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October 2023 by Robert B.
My most sincere Mahalo's to this excellent team.., who worked me into their impossible schedule.. to accommodate my impossible schedule. My back glass on my brand new Suburu busted out like a piñata on Friday. I was able to supply them the glass and they had my car in the shop & being worked on at 8:30am sharp on Saturday morning. The very next day. All I can say is my worst nightmare was realized by Saturday evening here in Kahakuloa when it started to pour down rain. Had Ace not repaired my car when they did... I'm sure I would have had water damage to the inside of my new car. You guys are Angels.. who answered my prayers and had me back on the road .. and interior dryer than the Mojave desert. I can't possibly thank you enough, but what I can do is tell everyone that if you have broken glass on your car, this is the place you should be taking it. it was obvious as I left that they cared about me & my car. MAHALO NUI LOA ACE AUTO GLASS!!!Your Customer Service is #1Just ask me!!
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June 2023 by Erik _
Scammers, charge prices so high for basic services that insurance doesn't cover. Better to replace windshield yourself.
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June 2023 by Google user
Scammers, charge prices so high for basic services that insurance doesn't cover. Better to replace windshield yourself.
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March 2023 by Henry H.
My work van was broken into and I needed to replace a side window. It seems like these guys are the ONLY ones left that can replace auto windows. The entire process was NOT smooth. They told me to text a different number the details for the window, they quoted me, I agreed, they were to tell me when it arrives in 2-3 weeks. After week 4 I call them and ask if it arrived, it already had. Had to schedule a time to come in a week later. All in all it took about 6 weeks to get my window fixed for my work van. New window works well. Beggars can't be choosers during these hard economic times
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March 2023 by Johna S.
Horrible quality. Did not take pride in their work! They were to reseal my rear window and it was literally caulked like you would caulk a bathroom sink or toilet. Sent it back to have it cleaned up and resealed properly and it was not cleaned up well and you could see the scrapings on my vehicle of where they had to scrape the caulking off.
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February 2023 by Patri McLaughlin
I got a windshield replaced on an FJ cruiser. They charged me $850 for a windshield and when I pickled up the car it was leaking super bad. They fixed the seal but I had to wait 3 hours and missed work.Service: Auto windshield replacement
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November 2022 by Fatima
Nice customer service. Even without an appointment they seen me right away.
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November 2022 by Abco Air Maui - Invoice
They did a fine job replacing myTruck windshield.Thanks Ace Auto glass.
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September 2022 by Brandon K.
Took my truck to the shop and within 4 hours of my scheduled appointment to fix my broken window, it was done. Took about two days from ordering the window to it being delivered. Once it was delivered, scheduled apt to the earliest time available which was two days later. Would've been a 5 star if communication was better. Told me they were going to call me back to follow up with the window needing to be replaced and I've waited two days (while calling each day to ask what's going on). So just to give a general idea of how long I was driving around with a shattered window before it got fixed, about a week which isn't too bad considering this is one of the only businesses on island that fixes windows.
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September 2022 by Nieve R.
They may require a little more work to schedule an appointment but it is because they are great at what that do at a really great price. Thanks to Pua for helping me. Would recommend to anyone!!!
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September 2022 by Marilyn Cajudoy-Domingo
I got there first thing in the morning, with about 10-15 people right behind me. The staff was very polite & so helpful. And also very professional. I felt they went above & beyond getting my windows replaced efficiently.Thank you to the staff at Ace Auto Glass! I would definitely recommend you guys.Service: Auto rear window replacement
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August 2022 by Country M.
Thank you Ace Auto Glass for the excellent service... 5 stars for sure! After going round & round with my insurance co & being overly stressed out, Ace came through to help me out. I cannot say enough how appreciative I am to the staff for understanding my frustrations & accommodating me to get the job done. A family business with awesome staff who are willing to work with you. Turn around time was great & I'm super satisfied. Shop local & support local businesses! Jayna & Psalm :)
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July 2022 by Aaron S
Polite, professional, and easy on your budget, Ace Auto Glass Maui are the best around. I came in later in the day due to work and they made the process of replacing my back window easy and breezy. Highly recommend these guys.
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July 2022 by Tricia Morris
The work performed on our a Tesla was excellent. Because there were electronics in the windshield, it was a more difficult job than most.The staff was very helpful and made me feel comfortable. They kept to the schedule. I’m very happy.Services: Installation
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July 2022 by Gu F.
Pia and her team are just fabulous. Not only you'll get the best price but also the best treatment. Service was done just like we agreed and discussed upon, including pricing and waiting time. Highly recommend.
