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February 2024 by Dora Mack
Because how do u deliver to da same address for 5 years but yet say da address don't exist. Like really dat don't even make sense.Dey always say dey sorry but dey still ain't doing no better
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November 2023 by Just Me
Don't use ups. Use regular postal service. The driver will stop run in your yard without package leave a note to pick up at the UPS store then leave. The UPS store looses everything. Don't care. Messes everything up. Tells you if your package to Amazon got lost they can't help you. Don't use ups store on altama connection across from Walmart. They are arrogant. Loose packages. Won't help. Don't do what you ask tell them to. You will be upset if you use ups store or ips carrier. Use FedEx or register USPS post mail.
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August 2023 by Earthy Nuna
Horrible place my package was suppose to be delivered Monday they took all day long until 5:30 I wasn’t home (Guess im suppose to wait around all day ) and they only attempted to deliver it ONE TIME left a note saying it would be at the local pharmacy and it wasn’t left there I’ve been calling them all day with no packaged left there they updated my tracking to say it would be delivered Today at 7:00pm tell me why my package is back in Brunswick ga and it’s 7:43 pm yeah I’m over UPS and I’ll never order from anyone that uses them .How hard is it to just leave someone package in a secure spot I even added on the delivery notes to release my package. You can’t even get in touch with anybody at the fulfillment center and nobody at the UPS store seem to know how to help .I just want my $300 package how hard is that .I’m so annoyed.
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July 2023 by Annabella
Can't say enough good things about the lady at the counter at this Brunswick GA location. Went out of her way to ensure I received my packages. Fabulous personnel.
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May 2023 by Shavon Kennedy-Turner
Driver delivered my expensive package to the wrong house, UPS provided no picture of the package on my door. When I called and told them I never received the package I was given a 800# that said there was nothing they could do. I am no longer ordering from companies that use UPS
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January 2023 by Carol-lee Fisher
We came here as we had a large over size package to ship. The lady who helped us was very helpful, the room was clean and organized. We were in and out quickly.
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August 2022 by David Rodriguez
Great customer service, was able to find my package that was mislabeled and in the wrong location. Would definitely recommend.
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May 2022 by Jennifer Evanyo
I have a postal box and they claimed to have delivered it at the front door. My post office has no idea what they are talking about since all packages are delivered the same way from UPS. But on my tracking it shows delivered to the UPS store.I have traveled around the USA and have NEVER had the laziness and lack of care like from this ups. I hope that my other packages shipping UPS don't end up the same way. I will update if I actually get my packages.
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April 2022 by Justin Galloway
3 attempts of delivery and wouldn't accept the signed form left on my door. Paid $8 for them to not send it back. I was told they can't accept the paper they leave on the door. They have to have an electronic signature. But when I picked up she didn't ask for a signature. Said they just mark it contactless delivery. ???? Seriously.
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February 2022 by Sandy Jackson
Always have had friendly helpful service at this location. Highly recommend.
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January 2022 by John brooks
Can’t get a hold of anybody let’s talk on customer service and automated service can’t even understand English when you’re trying to give a tracking number. End of delivery person will not answer the phone when you called him back
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December 2021 by David Guynn
Always had great service at this location. The store hours are definitely odd, but just plan ahead and all is well!
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November 2021 by Carolyn Johnson
Had issue but resolved!
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October 2021 by Danielle Burr
This morning I received a text notice that my package would be delivered today by 7pm. I waited all day for the package to arrive. No one came to the door and there was no actual delivery attempt. 5 people were in the house during the claimed “attempted” time and not a single person heard or saw anything. Then @6pm I received a false text notification saying @5:29 they attempted to deliver package and no one answer.
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August 2021 by Mr_ I3iG
Good times.
