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November 2023 by Keegan Donegan
It was a great experience! I went in cause my phone was bein weird and I couldn’t open it to use. The young lady was able to fix it for me before I even knew she had looked at it. And she told me what to do if it happens again. Very nice folks!!
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August 2023 by Aiysha Heard
I would just like to thank and appreciate Rashad Taylor. (Employee) he greeted me at the soon as I entered the store. He was pleasant and knowledgeable about the phone and services. Very friendly and patient. Great job!
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June 2023 by Mike Bennett
This store helped with a new phone exchange/ return that I couldn’t get done online! JoAlyse was an amazing store representative that spent an hr with me and on the phone with multiple Verizon reps to get it straightened out. She was a huge help and definitely 5 Star worthy!So appreciative! #GreatService
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June 2023 by Carmen Hinton
I went to local Verizon to get help with completing a transfer of service. I was assisted by Edward Jones who was professional and helpful. He was able to assist me with getting my phone back on line. He was professional and courteous. He also provided me with information regarding discounts and benefits as a Verizon customer. Time well spent!
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June 2023 by Edward Paulin
Didn't realize how easy it would be to trade in my phone. Was getting emails about an upgrade and free phone, I initially thought, "what's the catch", so I stopped in this location on Holcolmb Bridge. I was immediately greeted by a sales associate named Matthew. He walked me through my options and was very knowledgeable about all the phones in stock. I felt very comfortable that I was dealing with someone trustworthy and was eager to get me exactly what I needed. If you head over to this Verizon, look for Matthew, he'll take good good care of you.
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June 2023 by Kyle Walsh
Xavier help me with with making phone calls to my father. he's very knowledgeable and iPhones and Android. if you're buying a new phone I highly recommend asking for him at this location. Thank Xavier you solved a 2 year long problem.
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May 2023 by Paula Solomon
I am a very senior customer. I find that Josue, at the Holcomb Bridge location, has great ability to patiently work with me in solving any problems I may have with my new cellphone. I really appreciate that he can multi-task, spending time on the phone with customer care while helping other customers at the same time. This is not easy but he does it smoothly!!! This is real customer service, as it should be!
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April 2023 by Rob Stewart
Poor disclosure of their extra. fee for devises. Not the $35 that Verizon charges but the extra $40 the store charges. I was told the upfront we paid was only taxes, but the $40 was added there. Their printer was out of ink that day, so we got no receipt. Cost me $120 on 3 devices. One device came a week later, and I refused to pay the extra money.Update after 3 months of inaction on Cellular Sales part. They have refused to refund the fraudulent fees for their services (opening the box) and told us to live with it. I think the no toner to print receipt, is just their SOP. PitifulStay away from this outfit, they have several Verizon franchises in the Atlanta area and supposedly the biggest in the country, that might be a lie, can't tell with this bunch.
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March 2023 by Valentina Valdes Florez
Please choose another location, sadly Igor Shalayen is only after your money, after getting his service I ended up paying $140 in ONLY fees that were never explained and I called Verizon and their excuse was, that everything done at the store is not their responsibility. Igor does not explain and even told me to come back the next day to continue changes because it was 7 pm and the store closes at 8 pm. Very BAD service.
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March 2023 by Loretta Burns
I came into the Roswell store today for help with my phone. Scott greeted me at the door and assisted me with my phone needs. I prefer this store over others near by - Go see Scott!
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March 2023 by Sarah Tendler
Go see Scott at this location!! He was awesome - very knowledgeable, friendly, and helped us upgrade my husband’s phone quickly and easily. He’s our go-to guy now!
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February 2023 by Ilene F.
Scott Phillips was very friendly and helpful. I was struggling with my email set up. He was professional, patient and kind. Great store.
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December 2022 by Say-ODD G
I highly recommend visiting this location off Holcomb Bridge. Kimberly was our representative and from the moment of stepping in, we felt welcomed.Had a challenging phone carrier and Kimberly had successfully transferred my phone number and set up a 2nd line. Very patient, professional & efficient. Will be continuing my business at this location. Thank you again Kim.
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December 2022 by Sheri Simon
Shannon at Cellular Sales Holcomb Bridge is fantastic to work with! She is patient, works on behalf of the customer to find best deals, and is simply magical in her level of customer service.
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November 2022 by Brett Turner
Our representative Elliot Stewart at the Roswell, Holcomb Bridge location was awesome. He was very knowledgeable and took the extra steps to make sure our upgrade experience went as smoothly as possible. I highly recommend this location for any of your Verizon cellular needs.
