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December 2022 by Mari T.
Came here for Angel Tree/donation gifts for church and got everything that was on people's wish lists! Great deals and friendly service, good parking lot very close to the entrance, and very clean and neat inside. Came on 2 occasions and both times found exactly what I needed. Great spot!
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November 2022 by T. J. Hayden
Spent longer in line than it took me to shop. They only had one person working the cash register. 4 people in front of me, didn't want to check behind me.
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November 2022 by Very Upset C.
Please avoid shopping at this store whenever is possible. There's this rude lady named Elvira at the cashier , most of the time she's stationed or assigned at the return/exchange section. I have couple incidents when I did returns. She was very rude I'm not sure if she does not like to go through the process of ringing up returns ? Or just she just hates me, she doesn't deserve to be doing customer service. She's absolutely not fit to work as a customer service. For the second time, she bypass me and help a customer in line making a purchase instead. I have talked to a manager the first time, but seems like nothing have change on her terrible attitude, and sadly it gotten even worst tonight. Again, I have complained about this incident to the Area Manager named Susan, I just hope a resolution will be made , it is not helping the business, she is ruining your name. I hope this serves a lesson to better hire workers that are more deserving to this job. I am upset because she's extremely rude without apologizing, maybe it's time for her to retire ? I will be very unhappy to shop there the next time if I see her face. With that attitude of hers, I am certain everyone probably has problem working with her.
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October 2022 by Wayne Chambrella
The Manager not running store properly. Entered and she was a team meeting at the entrance of the store for all customers to overhear. Then out the 10 emplyees at the meeting once it braks up only one employee is at the "return register" meaning anybody in line for purchases gets bumped no matter how long you were waiting? Manager sees a long line then opens another register. I ask the manager if it makes sense that people who waiting get bumped for returns, she just shrugs her shoulders and says "thats how corporate wants it". I go tell my wife the story and she explaines the store policy without being there or working there but manager could not. Thats pretty sad if you ask me.
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October 2022 by K H
1 cashier available although more than 10 customers are waiting for paying.Nightmare.
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October 2022 by Wayne C.
walked in to buy sonething and manager was having a meeting in the front of the store with all the employees...never saw that before. Go to check out only register open is the "return register" not the sale register with customers standing in line but the "return register" so after waiting in line for awhile, manger finally decides to open up another register. Im next but wait someone shows up to return sonething so the cashier takes her first. When I finally get to the register the one the manager is tending i ask her if it makes sense that returns go before purchase customers she has nothing costruttive to say except thats how corporale wants it. Blind leading the blind at that store.
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September 2022 by T T.
MOST workers here are helpful and kind, but there is ONE lady who is dismissive, rude, and unprofessional. (She's an older, short lady)After I finished paying at the register, I happened to notice damage on one of the items and showed it to her. The lady, in a patronizing voice, replied, "So what, you want refund!?" and told me to take away the items and go. Wow.It's unfortunate because I love Ross (who doesn't?) but with customer service like that, it can't help but piss you off.
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August 2022 by Mark Pearson
Even Ross in Hawaii has decent prices. Can't believe I found vitamins, toothpaste, and cookies there at good price
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July 2022 by Carole Vierra
Love going there finding great things for the right price.the workers are nice and they always say hello. Good job
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June 2022 by Bka Iz (BKA Iz)
Requires mask for entry even though the mask mandate was ended. If you're planning on shopping here make sure you bring one, or just take your business to a store that isn't stupid.
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June 2022 by Elena Poluboyarinova
Good home market ?
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May 2022 by A. M. Rodby
They have quite a few good selections for people, but NOT A WHOLE LOT ON CAT PRODUCTS SUCH AS HARNESS FOR CATS OF ALL AGES, AND ALSO NOT ENOUGH FANCY HATS, BUT MOSTLY ALOT OF BASEBALL HATS WHICH I DIDN'T CARE FOR !!!.
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May 2022 by Faye Araki
The check out associate and fitting room associate were very pleasant. The other floor associates should not be working on a Sunday.
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April 2022 by Mg 0
Helpful and kind staff. Store is perfectly tidy and lines are short, if any, on weekday mornings. Great place to find stylish home décor (curtains, shelving units, chairs, bath rugs, etc) & accessories, along with clothing, of course. Good prices for Hawaii.
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April 2022 by Kauahi Perez
Tons of rompers, not enough dresses. It's always frustrating when I go to Ross. Always "hit or miss" for me. But, still a good place to shop for clothes and housewares.
