"This is the black, uncleaned salad I received from an online pick up order. When I arrived they didn't seem to even acknowledge I had ordered anything until I showed them the confirmation on my phone. Didn't say, "Sorry for that, etc" Just walked away without saying anything. Got home and opened this disgusting salad. Called them back and there was no attempt to make it right, just a "oh, um sorry?". Serving food in this state gets people sick, did they care? Nope. No offer of a refund, no escalation to a manager, just a "Sorry out of luck". There are a lot of good places in the area that actively want your business. This isn't one of them if they would serve you food like this. Did they care? Not one apology, no attempt to make it right, nothing."
"My fiance and I always have a wonderful experience. The food is superb and the staff is friendly and actually take time to know you. The presentation of everything is perfect and I absolutely love the french cafe atmosphere. I have never been disappointed at the Roswell location. It really is always a pleasure. Keep up the great work guys! :)"
"I keep getting disappointed here. All I ever want is the Chicken Cordon Blue Pasta. I ask for no peas and no peppers due to allergy to one. When I got my order there was tomatoes on it. Nowhere in the description of the dish I picked does it say that it has tomatoes. This is not the first time this has happened. I hate picking out something that I did not order or ask for from my food. There is only three pastas on the menu. How could you mix that up?"
"I've been to other locations that were fantastic, and I don't know if today was just a bad day, but their service was slow, they forgot my food (ordered a quiche, but since they were still in the oven, they said they'd bring it out to me...30 min later I asked and turns out they forgot), and the restaurant was dirty. There was food and other trash left on tables and all over the floor! (I accidentally stepped on a bit of tomato) definitely not going back to this location, but don't let this location spoil the chain for you! La Madeleine's Dunwoody location is phenomenal!"
"Love the ambiance and French food.
It can be busy, but we visit during off hours for a pleasant experience."