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June 2020 by Brittany Hickey
Address was wrong, name of business was wrong, hours were wrong, vehicle and driveway completely blocked in and unusable. Had to cancel and go to a different location. Terrible experience, do not recommend.
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March 2020 by Meli B.
THE WORST EVER!!!! I've been renting from uhaul for at least 30 years & from just about everywhere in the country. This place is without a doubt the WORST EVER!!! Nevermind doing uhaul, how do they keep the store running? The idiot working there today was so slow, condescending, & apparently had selective hearing. Mobile rentals should take no more than 10 min at most. It took just about an hour. Almost 40 min of that was waiting for the key to be handed over! Finally got the key, got home & called uhaul immediately. The gas was not right & no hand truck was in the back. I notmally would check before leaving, but was furious with the wait time. NEVER AGAIN!! Do yourself a favor. Don't rent, shop, buy gas, or anything else which involves intetaction with the moron behind the counter.
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October 2019 by J Mack
Unprofessional and over charged my card
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December 2018 by Gary L.
Had a 26' truck rental 12/8/18 when I got there I did the paperwork and went to get in the truck after starting the truck a screen came up and said check breaking system. I went back in the gas station and told the attendant what the screen said. She called the manager and he had another truck at the Wrightboro Road location my wife had dropped me off there and left I ask the manager if the truck could be brought to the Wheeler Road store and he said no. I had to rent a smaller truck that wasn't big enough. I wish I could give 0 stars. U haul has a monopoly and custom service doesn't mean anything to them. I hope I never have to use them again. If I do I will use another location.