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April 2024 by Laurie Scales
I am looking for a new pharmacy and was at this location yesterday. I was treated so rudely at the window I just told her I'd call when I got home. I called and was treated rudely again. I don't even care if it would save me money, I will never do business with this pharmacy!
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January 2024 by Michael Sims
This has to be the worst pharmacy period. My wife had surgery and I was told her pain prescription would be ready by 3:30. It’s now 4:45 and they are still working on filling. This is not the first time they have not met a commitment. I will be transferring all meds to new place immediately. Would not recommend to anyone.
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December 2023 by Ashley Waters
They filled the wrong milligram of my medicine, and Peyton left me on the phone until the system timed out and turned off due to closing time. He kept sending me to a blank line. Instead of actually asking for my prescription number or anything he just yelled at me over the phone to call my Dr. I've never had a problem with this pharmacy when it comes to customer service, however this is the second time they have messed up my prescription at this location. Everyone else is extremely nice and helpful, even when mistakes are made.
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September 2023 by TheHonest C.
(The only reason this store gets 2 stars is because they have a clothing department)I'd like to highlight a concern I have about the Kroger location I visit. It's in a busy area, and there appears to be a staffing issue when it comes to bagging groceries. On multiple occasions, while the cashier was diligently scanning my items, I noticed there was no one available to assist with bagging. To make matters worse, during a separate visit, a staff member opted to chat with my child instead of helping with the bags. This left me puzzled and somewhat frustrated. As I'm not an employee here and employee should never idly sit by and watch me do their job. I want to emphasize that given the store's busy location, it's essential that there are enough staff members available to handle these tasks. The current situation doesn't seem to align with the store's standards, and for a location that is in up and coming area, with all the new construction around. They need to get it together because when the Publix is built across the street you will lose half of your business. I would definitely rather pay more at Publix.Than be in a nice area but feel like I'm shopping at a Walmart in the middle of no where.
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June 2023 by Sherry Lomax
Wait times terrible and very rude customer service you should never have to wait as long as you do for meds ?
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March 2023 by Elizabeth Reese
Called twice and medicine still jot ready then drove over to the pharmacy and then the closed. Were there but wouldn’t give me my medications. Will never used them again!!!!! Freaking unbelievable!!!!!! And ridiculous…….
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December 2022 by Kristie Lucius
I've been waiting for over 2 hours for pain medication for my child that had surgery after I was told one hour would be the maximum waiting time.
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December 2022 by Jeff Grow
Very helpful with my prescription that was called in from out of state while on vacation.
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November 2022 by Rebekah Williams
These guys stay busy but always seem happy to answer any questions and make getting vaccines a breeze.
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October 2022 by Wistful Wanderer
Understaffed, but extremely caring. Great people. Unbeatable prices on medications in this area. Many coupons, discounts, programs, etc. accepted (including GoodRX, Single Care, Blink, Kroger RX Savings Plan, most insurance plans, etc.).
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September 2022 by Bethany Scroggs
Can’t get a prescription filled in less than 2-3 hours no matter when you or where the prescription is coming from. Never had this issue with any Publix pharmacy.They advised the prescription would absolutely be ready by 11…11:30 and we are still waiting on it. Called to speak with the manager and no one can seem to locate the manager. This is so disorganized and honestly a sorry establishment all the way around.
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September 2022 by Rick Waters
The most miserable place to get your prescriptions. Maddening long wait times and terrible communication. Do yourself a favor and go anywhere else.
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August 2022 by David Jackson
I've been 3 separate times where they have changed their hours and end up have to drive back again... Also they just stopped accepting GoodRx and my $13 scrip went to $180.Transfered to the Publix Pharmacy in Gainesville.
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April 2022 by Sam Holmes
Horrendously long wait times. Doesn't matter if you go to the drive thru or go inside to stand in line. Expect to have to wait for extended amounts of time, 45 minutes minimum. I've had several occasions where I filled my order online, got a text that the meds were ready to be picked up, and then when I went to get them, the order was not ready. The staff is nice, but they definitely need more people.
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March 2022 by Cayse Power
I was the Produce Manager at this store from mid 2021 to March 2022. Grateful to be gone. No support from management or district whatsoever. Always confrontational, never helpful. I’ve had to calm down my back up from crying multiple times because whenever she thinks she doing something right, I’m someone’s mind she didn’t do it perfect so they tear her down and argue with her. I understand people aren’t knocking down the doors to work here, but if your department is understaffed by 50% what it should be, then the expectations shouldn’t be what it was if fully staffed. We work hard to get there anyway, but to be chastised, ridiculed and confronted every day, with no sense of accomplishment? Nah, miss me with that.
