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December 2023 by Odalys C.
If i could give this zero stars i would. the only reason why i even came here was because my boss recommended them. i was just shocked how rude they were on the phone. i spoke to the lady named Bryanna, and she was extremely dry and not very friendly. the issue began when i showed up to drop off my check for the repairs, it sucks.
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October 2023 by F. Heard
I would not recommend this place based on the poor customer service. Upon entering the facility I was asked what insurance company did I have before even being greeted with a hello. I was then told I would need to pay $50 to make an appointment to get an estimate/quote. I could already tell the experience would be full of shenanigans.
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September 2023 by D H.
My vehicle was in an accident which resulted in extensive front end damage in October of 2022. After a brief search to find a repair shop, I was fortunate enough to be referred to Sports and Imports. I was a bit concerned and nervous about what the end result would be however, Mr. Sandy quickly put my anxieties to rest. He and his team were extremely proactive in their communications & responsive to my many questions throughout. My white Mercedes looked better than I could have ever imagined once it was ready for pickup. I actually delayed my review for quite a while waiting for something to go wrong with my car but it never did. I'm fortunate to have encountered Mr. Sandy and his team. Thank you ALL for the tremendous work and service. My experience was BEHOND a 5 star. I highly recommend this group of amazing professionals.
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September 2023 by Bill Lathem
Great business to work with….they did superb body work on my Range Rover which had been t-boned. Professional courteous staff, and ready in the time frame promised. When the responsible parties Insurance company was not following through, they did a great job of helping me keep the process going. Bobby is fantastic to work with!Services: Steering & suspension repair
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August 2023 by Donna L.
I was t-boned by a lady and took my truck to Sports and Imports for repair. They were fantastic.....GREAT job repairing my vehicle, very professional and courteous staff. They went above and beyond helping me deal with the ladies Insurance company
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July 2023 by Alex Rentz
These people do good work. My car was still pretty much brand new when a tree branch fell on it and dented it and scratched it. After Sports and Imports was done with their work, you'd never know. The paint match is excellent, and without looking at an old photo, I can't pinpoint where the dent was, either. However, I do think they could have done a better job communicating with me. The car was delayed several times, and rather than letting me know, I had to call and ask about it myself on the days it was supposed to be ready. That's not to mention that one month is quite a long time for a simple dent and minor scratches on one body panel. On top of that, insurance didn't cover everything. That said, if I had time to spare and really wanted to make the car nice again, I'd still consider working with them again.
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July 2023 by ryneisha hill
This body shop keep your vehicle way too long and you have to constantly call for a status update relating to vehicle completion/pick-up… Almost as if you are begging for you vehicle back.
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June 2023 by Tim Alexander
Wanted $50 to give me an estimate. I am not paying to become your customer. Work is now booked elsewhere, but never got an estimate here.
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March 2023 by Kim Hutchinson
Wonderful job on my Mercedes. Looks brand new! Everyone was very friendly and helpful through the whole process.
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February 2023 by Andy Sayers
Excellent Service. I was kept in the loop with all the repair work that was required and can only say good things about Bobby and the team at Sports and Imports. The car came back fully detailed and absolutely perfect. I highly recommend this company.Services: Painting
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November 2022 by Milton W
They did some body and paint work on my mercedes and what a Awesome job. Great experience, I definitely recommend this shop.
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July 2022 by Daniel L.
Very happy with the quality of work at Sports & Imports. Definitely took longer than I wanted but I think that's been the norm across the board.. and I would rather a shop get my car back to me with the job done right, and that's exactly what I got. Paul was very knowledgeable and kept me well informed during the entire process. Thanks for a job well done!
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May 2022 by Toya M.
I would give this place zero stars if I could. The people there are rude and condescending. My car was supposed to be repaired in May after making an appointment in February. However they couldn't find my appointment and they can't give me any information. The gentleman working near the front was so rude and disrespectful. Please please please find another place to service your car. A customer spending thousands of dollars should never feel the way I felt. I would never recommend this place to anyone.
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March 2022 by Vanessa Vernon
Service members who answer the phone here are unprofessional. Attempted to schedule repairs for my car and was rudely hung up on after being told I was rude for admitting it was challenging to understand her. Will be looking elsewhere to get my repairs doneService: Body & Trim
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February 2022 by Est' 1985
They did a pretty good job repairing my car. Although, I probably wouldn't recommend anybody getting their car repaired by this company. I only took my car here because one, Lexus referred them, and two, I "thought" they would treat my car as if it was there's due to Lexus doing business with them. Upon receiving update pictures from them, you can see where they put all the parts in my car without any protective covering. Luckily, my leather seats wasn't damaged. Also, Upon inspecting my car on pickup, I noticed my window tint had sustained minor damage. I made this aware to Paul, along with two other ppl there. I was assured it would get a call by Paul to have it fixed. That call never came. I ended up calling just to be told that Paul wasn't there, and that he would call me back. Still, no call back. ....So, just be aware. They may do a good job repairing your car. Just be aware they will damage something in the process and not take accountability for it, also.
