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June 2023 by Michael Lauricio
Had my brake pads replaced only to be told of more brake work and thus more money. Was fixed ok but after a day, the ABS light came on and engaged even at less than 20mph. Went back and was quoted about $1,000. I had my neighbor do it and all he did was take the installed parts off and replace it, worked like a charm. Brake was installed improperly, was the diagnosis of a lot of my friends and neighbors. I avoided a $1,000 bill. I won't go back to them again.Service: General repairs & maintenance
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April 2023 by Holland Carter
Awesome service! very efficient and professional!i Super stoked on Juan and his team!! don’t hesitate to go anywhere else just go here and you will be glad you did! ??Service: Auto engine diagnostic
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March 2023 by Anela Benson
The staff was extremely friendly and cordial while guiding me to the office. The owner was extremely hospitable, and was able to find the only battery of its kind on island. He also managed to have it delivered to his site for same-day service, and the staff changed it in an expedient manner. The environment is professional, clean, and very inviting - as if youʻre a part of their ʻohana/familia. I will definitely be back, and am extremely pleased to find a reliable company so close to home.
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December 2022 by Carolina Agostena
I will change my review since I spoke with Gabriel and what happened is past. It was a series of unfortunate events that started with a broken tire but I appreciate Gabriel taking the time to talk to me and explain. Things could have been handled differently, but we all learn from that. One advice that I suggest is to always have the information of the car you rent to communicate to them before making any arrangements. Just to make sure everything can work. Regardless, thank you guys!
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November 2022 by Bri Clur
I bought a car from Juans shop. That was my first mistake. The drive home after I bought it, the tires and spare went flat on the pali. It has a lift that was welded improperly and caused the steering to give out and I almost got in a severe accident. Something a professional mechanic should have know about!!I feel extremely taken advantage of. DO NOT trust this shop to work on your car. He’s greedy for selling a car that is so dangerous on the road. His actions put mine and everyone around me on the roads life at risk. On top of it all he way over charged me especially now knowing all the issues it has.
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November 2022 by SA
Beware for all but especially young women who are notoriously taken advantage of and targeted for rip offs by male mechanics. I was quoted for a job of nearly 4 hours labor when i YouTubed it and it takes 13 minutes for a professional to do the job. They wanted me to buy their aftermarket part instead of OEM in addition to paying several hours of labor totaling nearly $700. I went to the car dealership on other side , they agreed with me and said it’s a 30 min job and did it for $80. Absolute robbery. Ladies always ask questions and challenge mechanics they are not your friend and do not want to help you only hurt you and your wallet.Service: General repairs & maintenance
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October 2022 by lance ito
Gabriel and his crews are friendly, fast and efficient in what they do! If you’re from the Westside I would recommend them!Service: General repairs & maintenance
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September 2022 by Alisha Gilbert
Gabriel and his team were amazing. Was able to get my Jeep in to fix asap. No bs, up front with all fees and repair cost, and timely. I’ll be back if needed for sure.Service: Auto water leak repair
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March 2022 by Vince Pinelli
My truck needed an oil change bad. Looked/called around and some of the prices were ridiculous. Called Juan's and talked to Gabriel. He explained the price range and why. Made an appointment for latter that day; I was in a 1 out by 1:45. Cost was at the low level and the service was excellent including resetting the electronics and topping off all the fluids. I feel better that I know have a place to bring my vehicles in for service. Highly recommend Juan's.Services: Oil change
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March 2022 by Taylor Vonderhar
Unexpected and fantasticMy car started making a noise that sounded ominous right after I took the kids to school, then it started driving badly and I panicked. A friend recommended Juan’s auto repair so I called expecting the worst. But Gaby answered the phone, was very courteous and said to bring the car he would have a look right away. I slowly made my way there fretting because I had only a few hours before needing to pick up the kids and afraid that I’d be without a car for several days. Gaby actually was able to diagnose the problem fairly quickly and when I mentioned the kids he said he would make the repairs needed to make it drivable before kids pick up and make me an appointment for the rest of the work tomorrow. He explained everything in detail and words that I could understand, he was kind and understanding. And most importantly he had it ready today before school was out as promised, the awful noise is gone and I’ll bring it in for the “Struts” tomorrow. This shop is a gem. Thank you Gaby and Juan, it was great meeting you and knowing that I found a place to bring the car in the future, you’ve got my business! Mahalo, LiliService: Brakes
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February 2022 by Jade Bystrom
I had excellent service by Gabriel who took my oil change appointment on the spot and was right on time for me to get to work. Very grateful for the service- thank you!
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November 2021 by Justine Gilroy-Jones
I have taken my car to Juan's Auto Repair on 2 occasions for separate issues on my car and both times they have diagnosed and repaired my car within 24hours. They are very professional and they care about what they do and the job they do. I highly recommend their services for you car needs. They are reasonably priced and will do a great job.Service: General repairs & maintenance
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November 2021 by Rick Richards
Absolute rip-off’s. Don’t patronize them. They failed so poorly at fixing my car that my insurance company just cancelled my roadside assistance because of excess use in such a small amount of time because they neglected to identify the problem and my car broke down twice in one week and again a few months later. I have never experienced that before. In addition, a prospective buyer had my check engine light assessed, and the very repairs they were supposed to fix to my cam sensors and air intake line were in fact NOT FIXED according to a true foreign auto repair place. I had the receipts to show that these thing were supposed to be repaired 3 months ago and showed them to the interested party. And I’m pretty sure they charged me for all 6 spark plugs but only changed 3. I’d suggest finding a auto mechanic school and letting the students fix your car before these cons.
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November 2021 by Justine Odom-Jones
I have taken my car to Juan's Auto Repair on 2 occasions for separate issues on my car and both times they have diagnosed and repaired my car within 24hours. They are very professional and they care about what they do and the job they do. I highly recommend their services for you car needs. They are reasonably priced and will do a great job.Service: General repairs & maintenance
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November 2021 by Zachary Fogel
Juan’s Auto Repair is Awesome!!! I was on my drive into work when my driver side window stopped working, i brought my car to Juan’s about maybe 9am & the team there had my window completely fixed & finished & my car was ready too be picked up about noon same day....The Team at Juan’s gave me a fair price & successfully sourced & installed the window regulator my driver side door needed same morning! Moondoe is a mechanical genius highly recommend!Service: Repair power window
