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March 2024 by Cathy M
Be prepared to wait. I take packages here all the time to return by a QR code from either Amazon or Temu. Every time they scan the QR code, and take the package from me and hand me a receipt. I assume they print the shipping label and place it on the package. One day one of the packages I returned magically appeared on my doorstep. When I took the box back to the store, the guy at the counter argued with me and insisted that I brought the box to the store without a label and left it there, so they just put it to the side. I stated yes, my boxes NEVER have a label because YOU SCAN THE QR CODE EVERY TIME. Even after proving it with my receipt they said there was nothing they could do and didn’t apologize for basically calling me a liar. Save yourself the trouble and print the label and put it on the package yourself. Otherwise, if you’re lucky, your package may get returned to you.
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March 2024 by Richard Smith
Very friendly service.
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February 2024 by Samantha Seebachan
Quick but only has 2 kiosks so line can be long. Everyone is always acknowledged who it's nice they know we are there
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February 2024 by Tia Nickerson
Just left out of this establishment and I was pleased with my services Kaitlin and Sierra both helped me and got me in and out in under five minutes will be back
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January 2024 by kathy Algea
Friendly staff and efficient service.
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January 2024 by Donna Eskenazi
They are always quick and efficient. Love going there
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December 2023 by Andrew Doubrava
The UPS Store near me has consistently exceeded my expectations, providing a seamless and positive experience every time I visit. From the moment I step through the door, the friendly and knowledgeable staff make me feel welcomed and valued as a customer.One of the standout features of this UPS Store is its efficiency. The team works with precision and speed, ensuring that I never have to wait long, even during peak hours. Whether I'm shipping a package, printing documents, or utilizing their packing services, the staff is quick to assist, making my visit efficient and stress-free.The store's cleanliness and organization are also notable. The well-maintained interior reflects a commitment to creating a comfortable environment for customers. I appreciate the clear signage and neatly arranged shelves that make it easy to find the supplies I need. It's evident that the staff takes pride in maintaining a clean and organized space.Moreover, the UPS Store's range of services is extensive and convenient. I've taken advantage of their packing services, and each time my items arrived at their destination in perfect condition. The staff pays attention to detail, ensuring that fragile items are handled with care and adequately protected. This attention to quality service sets this UPS Store apart from others.The customer service at this location is exceptional. The staff goes above and beyond to address any questions or concerns, making me feel confident in entrusting them with my packages. They provide accurate information on shipping options, pricing, and delivery times, demonstrating a deep knowledge of their services.Additionally, the store's technology is up-to-date and user-friendly. The self-service kiosks and printing stations are easy to navigate, and the staff is readily available to assist if needed. This technological efficiency streamlines the process and contributes to the overall positive experience.I also appreciate the store's commitment to environmental sustainability. They offer recycling options for packaging materials and promote the use of eco-friendly supplies. It's reassuring to know that the UPS Store is conscious of its environmental impact and takes steps to reduce its carbon footprint.In conclusion, my experiences with the UPS Store have consistently been positive and stress-free. The combination of efficient service, friendly and knowledgeable staff, and a commitment to cleanliness and organization make it my go-to destination for all my shipping and printing needs. I highly recommend this UPS Store to anyone seeking a reliable and customer-focused shipping and business services provider.
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December 2023 by Kelsey Towns
We’ve taken 4 or 5 Amazon returns back here recently and each one reports that it wasn’t returned on amazons app. I learned to get the receipt so I can go back up there and show it for them to complete the return days later. The employees personality’s are great and very quick with service but the Amazon return process is lacking something major.
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October 2023 by Alissa schmidt
Shout out to all the UPS stores!!! I get nervous going to different ones but it’s always amazing. I don’t know what they are paying their reps or giving them before work but always positive never an attitude problem. Always amazing!!! One of those places you dread going but it’s a dream come true when you are there. Like a commercial with grade A service and everyone is happy but it’s real life.
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October 2023 by Loree Thompson
This Brunswick, Georgia UPS Store is exceptional! They know their stuff and you never have to wait long in line. I am very impressed with the caliber of employees UPS has hired for this store! These employees do a phenomenal job!
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October 2023 by Payal Patel
Love the customer service here. Although they’re all young in age, their maturity to help each other and be customer focused is unmatched!A special shout out to Hunter and Eli, manager (with great hair, sorry forget your name) and Mackenzie for just being quick and awesome!
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September 2023 by Ashley Thomas
I absolutely love doing business with this store. They are always so professional and work really hard to get everything done in a timely manner.
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August 2023 by Angela S
The service here is exceptional! The employees always go above and beyond. The owner is very friendly and full of knowledge. Anytime I see him working, he's always patient and constantly training the staff. This store is BUSY! Every time I come here, there is always a line but the staff assists everyone in a timely manner. 10/10! I avoid the postal service because I know this UPS store will give me better customer service, better rates and the fastest service.
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August 2023 by Lynne
I used to really like this store, but in the past couple of months with (I believe) the owner working in the front, I feel like I'm getting upcharged and ripped off. Very choppy service and rushed -- no going over options of different rates. Very disappointing. A really bad vibe there.
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August 2023 by Katelyn Goetze
Will went above and beyond to help me out in a crunch. Thanks so much for the great customer service and helpfulness!!!
