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December 2023 by Ann P.
I was told on the phone that there were 4 boxes of a small christmas tree holder. I called 3 days in a row, and they said they have it but I have to wait until the boxes in inventory are opened and put on the shelf. It matched the item number I gave off the website. I came in today, Tuesday and was told that there were none to begin with. Spoke with owner there, Mr. Marrs and he said that the item was never ordered. Not professional, not apologetic for the inconvenience caused me.
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November 2023 by Brandon Segal
Massively overpriced for the same products that you can get literally 30% cheaper at Lowes or Home Depot 5 minutes down the road. They wont even price match their own online prices for other Ace locations in Maui.
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October 2023 by Charity Maui
Called here to see if they make copies of vehicle keys without the key but all other vital information to which they do not.
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August 2023 by Marc Nishimoto
Very good selection of parts. The people are friendly and helpful. Great location in Wailuku for easy access.
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August 2023 by Julie “Jules” Vida
Awesome love the worker always has wat I need
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August 2023 by TTM Incorporated
It a medium sized ACE hardware with typical items you would find. Easy parking and good location.
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June 2023 by Ethan Cabatingan
Has all your Hardware needs in a convenient location. The Manager Christopher and other staff members were helpful and professional.
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May 2023 by brandon rush
Went in for a few nuts and bolts for a mower fix and Chris(I think) stepped up in a huge way. He was patient(due to my ignorance in anything hardware) but more importantly he actually offered to take time from his busy day to take a look at the project my neighbor and I were getting into. He lended a helping hand, his knowledge and the tools and did the job in the parking lot with us.. Forever grateful to witness the true pono and aloha spirit, many mahalos to Chris and his staff! ???
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May 2023 by JAMES Q.
About the nicest people in the world work here. Super helpful. Whenever I need assistance they're always there to help. Knowledgeable. Way better than big box stores for customer service and honestly a pretty great selection. Lots of sales too. We are so lucky to have them in West Maui. Thank you to all the workers at Ace Lahaina!
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March 2023 by Leeann Manini
Customer service in the key department was a blessing of heart and welcoming. Totally awesome. Darn I forgot his name.
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February 2023 by Gregory BahBom
4 big guys living here took me inside the big blue box.
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February 2023 by Mike E.
Why do some business owners Take advantage of their situation with the people of Hawaii?Ace Hardware Marmac Is committing fraud! There is the price on the tag it says How much the item cost. When you approach the register and use a national coupon from Ace not everything is applicable towards the coupon and you don't get the discount you were intended to!Yesterday I spent $100 should got a $20 discount instead the discounted items brought my to down to $50 which only allowed for a $5 discount which save the owner $15. Also everything is cheaper online than in the store. But none of the items online at the cheaper price are ever available so it is a misleading ad that is designed to get people into the store to spend money on the more expensive items.The attitude of the store is that we are an inconvenience to them!There is a sign taped break by Each register that says "they have the Right to refuse service to anyone and we don't care who you are! " WOWAnd the owner is never around I ask for him every time I'm in there and employees are a turnover so obviously he doesn't pay them enough to keep anything but anything good around! COME AT ME MARMAC AND TAKE YOUR LUMPS!!AND I KNOW WHERE YOU LIVE...Mike E.
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January 2023 by Katherine Daly
Best hardware store on the island!
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January 2023 by Jayson Garcia
Luv it here. Could spend hours and hundreds!
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November 2022 by Michael Kolbasovsky
Employees ask if help is needed...multiple time..very courteous and helpful
