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February 2024 by Ed Sirianni
They were very accommodating and helpful. They did an entire Triptik from Pennsylvania to Alaska and Arctic Ocean and back. Great job??
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February 2024 by Lala Rivera
I have home and car insurance that I did at that office. I went today, February 20, 2024. The ladies in front of you are racist. We went because we wanted to see an insurance agent. They didn't ask us anything. They told us to sit down because one of them told us. When we arrived, he was going to have lunch but an American came who I have nothing to find. I got up and asked him if there was a Hispanic agent and he told me that he was there tomorrow, which means that if I don't ask they will leave me there all afternoon, which made me understand. that they are racist because they were with Face of few friends
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February 2024 by Deborah Vanlue
DO NOT BUY A BATTERY FROM THEM THEY DON'T HONOR THE WARRANTY
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February 2024 by Jim Reeves
Very friendly and good service
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February 2024 by Johnny Bonee
Absolute disaster that does not have it together. If you wanna wait 10 hours to have a tow, use this company. If you wanna have someone who can’t decipher between a tire change and a tow truck within their own system, use this company. If you enjoy a false sense of security, and poor communication, then this is the company for you.
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February 2024 by Steven beumer
Called for a tow at 3pm and was given a pickup time of 6:30pm. I could not wait that long so I canceled the tow. I was at work so I got a ride home and would call earlier the next day. The next day I called at 12pm and again was given the time of 6:30pm. I had to cancel at 8pm (after waiting for 4hrs) because the tow never came and i was parked at work in a gated parking lot and the custodians were leaving. I never received a call to say we're going to be late or we can't make it.
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January 2024 by Howard Sakowitz
My car became disabled on 1/25/24 at 3pm.On a day with beautiful weather I am still waiting at 6:30 pm with at least another hour wait for service. It make a mockery of the word EMERGENCY service. In 50 years as a AAA member service has never been this poor and I will be unlikely to renew.
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January 2024 by Beach Girl
Robert seemed friendly but unfortunately left me hanging for two months on a quote. Hard pass on this business .
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January 2024 by Edward Jimenez
Came in at 5:05 on 1/22. Old white lady at the counter with yellow/ white hair and glasses is who “attended” me. Literal words out of her mouth… “it’s after 5 and we got to start closing out, and won’t get paid over time”.She couldn’t help me because she wasn’t going to be paid over timeHorrible customer service
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January 2024 by Donald Vadeboncoeur
Very easy and fast process to obtain an international driver permit
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December 2023 by Metin Dogan
Called 2 times first one they said they will call back and give a quote or email. None called either didn't receive email while waiting in front of the DMV. Gave up went back to home, called them back to ask they putted me on hold. So we started another quote with the second call however he transfered me to someone he never answered phone closed. I seriously do not get! Better to go to prograssive...
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December 2023 by alex laguerre
Why was the complimentary tire air service removed? Please reinstate it at the Winter Park location promptly. The tire pressure service demonstrated a care to the community, and attracted new customers, as I’m a customer.
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December 2023 by mark estomin
The agent could not answer my questions. He was going to have a manager to call me. It didn't happen. It was a waste of time.
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November 2023 by Tatyana Clark
Stopped by here to get an international drivers license. There was only one person ahead of me. The whole process took maybe 15 minutes. I did not have passport sized photos with me, but they have a photo service on site. Typically photos cost $12 there (notice cheaper than Walgreens or any other place), but with Gold and some other type of membership it is free. Paid $20 application fee and was on my way. They also sell a good variety of gift cards to chose from (who knew?), and moreover, if you buy from there, you earn points for your membership. Very pleased with my experience. As many times as I drove by there, never realized it had all these options
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November 2023 by G Dutt
Big office was lots of AAA employees and only myself as the only customer no greeting no smiling face to a veteran Platinum club member. Snappy old gal at the front desk is basically like what do you want , interrupting her conversation with her colleague. Lol