue with fair pricing. I will be using their services going forward. I highly recommend Arbor to anyone looking for quality medical care of their furry children.
