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March 2024 by Pedro C.
This afternoon I went to Lowes to the flooring department to look for vinyl sheet flooring.There was this 1 lady there that helped me.She paged and called for someone to come to the flooring dept with no available person to help me.Waited there for like 20 minutes.No one.The lady that helped me earlier took the time to go walk around and ask her fellow employees if they can cut the vinyl.No 1 was available.Thats when I decided to leave the store and went to Home Depot instead.They didn't disappoint.
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February 2024 by Robert Macadangdang
Called 5 times and no one answered their phone. Poor management
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February 2024 by Pongsai WuKong III
Its a lowes
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February 2024 by Foreva wrenchin
Got almost everything you need!
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January 2024 by raelin constantino
Amazing workers find everything you need at a decent price
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January 2024 by Silvana Raballo
Allan helped us with such an amazing attitude!!! So grateful to have him help us!!!
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January 2024 by Robert DeFoe
I went thru self checkout and this checker grabbed my cc out of my hand without asking. After I asked for scan not chip mode.I said “don’t grab my cc next time “she said”yayaya” in front of other customers and no apology.I said again don’t talk to customers like that she said “yayaya”I’m a contractor spending thousands and she treats customers like trash.She should be fired. Not sure why she has so many pins on her vest but I won’t be back.Extremely poor service and rude employee!.I
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January 2024 by Cole Turner
Lowes is better than Home Depot
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January 2024 by J umetsu
They need to answer the phone!!!!!!!
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January 2024 by Sean King
MJ helped me find these door locks that weren't on the shelf. She grabbed the big ladder and started searching. We search for at least ten minutes and she wasn't giving up until she found them. Great customer service! If I could leave 20 Stars I would!!!
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January 2024 by Gilbert Shibao
They have what you need you just gotta search for it. The last time I needed thumb tacs I couldn't find it so I asked one of the employees in the vest. He said they didn't have it. I used the lowes app and showed him that it said they had it in this store. The employee didn't say anything and walked away. I asked another employee and she told me it's on isle 14. Well I couldn't find it on isle 14 after searching for 5 minutes. I then saw a friend and after talking he told me where it was. He shops there alot and knows where most of the things are. He told me don't ask the employees they don't know some do. If you asked 10 employee probably only 1 would know.
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January 2024 by Thomas Bailey
Good prices ? very helpful employees ?
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December 2023 by Cory Anderson
For years I’ve been able to make returns on unused project items by swiping my CC rather than tracking down receipts. I just received a new CC with a different expiration and my items today can’t be found. Apparently a month ago they stopped issuing store credits said CS, especially on an item like my air conditioner cord; what!?. CS here is dismal and unhelpful.
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December 2023 by Jumping Jack F.
Bought a washing machine at lowe's. I was offered the protective plan and I declined. Took the washer home but it didn't work, 4 days later i took it back to lowe's and they ask me if I have a protective plan, I said no and they told me I only have 48 hours to return it, but nobody told me I only have 48 hours for a return. Without the protective plan. since its been longer than the 48 hours of return policy they told me that they can't process the return and i would have to contact the manufacturer to get a refund. Suggestion don't buy from lowe's. Instead, just go to Home Depot. So now I'm out $900 and I have to contact the manufacturer which I didn't buy from.
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November 2023 by Elizabeth Voigt
This store does not answer the phone. You call and are asked to make selections to be “directed to someone who can help you”. Then you wait online while the phone rings about a dozen times, and then you are unceremoniously disconnected! WHO RUNS THEIR BUSINESS THIS WAY??
