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October 2023 by Kelsi H
Bloomingdale’s is always a beautiful place to walk through and shop. Shout out to the two wonderful women who helped me pick out a new fragrance. You made the experience so enjoyable.
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September 2023 by Chuyun Zhang
The manager for sunglasses is actually AMAZING! He is so helpful, professional ,patient and kind! He’s probably the best salesman I’ve ever met!
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September 2023 by Pantha Wrobel
Didn't buy anything here, but they have the best air conditioning in the mall ?
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August 2023 by Barry Gizzard
I had an exceptional shopping experience at Bloomingdale's Alo Moand thanks to JC and Jake in the sunglassed department. Their product knowledge was truly outstanding, and their enthusiasm was unmatched. They both demonstrated remarkable patience and service skills while assisting my wife, leading to the successful sale of 2 pairs of Chanel sunglasses. Their dedication to excellent customer service made our visit truly memorable. We'll definitely be returning for future shopping needs!
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August 2023 by L Roy
Purchased a Tumi check in luggage bag today and the service I got from the young lady was second to none. She went over and above my expectations of customer service and for that I thank her. I wish her all the best with her future and I am also very impressed with Bloomingdales and other staff members I spoke to. They obviously have a great hr team.
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June 2023 by Julia White
Ponciono was so helpful and professional. He demonstrated the best customer service I’ve received at Ala Moana. He went above and beyond to listen to me and helped resolve the issue. Very impressed by his professionalism and kindness.
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May 2023 by b smith
Worst store on island bought a pair of Maui Jim sunglasses from their third party sunglass hut in store. They have a defect in the frame, but they won't do anything about it since it's past 90 days. Will never shop here again. I just had to throw out my sunglasses that I paid $190 for.
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May 2023 by Todd N.
I rarely go to Bloomingdale's, but when I went to the jewelry department to inquire whether the store carried David Yurman jewelry, the salesperson was so busy doing something on her cell phone that it took a few seconds before she even noticed me. And even after she noticed me, it took a few more seconds for her to break away from her phone to help me. I also saw another salesperson nearby also preoccupied on his cell phone. To me, this is very poor customer service. Salespeople should not allowed to be on their personal cell phones while working as that becomes the focus over customers. I don't plan to return to Bloomingdales to shop.
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April 2023 by Josh J.
Well let's start here. Today I was with my wife going to buy some cologne. A sales man name Steven F. talked to meAbout cologne with Creed which is one of my favs I've told him I have three bottles already. Then my eyes where set on the Bond #9 and it smelled amazing. Steven decided to tell me " you know it's $600 dollars right". To me I took offense to the comment very unprofessional to be saying that to someone. For me I'll spend what ever on cologne. But to say that and think I can't buying is disrespectful and unprofessional if I may say. While he could of gotten a sale I ended up going to Neiman Marcus and got that and another cologne. Luckily there wasn't an actual manager working beside a sale manager. I'm just very disappointed
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April 2023 by Hoai T.
This is my favorite store. I used to shop here a lot when they still carry Burberry brand. I can always find good deals here
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March 2023 by V
I came in to browse the handbags and there were maybe 2 other customers total. I only saw 1 sales person and he awkwardly followed me around but didn't say anything.
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March 2023 by Ian Kurihara
Sad and run down. The place is empty and things are fallling apart. Door squeaks, floors are worn and dirty
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March 2023 by Lentina V.
I went to the mall on a hunt for a reasonably sturdy basic peacoat style wool coat knowing the odds are low coz the season is over. Went first to Zara, Gap, Uniqlo, and Nordstrom with no luck (but there were a lot of puffy jackets which I don't like). Lots of beautiful clothes that I got distracted! But service was sorely lacking!!! The only staff who acknowledged me and offered assistance was Erwin, who was patient, kind, and non-judgmental as he suggested items to me. When I mentioned I might be interested in a leather jacket as an alternative he pointed me to All Saints so I made my way over there. There were three salespeople standing in between Sandro and All Saints chatting away. I know they noticed me but they ignored me as I walked around the racks of clothes looking for sizes and colors (all black! only one cream jacket on the wall) After maybe five minutes of circling I decided to look up styles and colors on my phone. While I was sitting in one of the chairs, I heard someone call out to me. Turns out Erwin's been looking for options for me! (And I made my dissatisfaction of being ignored known to him! Lol) Ultimately I didn't find anything that I like and within my budget. If not for Erwin I'd have given one star.
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February 2023 by Marlon Licup
Best mango dessert in town! If you love mangos this is the spot!!
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December 2022 by HosFar FarHos
Beautiful store with very few customers, signage at the elevators are misplace away from the elevators so it can easily be missed. Very few products on sale as well, missing the sales rack in women shoes, I was disappointed to see just a couple items " one " only pairs on display, not much specials offered. Overall not interesting to browse any further.