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November 2023 by Sylvia G
I had let my oil change go for way too many miles ? They cleaned out all the bad oil, topped off all my fluids (which I'm certain were embarrassingly low),explained thoroughly and in a non salesman like way the oil services and which would be best for my high mileage vehicle. Joshua and Carlos (?) were great and another guy brought us cold bottles of water while we waited in our cars for our turn! How awesome and considerate! Will definitely return and don't even live on this side of town?
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November 2023 by L H
Noel and Richard went above and beyond. Friendly, courteous and thorough. Saved me $ with coupons. Returned next day with a shield loose thinking it was not reattached, but was completely unrelated to their service. They offered to fix it anyway! I will gladly return.
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November 2023 by Hayley Phelps
The 2 guys helping me were very friendly and professional. One was being trained and the gentleman that was training him kept me updated the whole time as the service took longer than normal (but certainly not a long time by any means). I always get great service here and I will continue to return to this location because of the excellent service.Service: Oil change
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November 2023 by Isaiah t.
worst service ever waited 2 hours for an oil change and their slogan is "fastest oil change on the planet" that is far from the truth
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November 2023 by Anna M.
They only had two staff working, but really only one was doing all the work. The other was busy taking smoke breaks and talking on his phone. Price went up. Average time per car was 25 mins. There was zero rush. Really negative experience at this location.
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October 2023 by erick costa
This place is close to my house! I always passed by and saw that they worked on Mercedes and BMWs.I decided to test it, after waiting for around 1:30 they started to do the work, I noticed that the unprepared young man started changing the oil filter, I had never seen anything like that, but I decided not to give an opinion.He changed the oil filter and did not change the gasket, however the new oil filter comes with a new gasket, resulting in a large leak.Another unprepared young man went under the car to remove the old oil, I realized he was having difficulty as he was always asking for a different type of tool to remove the crankcase screw.As they couldn't do the job, I left but they followed me to the other side of the street running saying that my car had a big leak, they insisted that my engine was broken, but I asked them to get out of the car and I discovered that The leak was because the inexperienced young man didn't change the filter seal.I made an appointment with my mechanic and he told me that for this type of screw you have to have a special tool and because they forced it with inappropriate tools they stripped the screw, and now I can't remove the screw to change the oil.I will have to change the entire oil pan (which is also made of plastic) to keep my car in perfect condition, as it was before going to this place.When I returned to the store and spoke to the manager, he told me that he needed to see the car, as he was going to do the repairs himself in the store or make an appointment with their mechanic.I picked up the car, and when I arrived at the store again the manager changed his position and said that I would have to go to the place where I last made the change.Following my lawyer's advice, I will repair the damage to the vehicle at an authorized BMW dealer and request a report proving the damage.Soon we will have the pleasure of meeting you at court!Thank you very much for the perfect service!Don't waste your time or money in this mediocre storeSee you as soon as possible at court!!
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September 2023 by Sonia C.
Great customer service. Both employees were amazing. Located across the street from Full Sail University. I forgot the employee name that was assisting me with everything. He was very helpful and answered all my questions. I had received coupons when I called so that was great.
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September 2023 by Destiny Jones
Joshua need to be fired having an attitude and using profanity towards customer is never acceptable!!!!!! The whole staff is useless and refused to provide me manger contact info stated Joshua is the manager which I highly doubt I always use take 5 NEVER in my life has a more terrible experience I was called out of my name and treated with the upmost disrespect from initial arrival this company will never see another dollar of mine personal or my fleet company either!!!!! Don’t waste you time go to colonial location where they treat you with respect
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September 2023 by Diyor S.
Richard and Diaunte did a excellent job, they were very friendly and knew exactly what they were doing. Definitely will come here for all my oil changes
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September 2023 by joshua lowry
This location went above and beyond in customer service. Tyler did a great job making sure I was taken of with my oil change and replacing my window wipers. Two other gentlemen helped as well which made my service run smoothly and quickly. I always come here to get my oil change done and I always notice little things they add to the service. Like today they clean my windshield, I was not expecting it but made a huge difference in my opinion. This place has always been reliable and always go an extra mile for me. I really do appreciate it. Keep up the great work guys and always remember aim for 1% better each and every day, that's how I live my life and I will keep coming back for sure.
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September 2023 by ann marie
Very quick service with a smile. The employees offered me an ice cold bottle of water while I waited behind one car- nice touch! Reasonable prices. I Highly recommend them and will return as a regular customer.
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September 2023 by Dani F
Awesome service from take 5 on university Blvd. They bring you water bottles as soon as you open your window. They have fans blowing as they work on your car to keep you cool. Everyone is so nice and professional and won’t try to sell you something you don’t need. The coupons through email are nice too! 10/10 coming again.Service: Oil change
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August 2023 by Shirley Jopling
Fast, friendly service: man I forgot the gentleman’s name but he was very helpful and explained everything. I had a ? And advice and he never hesitated to answer. Will definitely recommend and will be going back for my next oil change
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August 2023 by Zaira Morelos
I usually have a pretty good experience every time I go to Take5 but this specific location were above my expectations. The mechanics were very attentive and informed me of every details they were doing. Richard was informative and professional. There were two other gentleman there as well who I unfortunately forgot to get their names but they were also great. I was in and out within less than 30 minutes from start to finish. Im very pleased with the outstanding customer services I received at this location.Services: Air & cabin filter replacement
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August 2023 by K
First time client. Firstly, this was not a 5 minute experience by far. After waiting 1 hour, finally checked us in. They tried to up sell the oil change and at the end they tried to push the air filter, which I declined. The guys were very nice and not pushy about the up sell. The prices were high. Higher then the actual dealership. I did have a $25 coupon which brought their lowest priced full synthetic to $74 after taxes and disposal fees. I pay $47 at the dealership. The advantage here is that you get to drive up without an appointment and they are conveniently located.
