August 2021 by Darlene Joy Hosseinian
I am overall happy with the grocery pick up service. The substitutions are great and I love the little prize they include. One comment though is that twice now they have brought out my groceries in bags missing handles. I am on a walker and have to transport my groceries in two bags at a time holding my bag handles while holding the walker handles. Without handles I have no way to get my food inside my home. I live alone and being able to shop for food pick it up and get it inside and put up myself is critical to my independence. Please store staff- this service is not just about covid safety! Thank you!!
August 2021 by Vladimir Butenko
July 2021 by David Bannow
Horrible pharmacy. 2 bad experiences in 1.5 months. I made an appointment online at 9:30 am to get a covid 19 shot today at 12:30 pm and when I arrived they checked me in and I sat in the waiting room. 5 mins later thethe pharmacist, John, said they weren’t ready for me and I needed to come back an hour later. I asked why and he said they checked in the morning and there were no appointments, so they didn’t check for 4.5 hours?? The lady in the front office is great, John is who makes it a bad experience.On a previous time about a month ago, I went to get a transfer to refill my prescription from Seattle over here in Maui and John was very rude to me told me he was to busy and I had to wait to talk to him for 15 mins. I was the first person in-line right when they were supposed to open. Already started off bad but I waited for 15 mins and then John asked me what I needed. I said i have 2 more days of my meds till I’m out and he responded by telling me he is too busy and couldn’t get to filling my prescription for at least 4-5 days. What!?! How insane. I went to long drug down the street and what an amazingly better experience, and also filled my prescription in 24 hrs.I wasn’t even going to waste my time giving this review but hoping Safeway will read this review and fix the bad apple. For now id recommend going to Long Drugstore down the road.
May 2021 by Nonnie Mae Jangl Vasquez
May 2021 by Bob's Calendar
Sheila rocks! Southwest lost my luggage with a few meds that I have to take daily. I had enough in carry on for 3 days. After 2 days I went into panic mode. Sheila in the pharmacy helped me try all the options. Everything that could go wrong did and yet she persisted. 2 day saga that turned out great. Yvonne was also a big help at the end of a long day for her. Thank you both!
February 2021 by Tammy E.
Decent Safeway store location but if you're looking for more locally made items then Times and Foodland have more of that to offer. On the one hand if you have a loyalty card with Safeway it makes sense to just shop here but if you're looking for unique more specialty type stuff then it's worth stopping at a couple of places. Get your basics here for a good deal for sure! This store is in a hard to see location as the intersection is on a hill and if you're on the main highway you won't see it until you turn and drive down the hill.
January 2021 by Bella S.
It's been 3 weeks since I could buy milk here. They don't keep the shelves stocked very well compared to other stores. When I mention it no one cares. I told people both in the dairy section and at checkout. The organization of the store is poor as well. For instance, dairy is in 3 different places. Lunch meat 3 places too. It's also hard to find most of the organic or gluten free things I like to buy consistently. When the store is actually stocked and it's not tourist season I can usually find milk I like every few weeks.
November 2020 by Jennie K.
3 Stars, because its super expensive. Pharmacy has lowest prices which is great. Very nice people. Good selection of products and flowers. Spacious as well. Very clean. To the store manager 》 please stop letting the obnoxious overly sized vehicles that don't fit in the handicapped spaces up front, park in the handicapped parking. Some are parking without a handicapped signs or license plates. Check out is a breeze on days when its not busy. Starbucks I won't go to. Safety measures by one girl made me worry and kind of grossed out so, our family won't get drinks from there. If the health and safety has improved that's great but trust is lost. I just can't go back.
November 2020 by Carol V.
If your looking for a picnic lunch idea dont forget about the Safeway deli. An excellent choice. We have been coming here for years to shop and pick up last minute picnic items. Always fresh and yummy. The service cant be beat . Located right in Kihei for convenience. Definitely a win win!
October 2020 by Captain Steven Markovich
Very helpful. Was able to get a flu shot within minutes. Thank you
September 2020 by Joe C.
This store is always clean and well stocked. Our gripe has to do with the rudeness and disrespect at the deli. These Philippino women are just plain rude. They always act like we are making them go out of their way to slice us some nice Boars Head meats and cheeses. Also they pretty much ignore you and make you wait longer than they should when there is nobody else in front of you. Additionally they just pile your meat in the bag into pretty much a ball. At $19 a pound I expect better. I understand they are probably in a union and Safeway may be scared to approach them but it's not about their age or nationality, it's about just being rude. If you cannot do your job and you are not a good representative of Safeway then it's on you and you are too comfortable in your position. We ALWAYS have to go get them (even though they looked right at us at first) and ask them to come back out front and package our products.
September 2020 by ANN MARGRET J.
The worst customer service! Cashier is very rude. Simple math can't even figured it out. She use calculator to find out how much the difference. First she don't listen when I asked her why she overcharged me for 1 item. She's mad because I asked a questions!!! Chill; stay calm...Listen well.... and acknowledge the problem.... and offer the solution in a very nice manner. And don't forget to say " Thank you!
August 2020 by Marshall G.
I was in the parking lot any way and I just needed 2 quick things. Turns out they have a amazing wine selection area. And my mainland Safeway Card works just fine here. I got what I needed and was out in ten. Nice -clean store. Covid precautions in place.
April 2020 by Elin Søiland
Alpha! i love Safeway!the staff is so nice
March 2020 by James K.
Safeway at 277 Pi'Ikea Ave in Kihei 15:33 fifteen minutes thirty three seconds the first 6:18 six minutes eighteen seconds waiting for someone just to answer. It is now 18:10 minutes nothing Okay enough I have to gripe about this store. for long time we put up with bad management there. First the above. I called looking to see if they have bread flour so I can make bread. lady answers finally @6:18. I tell her what I am looking for, oh that is produce. no BREAD FLOUR to make bread, oh bakery! no, in the aisle bread flour. have the shelves been re stocked? uh I will have someone look. 18:10 never came back. Now here is my list for SAFEWAY HEADQUARTERS can see BATHROOMS: dismal dirty filthy horrible place. paper towels on diaper changing table unwind and tear off a piece. Pray you do not have to do emergency #2 SEAFOOD. what a rip off! they weigh the frozen products with big chucks of ice still of the shellfish. inside the sealed package choke water that we are paying for. Also long time .....older...... gentleman works there. junk yard dogs are friendlier. PRODUCE: the staff blocks all the aisles with their carts you need to walk all around and even squeeze into get what you need. FRIED CHICKEN: I 'll make it simple over cooked tastes burnt every time I decide to try again...no more ENGLISH: not spoken here, you are at the counter and ilocano is the language not English between staff, WHAT THE HELL happened to common courtesy. BLACK CARRY BASKETS: 6 out of 10 times yo have to got to a register. Lastly DO NOT BLAME this on COVID -19