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October 2023 by Char W
I had such a pleasant experience at this place. The customer service was excellent. We were greeted right outside the front door. The rental setup didn't take long at all and all of our questions were answered. It was nice to get a ride on the golf cart instead of walking all the way in the back where the trucks were. Not only was everyone courteous but they were genuine about their customer service. I'll gladly rent a truck from here again. Best experience I've had with getting a rental truck and I'd highly recommend them to anyone else.
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September 2023 by Alice Esperanza
I've always had a pleasant experience renting trucks from here. Easy pick up and drop off with prices lower than uhaul! My only complaint is I wish there was a way to pick up a truck after hours. Other than that, the staff are chill and straightforward, trucks run well, and the prices are competitive!
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June 2023 by Favor Janae
I rented a truck from them yesterday. The trucked leaked when it rained and damaged my tv and mattress. When I called I was told they ran a hose over the trailer and it didn’t leak. I don’t think it’s fair to take my card info and have a hold on my card when I have damaged property. Getting in touch with corporate now for answers. The employees were friendly but I definitely would NOT Recommend, unless you don’t mind water damage.
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September 2022 by Ben R.
Closed on Saturday and Sunday
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April 2022 by PrayzQueen
I'm still "shook" over how AMAZING my truck rental experience was with them today! Justin had me at, "Let's see if this is the best price based on what you're trying to do"! ? Once he actually found a better price, i bout passed out when he shared it with me and gave it to me! WHERE THEY DO THAT AT NOWADAYS?!?!? They gave the type of customer service that made you feel like you had just stumbled into a Ted Danson's Cheers kinda place! I actually wasn't ready for it to end, even though my business with them was done. I left wishing I had known they were also a storage facility BEFORE renting a storage unit from someplace else..... #IllBeBack! ?
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April 2022 by Sapper Spy
Closed on Saturday and Sunday
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February 2022 by Vonesha Simon
Was given a faulty truck. The truck had the check engine light on at pick up and the associate assured me that it was just because the truck was recently serviced and the light wasn’t reset. I am traveling from Georgia to Texas and have been stuck in Mississippi for 2 going on 3 days. When I called to bring this up to this office, the associate on the phone told me to “calm down” and that “breakdowns are just the nature of vehicles”. I have also been getting the runaround from roadside assistance and customer service. I would strongly recommend against renting form this location or Budget in general. They clearly don’t take care of their vehicles and don’t care about you as soon as you leave the lot. Save yourself the headache and money and stick with U-Haul.
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March 2020 by Pamela Ward
Very friendly customer service. Truck was clean, and had everything working. Will use them again in the next few days. Budget is the way to go, when money and time is limited.
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August 2019 by Dennis Gordon
The initial experience was great but I was given the worst truck on the lot. Maybe it was just me. Grateful it was only for local use. The truck got the job done and for that I am pleased.
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June 2018 by Sa Patterson
@BudgetTruckNews @BudgetTrucks @BudgetTruck Rented truck online drove 2 hours to budget. No allowed to pick up our truck!! Why!? #racism? At the 475 Lewiston rd in Grovetown Georgia #horriblecustomerservice #liars
