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May 2023 by Makken Yu
It was hard to find specially I don’t go here often and this is my first time going to this mall. (It wasn’t on the map ) It says it opens at 12:00. But it was closed and I was gonna wait for few min but there is no one inside. It looks big inside on website it’s actually small. It doesn’t seems organized as well. Reminds me of forever 21 but dresses.
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April 2023 by Brittany BeautifulBlack
The worst service I think I have ever experienced, the customer service was atrocious. If I could give this place zero stars I would. Let me first say that the dresses were beautiful and the staff was friendly and helpful the FIRST time we were there for my daughters prom dress. We found a beautiful dress but the zipper was messed up, however a staff member offered and agreed to have it fixed in a day, however when I came back for the dress days later, we were told the zipper was fixed but fixed incorrectly AGAIN. A woman named Mona(instead of being empathetic)was very rude and nonchalant about the issue and the fact that we'd have to make another trip up there. She then told us to come back in 5 days and the dress would be ready, we called ahead of time to be sure that the dress was ready, but we got the run around and the the person even stopped answering the phone, it started to conveniently go to voice-mail. We finally received a text saying the dress was ready on Friday and when my daughter tried on the dress AGAIN the the zipper was still not properly fixed and it was crooked and bulging and again this Mona person was nonchalant, argued with me and was unapologetic. She even gave me an ultimatum, leave the dress or only get 5% off as if we were the problem. I had no choice but to buy the dress ill fitting at the zipper because it was so close to my daughter's prom date. I wouldn't recommend this place to my enemy. I'm disgusted.
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April 2023 by Brittany B.
Terrible customer service, rude because of mistakes that THEY made, totally ridiculous. I'm just disappointed and disgusted with this place and this lady named Mona. Atrocious, I wish I could give this place a zero because that is what is deserves for customer service, however the small selection of dresses were pretty.
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March 2023 by Diedre Young
Staff is very professional, friendly and knowledgeable. So excited found the dress with 2 months to spare!
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March 2023 by Laquanda Barber
Great place to purchase your daughter’s dream dress. I love this store. The owner is very, very interactive with her customers. Plus of it all the prices are reasonable.
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March 2023 by Sanya Smith
Amazing customer service , Enjoy every moment of Moona pleasant caring person from moment she start helping my daughter i knew my baby was in great hands she did not push sale on me , she took her time to find the perfect dress for my daughter, I really had a great experience she kept us inform weekly of our order and i have refer many teens to this place for prom and 1 go they found there dress. Thank you so much for making my baby prom come to light i definitely will be sending more ppl your way . Prices are great Quality and no pressure !!! Thanks for the wonderful experience. Did not get disappointed at this store is small and well organized !!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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February 2023 by Briacaya Barron
I brought my niece here to find a dress for her senior prom and definitely got a super dope experience. The store itself is small enough to feel personable but the big enough to give us more than enough options! My niece tried on secret dress the store had in her size just because she didn’t want to leave ?. The owner was SUPER helpful without being overbearing and we appreciated that soo much! We left the store to visit our last store option and NEEDLESS to say , we went back and bought the dress she fell in love with!
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February 2023 by diana Lewis
The owner was very friendly,had a wealth of knowledge about her dresses, style and makeup. Also, she was very patient with us as my daughter couldn’t decide which dress to choose from. I would definitely recommend going to this dress shop. You will not be disappointed!! Thanks for the wonderful experience. I will be back soon for my other daughter!!
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January 2023 by deva
The owner was very friendly,had a wealth of knowledge about her dresses, style and makeup. Also, she was very patient with us as my daughter couldn’t decide which dress to choose from. I would definitely recommend going to this dress shop. You will not be disappointed!! Thanks for the wonderful experience. I will be back soon for my other daughter!!
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July 2022 by Kaela Jackson
The owner had a terrible attitude. I was upset because I spent money I didn't have going on a Monday which is appt only but you only know by going there because on here it says they are open. No apology for the inconvenience. Didn't even appreciate me doing service there. I will never go here again or recommend anyone here. But I love my dress though.
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May 2022 by Karmitra Reed
In store experience was great. The problem is that I ordered my daughter dress a month in advance and still we have no dress and prom is Friday. I paid in full 435.60 and there’s no communication ans everyone I call she says we’re getting a shipment in tomorrow and we will text you but I still haven’t heard anythingSo now I have to find my daughter a new dress and o yeah they don’t like to refund you .
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May 2022 by janiya arnette
it was great i came looking for a prom dress and the ladies there were very helpful and fun to talk to!! the first dress i tried on i bought i was a really fun experience
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April 2022 by Tia Alloway
APPOINTMENT ONLY ON MONDAYS. Black woman owned, wanted to support but we didn’t have an appointment. Be patient and give her grace. My daughter is looking for a prom dress and this store has many options and close to home. It was our 1st choice.
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April 2022 by Elizabeth Fowler
Amazing!! I cannot say enough about the WONDERFUL staff that were kind, helpful and patient!! We were prom dress shopping and we were struggling to find ones that fit my daughter, they immediately measured her, took the time to ask what she liked and then pulled some dresses!! Amazing!!
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March 2022 by Just'K M.
Made a second trip here for my daughter(came on a Sunday just to find out it's appt only). Was asked to sign in. Then the lady said there's two ppl ahead (as my daughter was signing in). I asked for the average wait time. She couldn't answer a simple question as what is the average (averages; what's learned in math mind you) time. Then proceeded to say plus someone else has an appt. At 1:20pm (that means there's three ppl ahead, not the two you initially said... falls back on the math again). I said ok and proceeded to cross my daughters info out on the sheet. She tactfully said, "yea, cross it out. Yea, ok. Best of luck". On to someplace else. Hopefully with better customer service. No luck needed
