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January 2024 by Brooke Woodall
This is the worst pharmacy I’ve ever had to deal with. I’ve been using them for probably about six months now and literally every single month there’s an issue picking up my prescription. I call every single month to make sure they’re gonna have my prescription ready by my fill date and every time I call, they say that it will be ready. I go to pick it up and it’s not ready. The people that work there seem to not know what they’re talking about. I just called today two days before my prescription supposed to be filled and the lady told me that it’ll be filled on the 25th and just to ensure that I was gonna get my prescription on my fill date- I asked her to check and make sure that they had it in stock. She put me on hold and of course they, in fact, did not have the medication in stock. And so I’m like OK good thing I called two days before AND HAD YOU LOOK so that way y’all can go ahead and order it but apparently they can’t order my medication until the day it’s supposed to be filled even though it takes 3 to 5 days for them to get the Medication in stock. So now I’m gonna go without my medication just like the previous months. And I might add that they’ve never had an issue ordering my medication before the fill date so who really knows what protocol actually is.If you take important medication’s, such as, Xarelto or Eliquis you may want to steer clear of this pharmacy. Because there’s a good case you won’t get your medication on time and you could end up having a stroke. SMH.
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January 2024 by Evelyn Smith
Good place to get your meds
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January 2024 by Successful N Faithful
STOP ALLOWING PRESCRIPTIONS TO BE POSTED IF THE CUSTOMERS/CLIENT MEDICINE IS NOT READY FOR DELIVERY OR NOT FULLY COVERED BY THEIR INSURANCE... I'M SO TIRED OF DRIVING TO CVS FOR NOTHING.. YOU'RE ABOUT TO LOSE ANOTHER DELIVERY DRIVER ( THAT'S SO UNPROFESSIONAL)...... AGAIN IF THE PRODUCT (S) IS NOT READY DO NOT POST FOR DELIVERY!!!!!!!Soon location like this is going to have a difficult time getting a delivery at a low price!!! Our time is not to be wasted ( we're here to help deliver your products at a cheap pay so the least you can do is have the order ready)..... That's make business most better
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December 2023 by Co Fed
The lady working the register on December 17th at 8:30 pm needs costumer service training she was very rude
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November 2023 by Kevin Adkison
This CVS is truly open 24 hours. The staff is pleasant and professional. I went to 2 other CVS locations and they acted like I was bothering them. This CVS is truly a winner.
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November 2023 by CopperMiata
Get a notification saying your Rx is ready? Is it really ready? Nobody knows! Are you ready to gamble with your nerves and time? Here at CVS they value wasting your time in the frustrating ways possible. Maybe they will tell you your Rx is ready so you can wait 20 mins in line to just to be told it isn't ready and they need another 20 mins! Oh CVS, how you know how to get us.Might be more likely to pass from the ailment you are trying to heal than to receive your meds in time.
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October 2023 by Ty Kaine
Somebody inside was whistling while standing in line at the pharmacy. What kind of sociopath does that!? Nobody even said anything to them about it.Absolutely disgusted.
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October 2023 by Joshua Litton
People are ridiculous, this is by far the most efficient and polite pharmacy I’ve ever ever been to. The people genuinely care, and they are working as fast as they can. People need to learn patience . The African-American woman that works at the register is truly one of the nicest human beings I’ve ever met.
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October 2023 by brenda jimenez
I came today 10/02/2023 and the lady at the pharmacy was rude. She gave me attitude when I was just asking a question about my medicine she sent me to the drop off and the lady from there was also rude. They both didn’t listen to my concerns and what I was asking they just rudely told me to ask my doctor because they couldn’t find anything, I said thank you and I was being nice and they were just giving me attitude and they were being rude and unprofessional this is ridiculous. They shouldnt hire people that don’t know how to be professional.
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September 2023 by Kathy
Worst pharmacy drive thru ever. Every time I go to pick up scripts takes at least 30 mins. Slowest service. Will be switching pharmacies and never using CVS again
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September 2023 by Tiffaney Roberts
Sat in drive thru for over 20 minutes and get to window finally for them to close at lunch a 24 hour pharmacy should always have someone there. I know all those people in pharmacy don’t come to work at same time and should take lunch at a different time. Or at least get the customers that has been waiting taken care of first. Line wouldn’t be so long if they wouldn’t carry on a conversation with the people in line.
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September 2023 by Cole Conner
The poor pharmacist and staff are over worked here and people are nasty to them! The Asian man (sorry to classify the man this way, but did not catch his name) pharmacist was unbelievably helpful to me. Helped me get medicine for my sick child when he did not have to.Always line wrapped around the store. Typically 15-20 minutes to process one car. Bring a nice book to read and understand if you want your RX more conveniently, plan accordingly. These are human beings trying to earn a wage to support their families.
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September 2023 by Katelynn Garrett
Had an emergency on Labor Day and this was the only pharmacy within an hour that was open. I know it isn’t fun to work holidays, especially into the night, but I appreciate that they were open so much for prescriptions that needed to be started ASAP. Thanks to the pharmacy staff for speedy fill and working last night.
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August 2023 by Julie A Roper
Absolutely ridiculous!!! I sat in line for 45 minutes and left. They had a car sitting there waiting for medicine with a line around the building!! Y'all could have told them to pull around or come back later.Went back this evening still a line around the building so I went in waited 30 mins and ended up leaving without my medicine.P.s I prefer to give ZERO stars!!
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August 2023 by David Salyers
The CVS Pharmacy in Gainesville on John Morrow Parkway is awful. Waited in the drive thru for over an hour only to be told to go inside because that could not get to me. Close the drive thru if you can’t work it. Awful, awful, awful!!!