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December 2023 by Sarah Hobbs
THE WORST POST OFFICE IN THE COUNTRY!First of all, I have been waiting on a package that has been at this post office going on a week. It said it was out for delivery, and we watched the mail lady drive right past our house. Take into account that we live in a subdivision; my neighbors are having the same issues. Then I get an email saying the package is being held at the post office. I go to the post office, wait in line, then nope... it is magically on the lady's truck. So I go home and watch the mail lady drive right by our subdivision. I have been to the post office three times trying to figure something out. So long story short, I am pretty sure someone took my Mother's Christmas present home. They can not seem to figure out if the package is on the lady's truck or at the post office. Thanks for nothing.
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December 2023 by Tyler Ebinger
One person is working with a line of 8 people no shipping lables are stocked
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December 2023 by Katherine Reed
Terrible customer service we took our son for a passport photo. Called ahead made sure we could, when we arrived with only 3 people behind us there, 3 workers the one worker who could take photos (David) refused to and said to a coworker they can just go to Walgreens I’m not gonna do it. Just plain rude.
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December 2023 by Bettie Anderson
My packages are constantly being delivered to the wrong address. No excuses because my address is clearly on the mailbox.
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November 2023 by jeanettesdaughter
Highly efficient. Not crowded late morning on a Tuesday. Got everything I needed; paid with my personal check; understood the new Passport process. The postal clerk there was so helpful and nice to do business with . She went beyond the basics!
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August 2023 by Jennifer Johnson
a few packages were delayed for a little bit but the young woman at the front goes above and beyond to help me every time.
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August 2023 by Ben Wolarsky
Awful. Two Priority Mail packages, one of which STILL has not been delivered in over a week, were delayed due to carelessness and errors by USPS. The use misleading and downright lying statements in their tracking system claiming the the customer requested a hold on a package (I did not) or that they attempted delivery (they did NOT). I can no longer rely on USPS and will seek alternative shipping options.
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August 2023 by Jillian Schneider
Lazy, I needed to sign for an important document and they didn't Even bother to knock or get out of the car. I have it on video too. So now I need to go to the post office to get it. Pathetic. I was home waiting this whole time.
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August 2023 by Patricia Miller
Ridiculous I cannot ever get my mail delivered it is always lost we have a different mail deliverer weekly they seem to get the addresses confused they do not look at the house # or Street name I continuously get mail from 3 streets over ! It's Hut and miss lost packages etc I e called the US post Office of BWj Ga what a joke this is serious I want someone to be held accountable for list mail
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March 2023 by Mike Chapman
Lazy, irresponsible delivery. The door wouldn't close. An invitation to steal. It was so tight it took several minutes to get it out without damaging the contents.
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January 2023 by carleigh coffey
DO NOT GO HERE FOR PASSPORT NEEDS. USPS lost my passport application (which included my social) and my birth certificate. They knew about this for months (4 months to be exact) and NEVER contacted me. When I went to the post office with questions the manager (Rocco??) told me to come back another day because they were busy. They made it extremely clear that my identity being exposed was not a big deal and "it happens all of the time" (PSA I am not one to write a bad review but this situation is unreal)
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January 2023 by Phillip Rat
The last 2 days the carrier refused to deliver my package. First day the excuse was incorrect address. I get several deliveries each month never an issue. Today the second day no delivery because of an animal in yard. I was home no bark no horn to alert me someone doesn’t like my dog but I have a package. The dog is on cable and has been in yard for 9 years. This postal employee is not a good carrier and should apologize to me when they deliver my package as they are paid to do
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November 2022 by Precious Seals
dwayne gave me false information on picking up my package and gave me a number to call so he could hold it when it arrived , i called no answer, i get to the post office and the supervisor on duty basically told me he lied to me and even tho my package was there i couldn’t receive it because the delivery wasn’t scheduled until the next day. i tried to provide my case # i got from the USPS Customer Service line and she walked away. 10/28/2022
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October 2022 by Molly D
Only post office in town and there is NO stamp dispensing machine! So, must stand in the long line just to mail a letter!However, I did get done before the 15 minute parking limit expired.
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October 2022 by Harry Waddington
I take it back - an hour later, after complaining to the USPS main line, Amazon and posting this review, the local office called and said they would deliver our packages. They came in a half hour, and we got a call asking us if we we happy with the delivery, which except for the delays, we were. USPS is refusing to deliver Amazon packages to zip code 31523 worst post office I've ever dealt with. We came from 63341, which was great.