"Great quality food for its price. Steak is not as soft as best ones, but tastes great! Mashed potato served with cheese and species is good too."
"I really had a great time at Chili's. The manager keeps the team on their guard and it great to see so much effort being put into each customer to deliver a great experience. Oh, the food is great also."
"We waited about 10 minutes to be seated and when the lady sat us we waited 20 minutes and no one never came to service us. The guy who was suppose to be helping us was interviewing 2 guys. There was only about 3 couples in the restaurant including my wife and I. We walked out!!! Poor service. I would not recommend this place ever to anyone."
"Really like the food choices and all I have eaten there is tasty. Prices are decent as well. Ambiance could improve a bit."
"Absolutely awful place. Showed up around 2 pm and there were only 3 tables occupied while there were 10 workers there. Had to wait 5 min to be seated. Took another 5 min to get my drink order and she didn't even ask if we were ready to order. She barely even talked (more nodded and maybe said 2 words). Sat around for another 8 - 10 min waiting for a server while we watched 5 of them sitting in the back corner gossiping. Never could get the waitress to stop, or even aknologe us for that matter. We ended up leaving and going somewhere else. What a bad experience! Don't go here!!"
Chili's Grill & Bar - Toco Hill Shopping Centre, 2133 Lavista Rd NE
Toco Hill Shopping Centre, 2133 Lavista Rd NE, Atlanta, GA 30329, USA
"As I sit here in this under staffed restaurant, I thought to write a review. So here it is folks.
My girlfriend and I entered the restaurant and we got seated quick which was great. The food was not good at all. The steak we order didn't come out the temp we asked for. The potatoes were not loaded like the menu said. The waiter is waiting 10 tables including us, we ask for things and it doesn't get to the table until like 15 mins after we ask. If your expecting good customer service and food don't come here."
"Me and my family loves Chili's. The food is great. The service is great. But we really go for one reason. His name is Robert... He is our waiter... Whenever we go there... We have to sit in his section. No matter the wait time or how busy it is. We will wait for him. His service is OUTSTANDING.. his attitude is OUTSTANDING... We flat out Love him... That is why we love Chili's so much... Because of Robert. Thanks"
"Literally if I could rate lower than 1 star I would. Biggest waste of a $50 meal I can ever remember. I always understand a waitress being over seated or not having help but the two girls supposedly waiting our table were both unable to get us really any service at all. We were waiting almost 10 minutes before our drink order was even taken and then at least 10 minutes between every other interaction. Both girls as well as the manager were polite and pleasant but there was zero hustle between the three of them. The food was edible but I have had better burgers and fajitas in a dive bar. We very rarely go to Chili's but received a gift card and decided to give it a try and were so disappointed that we will most likely never return."
"Seriously have never had a worse dining experience in my life. Asked for a salad with the chicken in a to go box, because I'm a vegetarian. It comes out with a pile of chicken on it. Instead of getting me a new salad, our sad excuse of a waitress picked the chicken off the top and put new veggies on it. I ended up biting in to a chunk of meat. Waitress didn't offer me a new salad, I had to ask for a side salad. The manager said "sorry," that is the extent of his help. She brings me the check and tells me she only charged me a dollar for the side salad, like she was doing me a favor. Proceeded to argue with me about it and yell "what do you want?" And hit the table. Customer service at its finest. Will never visit this greedy establishment again"
"This was my first visit to location. I ordered smothered chicken bites, asked waitress can bacon be omitted, she said yes. Food came out, she caught bacon still on it. Second time around, bacon was still present, they just really Smothered it. I kept food, after waiting for it over and over. It's just not good to do people like that, especially if food allergies. Please do Better!!! "
"My husband and I had a great experience. We saw the reviews and almost didn't come but Service and food was great and you can tell the workers work together. When our server was tied up someone stepped in to assist. Great customer service!"
"Tbh I don't know why this Chili's location do not have 5 stars. The food is great and so are the employees. I love the pay stations at each table. Makes paying your bill very fast, especially if you are in a hurry. "
"Came on a busy night. Service started prompt, but went downhill only when a group of ingnorant females came in and took all the bartenders time. They had no care and only kept asking for shots and taste tests...food was great, and drinks were perfect. Just wish other customers were respectful of each other."
"I place my ordered over phone for lunch. I got there at 11:15am. There was no wait as they were still pulling chairs off the tables. One of my coworkers got the wrong order. But in all the food was good."
"The dining experience at this establishment was no more than decent. The waiting staff, though respectful, seemed very distracted and stressed which negatively affected the mood that I received. After ordering it took approximately 10 minutes for drinks to come and 15 more for the food.
In addition to the sub-par staff, it seems that this restaurant is aggressively telling you that it is a country/tex Mex experience rather than allowing you to infer that. This is due to the loud and irritating country music in addition to the cowboy imagery littered in every nook and cranny of the building.
Also, the need to ask for things that are expected of a restaurant is so unnecessary. We needed to ask for napkins, salsa(that was on the menu as part of something that we ordered) and proper silverware.
This restaurant's only saving grace is the quality of it's food which is expected to be good considering how long it took to serve it."