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December 2021 by Matt Lamasney
The young lady at this location was fantastic. She answered all my questions and exceeded my expectations. She was thoughtful and honest. Her customer service skills were exemplary. Thank you Melissa, TCC is lucky to have you.
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November 2021 by Elaìne Guarino
I stopped by to upgrade my old mifi jetpack. Melissa was great! She had a new one in stock & got me set up quickly. Very pleased with my experience!!
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November 2021 by ruth schemo
Melissa at the Verizon store is the best ever.I came in due to my safari not working. It was problem due to updating my software.She took control right away and updated my phone and everything now works perfectly.She really cares about her Verizon clientsIf I were you I would her aroundThanks Melissa?
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November 2021 by Taylor Rodery
This has been the best experience in over 10yrs at a authorized Verizon dealer. Melissa was more than helpful and I actually felt like she was helping instead of just selling! I will be back to upgrade other phones soon. Thanks for the help!
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November 2021 by Bill Toedtemeier
MELISSA helped me today to get my phone working again. She was very courteous, figured out the problem and reset my phone for me. I purchase my phone originally from this store and have had great service on both times I came in.I highly recommend Using this Verizon store and having Melissa take care of your needs.
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November 2021 by Constantin Hanceri
Melissa was very knowledgeable she helped me transfer my data from my old phone to my new phone I will always come here to get my future phones thank you Melissa!!
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November 2021 by Carl Gritzmaker
Perfect service Melissa's saved my day I'm on my phone 24/7 I appericated that she took the time to listen to my phone issue instead of trying to sell me a new phone I will return to buy my phones at this store thank you Melissa
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October 2021 by Kelly Kent
Amazing customer service. Melissa is wonderful with helping any services you may need! I highly recommend coming to visit if you need any help!! Melissa is amazing!! Will always come back to her!
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September 2021 by Theresa Peach
Melissa was absolutely amazing! She made the experience of porting my number from ATT to Verizon so seamless and easy. It was a pleasure working with her. She explained everything to me very clearly and was extremely friendly and knowledgeable. I will definitely be back to this location because of her! Thank you!
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September 2021 by Cleophus Johnson
Melissa, the manager is the nicest, most knowledgeable Verizon team member I've ever did business with. I came to her with my new phone and she set it up quickly! I can't recommend her enough! Thanks Melissa!
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June 2021 by James Gilbert
It was great
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April 2021 by David Craig
most shady operation. i paid for the phone in full and now i have some financed amount on my account. They over charged me for an iphone 12, charged $860 for a phone on verizon.com for $849. charged me $20 for a SIM that i never received. did not advise i had to pay verizon a $40 upgrade fee. do not do business with them. go to a real verizon store!!!
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October 2020 by Francia Barnes
Poor customer service and lacking expertise!Staff provided incorrect information about my finance options which forced me have products delivered to the store while I decided which route to take. After contacting customer service, I realized I was misinformed. I was then unable to pick up my items due to my schedule and inability to arrive prior to closing. Finally, I made it (fourth attempt), but sadly was advised my products were sold to someone else. I received no communication about that status of my order nor did I receive notice my items will be sold to some else after I was assured it would be placed in a safe until I came to pick it up. Wasted several days trying get there before closing and time on hold trying to get to customer service to clarify incorrect information. Don’t waste your time just order online or call in. I wish I did!
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September 2020 by Philip White
Malisa was very helpful and nice to work with when other Verizon locations are down right hateful to deal with because of all the totally fake virus nonsense which they use to harass everyone with. Malisa really helped my wife a lot!
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November 2019 by david sasdi
Can’t say enough about Melissa and the great customer service at this location. While their coverage is great, Verizon typically has confusing programs and mediocre service. Definitely not so at this store where Melissa was quick to understand our needs relative to getting a new phone and a better service plan. She quickly and clearly laid out options and found something that worked great for us. Super representative for Verizon!
