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November 2023 by Maggie S.
I winter in Maui and this particular Ace is my go to place. I really appreciate Charlene and Mike. If I have a question or need help they take extra time and effort and knowledge to help me.They are at the top of customer service!
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November 2023 by Jim Bates
Long line worried me upon arrival, but they had 4 registers going and it flew. Great selection of popular items. Found exactly what I needed and was out the door quick. Clean, lots of parking available, nice courteous staff. I go often, always a pleasure
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September 2023 by Ken Waters
Very helpful. Employees are easy to talk to. They know where items are at that you are looking for. Nice clean store.
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September 2023 by Eagle Of Jesus 7
I like Ace because is a small store where I can find everything I need, but I don't like the prices.
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August 2023 by Rose Bruns
Staff is always super friendly and helpful! They assist with any questions. One time I even overpaid (a small amount) for something but they had the kindness to call me and correct it as soon as they found this out. Super awesome!! Thanks!
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July 2023 by Nicole Marie
Phenomenal service. Phillip helped us out today and he was top notch. He went above and beyond helping us find the items we needed, color matched a stain and gave us some very helpful pro tips for our project. I felt pretty confident walking out of there and had all the tools necessary. Mahalo Phillip & ACE!
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July 2023 by Maui Jace
keith and Isiah were friendly, very helpful, and i tell all my friends when they visit Ace Hardware in Kihei to seek out these employees 5 Stars??
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June 2023 by Jim N.
Ace hardware in Kihei is a wonderful, local, "Old Time" kind of hardware store.Where you can find just about everything you need for your basic home repairs or projects.I just bought a strip of metal and six (6) long screws to repair and re-install a glove box that someone had ripped out of my car. Looks Good & works good!!Very helpful & knowledgeable staff too!
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May 2023 by Laurie-Lynn Soares
I had to make multiple keys today and the female who helped me did everything with a smile, even with all the other customers asking her questions while making the copies, she was informative and very pleasant! Mahalo!
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April 2023 by Cha B.
The guy who checked me out was rude. He told me I broke the pad because it was loading and kinda scared me like he was going to freak out or lose it. It was really just loading because I used the tap paid Apple Pay that's why. NEVER AGAIN WORSE CUSTOMER SERVICE EVER. The other workers was just watching. He made everyone just look at me like I was trying to just walk out and not pay but he just did not know how to do his own job smh.
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April 2023 by William Baer
Store is poorly stocked with an abundance of empty hooks in every isle. This isn’t because “it’s Maui”, as other ACE locations don’t seem to suffer the same issue.I work as a handyman in the Kihei area and am often looking at the label for what I need but the hook is empty.
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April 2023 by Anthony Brown Sr.
Helpful and skilled help they know their products more so than Lowes or Home Depot employees
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April 2023 by aesmaui
The only redeeming quality is that it is The only place in Kihei. Good luck finding service, and if you forget something on the counter you'll never see it again.
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March 2023 by Dennis J. C.
I needed a very small allen wrench to screw in a towel rack holder that had fallen off. I dreaded buying a full set of such wrenches, but the cashier drected me to aisle 6 where there were probably a hundred boxes and I was supposed to guess which one had the appropriately-sized piece.She loudspeakered a guy who met me in the aisle and promply found the wrench. Total cost: 95 cents. Whew. A shout out to the guy who knew exactly what I needed and put his hand on it within a minute.
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March 2023 by Kyle Nishioka
Customer service is on point good things on sale everything priced accordingly