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November 2023 by No Need
Been receiving therapy from Josh here for a couple weeks and I have improved and appreciate the effort being put forth by Josh. He's quite professional and knowledgeable. Only thing I would have to say is that the place gets very busy so the schedule gets filled up quick. Other than that, good facility to visit if you need rehab.
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September 2023 by Erma Mulkey
My first visit was amazing.. everyone was very kind and considerate. My pt , Joshua was very professional and knowledgeable. .. explained everything to me which made me feel better about my upcoming visits. Great experience ?
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August 2023 by Maggie_ C.
For the past 3 years I have been dealing with lower back and leg pain. I was diagnosed with sciatic. I tried chiropractic sessions and physical therapy. I was trying to be active walking every day and doing stretches. It was getting worse. Doctor referred me again to physical therapy,I chose Pysio on Barrett parkway.Since the assessment Laura Beth was very knowledgeable. She noticed right Away that something was wrong with my hip. He recommended hip X-rays. I asked my PCP for the X-rays.Doctor called me urgently after she read the report. I have osteoarthritis in my left hip and it is almost bone to bone.Finally I have the correct diagnosis,I was referred to have a MRI and orthopedic appointment, now I’m in the right track.Thank you Laura Beth, for your care and knowledge. You are a gem.
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July 2023 by Jace Weeks
Ashley has been amazing helping me rehab after being struck by a truck. I was in bad shape, but almost 3 months of therapy with Ashley's guidance has me getting back to my old self. I've never dealt with an injury like this and it can be just as tough mentally as physically. Ashley could sense that and did an amazing job of keeping me positive and moving forward. Joey, her manager, is also doing great work. They make a great team. Mary, she is doing it all too, wearing many hats and she even made me feel great about going to every visit. There are times when they have a rush , numerous people are getting checked in all at once. Mary can only handle one person at a time, and does a great job getting through their busy times. To the person below with unreasonable expectations, I suggest leaving your card on file, so check in is nothing more than waiving to Mary as I walk in the door. Mary, you have zero to apologize for, some people are never going to be happy.Hate seeing you go AshleyHopefully they realize how valuable you are and make a big $$$ offer!!!
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July 2023 by El
If it wasn’t for Ashley, the OT student, then I would never go back strictly because of Mary, the lady at the front desk. Ashley gets 5 stars! She’s great! Mary gets 0 stars! She needs another job! Customer service is not her specialty! After waiting several minutes for Mary to finish her personal conversation and acknowledge that I walked in, she didn’t greet me. She simply said, “Let’s get you checked in.” She never verified my name or any identifying information. She then proceeded to be rude, loud, and wrong! She said “Your prescription expires on 7/8. Therefore, we can’t schedule any visits beyond today and any visits that you have scheduled will have to be paused.” She then asked me if I had the doctor to extend my prescription. When I stated that I did not because I was not aware of the expiration date, she said “Well, it’s your job to read. The patients are expected to read. You are responsible for knowing what your policy covers. You are supposed to read through your policy. As a courtesy, I look up things for you and tell you, but it is your job to read.” I informed her that my policy states how many visits it covers, but it doesn’t have an expiration date for an order from the doctor. She said, “Well, it’s your job to read. Again, I give you information as a courtesy. You’re supposed to read through your policy.” She began to pretend to thumb through a stack of papers as if she’s demonstrating how I should read through my policy. After informing her that I was at the orthopedist today, she looked in the computer and saw that the order was actually extended. However, she continued on about what she does as a courtesy and my job as a patient. I asked her several times not to talk to me like I’m three years old. The OT student and my teenage daughter witnessed her continuously talking to me like I was uneducated and didn’t earn the two Bachelors, one Masters, and Doctoral degrees that I posses. I write initial therapy orders and approve to extend them for patients after the report has been faxed to me with the therapist’s recommendations. I know that it’s not the patients responsibility to extend their own orders. That made the interaction even more irritating. I’m sure that I’m not the only one that has had this issue with Mary. She was too comfortable belittling me and telling me over and over again that she does her job of insurance verification and communicating benefits to the patients as a courtesy. She explained that to me over the phone when I made my first appointment, during my first visit to the facility, and at my recent appointment. I’m not sure what all she is paid to do, but I’m sure that talking to me the way that she did is not in her job description. I’m ONLY going back because of Ashley!
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July 2023 by Gayle Arberg
Mrs. Perelman provides complete attention to my concerns and has correctly diagnosed my musculoskeletal issues.
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June 2023 by Calnela Barnes
Joseph is caring, extremely knowledgeable and attentive. I simply adore his professional matter and also to help me understand why I was experiencing the excruciating pain in my shoulders. It was my very first visit and I am So glad I chose the Kennesaw location!
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May 2023 by Pauline Jones
Joseph Shaw is extremely knowledgeable and client orientedMy arm has really improved under his care
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April 2023 by Melissa Bedingfield
Joey us very attentive to your needs all the while explaining what he is asking you to do to help to heal the area he is working on.
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December 2022 by Brad Layne
Josh is very through and helpful. He is dedicated to giving the correct treatments for one’s injuries.
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November 2022 by A Brumme
All staff from Mary at the front desk to Josh, my therapist were great. My issues were resolved after a few months with very helpful follow up exercises. Josh got to the root of my issues. Also, Laura Beth and other team members very very friendly. Overall vibe was fun and caring.
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October 2022 by Michael Shorter
Josh was absolutely amazing. Kind, caring, compassionate and extremely knowledgeable. I highly recommend!
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October 2022 by Renata Fleury
Wonderful staff! They are all very kind and make sure you are comfortable throughout the entire experience. They'll give you exercises to practice on your own time if you can't attend any more appointments and Josh is great at analyzing your injuries and creating specific exercises that will help each individual person. I would come back if another injury occured
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October 2022 by Jose L Cruz
It was great, personnel make feel like I was with family ( MrJosh) and receptionist! Well everyone in the office!
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September 2022 by Shannon B.
OT is not just for those over 30. Our 16 year old required much need analysis and direction on recovering from a sports injury. We were blessed by meeting and then receiving the expertise of Joey. Not only did he do his job, with enthusiasm, promptness and dedication, he has continued to help our 16 year old find their way back to the game they love and to to the physical condition required to excel. I Do wish the office staff would take a lesson on the power of a welcoming smile and follow up on issues involving co-pay. You may not have the answer but you most likely have the peoples contact I formation who do. Overall this is a place where they care and serve you wholeheartedly.
