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August 2021 by Angela Lowery
Easy process! At first took me a minute, I forgot to log in my account to get a confirmation sent to my phone to verify it's me before I could go through the steps in returning the truck. But overall this was my 1st experience returning a U-haul this way and it wasn't bad.
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April 2021 by Mayra Martinez
(Translated by Google) the manager is very rude not friendlyThe manayer has a very rude attitude zero kindness(Original)the manager is very rude not friendlyEl manayer tiene un actitud muy grosera cero amabilidad
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November 2020 by Seniya Johnson
Alvin “the manager” was VERY rude. Poor customer service skills and nasty attitude. I’ve NEVER had any issues with renting a uhaul until I visited this location. He refused to give me his name and the name of the store manager so that I would be able to file a complaint. He acted as if I was wasting his time and that he had better things to do than to service a customer. Would NOT recommend this location to my worst enemy.
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November 2020 by LISA VAN WOERT
Not off to a good start with u haul. I had reservations but just as I should have predicted there were cancelled. Get this they're not concerned . If everyone knew what it has taken for me to get the moon in line to make this happen today the world would be flooded from tears .There always tomorrows we pray
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November 2020 by Jasmine Tolbert
The manager Alvin was extremely rude! I am really disappointed in the customer service at this location. This experience has made me never want to rent from here again!
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October 2020 by Mary Tate
The truck was the best u-haul I have rented. Clean and a smooth ride. The owners were really friendly and nice.
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October 2020 by C Bass
Besides trucks, trailers and containers this location has People! Great people!
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August 2020 by Rick Grossman
Excellent service, Wade did an outstanding job helping us with a trailer to move our son into college apartment. He knew exactly what we needed! I never write review but felt compelled since you can't go wrong with these guys! Highly recommend them for your uhaul needs.
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August 2020 by Damien Williams
Stanley was a great help definitely will use services again
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July 2020 by Jmk Kiv
Such an awesome crew here. So professional and polite! I'll be going here and recommending everyone to come here also. Thank you Stanley!
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June 2020 by Sydney B.
I had a good experience at this location. Wade was very nice and respectful. Super professional gentleman.
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June 2019 by ThePhilthyWay Way
This was probably the best Uhaul Location in Augusta. Very friendly staff and the customer service was amazing. I had a small misunderstanding and actually returned almost a day late. It was not a problem. They took care of another customers needs while accommodating to me as well. Will only use this location from now on.
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June 2019 by Junk in the Box Augusta, GA
Fellas working there were nice and all but severely unorganized. I had a timely reservation for a truck at 7:30am today and waited at front desk for an hour before getting helped. I hope they improve their organizational skills
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June 2019 by Women Nuclear
Dropped of my car for a trailer hitch at 7 am and said it would be done at lunch. Unable to get ahold of any one all day to find out if the job is complete. Show back up at 6 and the guy rudely tells me he has until 8 to complete the job. The owner was rude and nasty. Will never use this place again for their services.
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June 2019 by samiya hicks
Took over a hour just to complete a reservation I had already did online. Then when it was time to return the rental the guy was just outside running his mouth and goofing off. Took me 30 minutes just to turn the rental in. Overall the 1-800 number for customer service sucks and so does this branch. I hope I dont have to use Uhaul the next time I move.
