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April 2023 by Pat Ross
Salesman Steven Greeted us when we walked in ask how can he help us, Steven showed us what we ask for , then more different beds , vibrating head raise ,your feet , massager, soft , firm .& different bed base, what’s on sale what would be good for what we wanted , Awesome,Steven took time he explain everything we are Happy with what he showed us bed, frame accessories great Deals
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April 2023 by Josh McGee
Marlon was great! He was very knowledgable, patient, attentive and really helped me make an informed decision. I was apprehensive about the purchases but was very comfortable and felt no pressure. I left happy and excited about recieving the new products...will certainly reccomend to others.
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April 2023 by Marvin Garcia
Came in 3 days before I was going to buy a mattress. After that went in and out in like 10 to 15 min. Purchased a mattress I wanted quickly. No problem and no issues.Good people too.
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March 2023 by E Armour
Mattress firm had just the right mattress at the right price for me. Elijah was knowledgeable and very helpful. Great customer service!
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January 2023 by Monica Hill
My experience was very pleasant. Elijah is very respectful, polite, and knowledgeable about the products sold here. You can tell that he loves his job and doesn't mind helping you find the right products you need. The world needs more people like him!!!
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January 2023 by Sherry Koffler
Landon was wonderful, very professional but so personable. I hope we're as happy with our purchase! Thanks also to elijah who i met the last time in a few days ago. He actually sold me on the mattress.
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January 2023 by Baritone Bowling
Elijah, salesperson, was very professional, courteous and knowledgeable. I had a good customer service experience
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January 2023 by Robyn Addison
I came in looking for mattresses for my teen son. I wanted to be educated on the difference of box springs and foundations. Ezekiel was very informative, polite showed me many choices and offered me a water bottle.. I wont be shopping elsewhere. The service was great. I bought two really comfortable bed pillows for Christmas, and will bring my son back to choose preferences on bed mattress and his pillow. This is my 2nd great experience. (6 years ago bought a matress)
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January 2023 by Linda Nowland
Was in need of a mattress and box spring rather quickly and mattress firm delivered. I was able to order online. Spoke with the representative on the phone who is very polite, professional and courteous and within 24 hours. I had my new bed delivered and installed. I will use mattress. Firm is my go to in the future for all mattress boxspring needs.
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December 2022 by Crycontr 4
Marlon is who assisted us in our purchase and was absolutely wonderful! He helped us purchase a California King Matress and gave us the most amazing deal! He was very friendly, with a great attitude! We enjoyed working with him and plan to go back if ever needed !
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November 2022 by Mary Lena
SHOP SMARTER!!First of all, the mattresses in the store I come to find out have been there for 3 or more years so you’re trying out a mattress that’s already broken in and softer.I waited and waited and heard every excuse down to they had to “order the material to make the mattress” on to why I haven’t received my bed yet. When receiving the mattress the manufacturers date was 3 months prior so what took so long??Secondly, the adjustable base by the second week in the middle was sagging to the point I couldn’t sleep comfortably. I’m miserable!!!I’m willing to bite the bullet and just accept the 20% loss that I was told I’d lose and return it so I call to place the return and I come..,TO FIND OUT. YOU CAN’T RETURN THE BASE. AND THEY DON’T TELL YOU THAT AT ALL WHEN YOU BUY. IT. SO.. I’M FURIOUS!! I WOULD TAKE MY BUSINESS ELSEWHEREEVEN IF I WAS DISABLED AND NEEDED A BED. ROOMS TO GO HAS BETTER QUALITY!! SHOP SMARTER!!
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September 2022 by Chris Carpenter
Went here yesterday with my gf and we were pleasantly surprised with the professionalism and knowledge that Elijah has! He wasn’t pushy, and helped us decide on which sheets were best for us!
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July 2022 by Cindy Dyar
Just bought our 2nd Temperpedic mattress from Mattress Firm and had a great experience. Eric was very helpful and knowledgeable. He asked us many questions to direct us to the perfect mattress and was concerned about my health issues.Ultimately the decision was mine, but I’m glad he advised us with the pros and cons regarding cooling, firmness and all the features on every style.Now is the hard part- having to wait for the delivery.Thank you Eric!
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June 2022 by GeminiLaw
I have to say the best part of my visit to mattress firm was the employee Elijah he knew his products and answered any questions I had and eased my mind on making a purchase and got me a great price on a queen sized bed.
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April 2022 by Mary Sue Sumner
It has been a long time since we need to buy mattresses. Landon was very helpful and explain the different ones available.