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December 2023 by Jim P.
Liberty Tax Kahului botched my taxes and refuses to address my complaintMajor lack of integrity displayed here.I DO NOT RECOMMEND TRUSTING YOUR TAX FILING WITH THIS OFFICE.This is not a sour grapes situation. This is intentional disregard for incompetent work.I'm still waiting for Lucy to make this right.
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December 2023 by Jim Pasternak
Liberty Tax in Kahului is refusing to accept responsibility for a $4600 error they made on my 2021 tax filing.The IRS concurred with and refunded me without deliberation.I will be writing regular reviews until this office satisfies my complaint.I recommend not work with this office again.
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June 2023 by JP
This tax office cost me $4600.00!My new tax preparer found the 2020 disability deduction ommission and I recovered my loss.When I asked for a refund for incompetent work, I was asked to show documentation of my re-filing and my reply from the IRS. I did.That was February!Nothing has been refunded to me and I've been told that it is in the hands of CORPORATE.I am getting little help from my long time tax preparer.I will post weekly until i receive my refund.I am very disappointed in this office's management.UPDATE:RE my $4600 overpayment refund request:I was again asked to submit the identical documents I submitted months ago.This seems like a tactic to delay refunding the amount I requested.So DISAPPOINTED in Liberty Tax of Kahuli and tired of waiting for my overdue adjustment.Yes, Lucy is great & I've referred business friends to her twice.Due to this event, I cannot in good conscience recomment Liberty Tax again.
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March 2023 by Terrence Chambers
The office was spacious and well organized. I was exactly on time for my appointment and I was welcomed and immediately seated for my tax session. Every aspect was fast and efficient. Ms.Wood was very professional,friendly and explained every step of the process. I highly recommend Liberty Tax.
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March 2023 by Lauren Kasper
Lucy is so helpful and amazing and fast!! I am so thankful to have found her. I highly recommend to anyone and everyone!!!
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January 2023 by Brittany & Daniel Moikeha
Lucy Almeida is AMAZING so smart and kind! Our family always feels welcome this is a family company with family values the ensures you are filing correctly and efficiently. Lucy’s many years of experience makes this process fast easy and effective!Thank You Liberty Tax and The Almeida Ohana
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January 2023 by Keanu Cabading
Lucy was VERY helpful and made sure that I understood everything she was explaining to me. She is very quick and doesn’t waste any time. I will be returning next year :) thank you
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January 2022 by Whitney Miller
Lucy is the best....We have been going to her for 7yrs now and will continue to see her for future taxes. She is very professional, polite, and informative. Breaks everything down for us and explains everything thoroughly. We highly recommend you give a call at Liberty Tax Kahului and ask for Lucy.
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February 2021 by Anuhea Rodrigues
LUCY has been my go to for 13 years now & the ONLY person I've trusted with my taxes. She's amazing at what she does & always so efficient with her work. I'd recommend her over anyone on island to do my taxes & doing them RIGHT!
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February 2021 by Andra Rabanal
Efficient and thorough business and personal tax preparation. Friendly, helpful and knowledgeable staff. Wouldn't go anywhere else. Lucy is AMAZING!!! Been going to her for over 10 years.
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March 2020 by Timothy Summers
Always awesome with Lucy she's been doing are taxes for years
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January 2020 by Anuhea R.
Lucy A. has been my go to for 12 years now. I have been with her since she was with H&R Block & moved when she moved. Its so much more easier & convenient when you go to her, hand her your papers, she does what she needs to do & your time with her is over. When going thru the process, she always talks stories & keep you comfortable & always so happy when doing it. You can tell she admires her job, does it well, and have continued support from her return customers every year. I will always go with her when doing my taxes, the only person I trust, & over the 12 years she has nothing but amazing to me & my ohana! Mahalo for all that you do Lucy. See you soon :)
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January 2019 by Donna D.
Lucy is a life saver, this will be my third year with Lucy. I was in the hospital on Oahu last year with sever infection from surgery. Lucy did my LLC farm taxes over the Phone. Lucy is efficient and is knowledgeable. I give her an A+
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March 2018 by Tanya B.
Lea, I think, gal that greets you. The nicest polite competent young lady in there. Will she was the only one I saw. It was my first time to come here and she was nothing but joyful and helpful. My appointment is next week I'll let you know how that goes. Just a note they open six days 8 to 5 Monday through Friday I forget what Saturday is
