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June 2023 by Nikima Glatt
My car was busted into and all I got was this stupid t shirt they didn’t end up stealing.Anyway, this dude Brandon busted my window and stole all my things! Used my credit cards, stole all my personal identifications, money, everything. I brought my car to get fixed after Brandangos mischievous adventures in breaking and entering and theft.Kaanapali collision dealt with my over emotional crying spurts when I brought ny car in to get fixed. They worked as quickly as they could, were super kind, and made me feel safe and like I was in good hands. I clearly was. I would go back 1000x and highly recommend these guys. I’m not sure if they read this, but I hope they all get a raise if possible. Also, I like your dog and the fact that you can all drive a stick shift. :) love your staff. Want to be pen pals. From ten miles away.Thanks again! ❤️❤️❤️??❤️❤️❤️
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June 2023 by David G.
This company has it together everything was seamless. The rental car was waiting for me there the drop off of the rental car and picking up my other car was perfect. The work that they did on our Mercedes was absolutely gorgeous. The only way they could make this better And easier is if they serve cocktails while you waited! highly recommend!!!!
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June 2023 by Martha L.
We contacted Kaanapali Collision because we were under a time restraint to have our car fender repaired, and everywhere else we contacted had a 3 month waiting period just to get an estimate! Todd graciously worked us in so we could get the estimate turned in timely for the insurance. Amanda was very helpful keeping us informed with the parts being ordered, and arranged for a rental car to be delivered to their shop for us to drive while our car was being repaired. And when we picked up our car not only had they washed the outside, but cleaned out the inside too-- and there was a lot of sand in the car! We were able to drop off the rental car at their shop and Amanda took car of returning it to the car rental place. Excellent work and excellent customer service!!!
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May 2023 by Nita C.
From start to finish professional & reliable!!!Communication was excellent & I always knew the status of our repairs ! Highly recommend !!!
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January 2023 by Thee O.
Hands down, thee best place in Maui (not just Lahaina)! Especially if its Insurance related - Amanda knows what shes doing and has nailed in 100% of the time. She arranged my rental and everything, had it waiting there for me when I dropped off the car. Every car ive ever brought to her ive driven away satisfied. Much appreciation to Amanda, Jess and the whole team out there!
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November 2022 by Beachin' Rides Maui
We've been using Ka'anapali Collision for over ten years for our personal vehicle, but now we're using them for our business as well. After a driver backed into our business vehicle, Amanda knew the importance of getting our vehicle repaired and back to us as soon as possible and they most certaintly did. Their work is exceptional and customer service is outstanding.
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November 2022 by Robb D.
The team of Todd and Amanda were very helpful in my 2021 Pathfinder front fender repair. I called in the AM and they had me come in later that same day to review. The damage was relatively minor, and they found time to get it in the next day for repair and get me out quickly. They did an excellent job and at a very fair and reasonable cost. A strong recommendation to their helpfulness and responsiveness. Good job team!!
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September 2022 by ShaunnyV (Jah)
I recommend this business ? percent for all your vehicles body and paint repair. They are honest and loyal to their customers. Took my truck there twice for body damage and they did a phenomenal job.
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May 2022 by Allan A.
Scratch car door never paint good. Wasting my time. Next time don't want go there again. And I will let State Farm know
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April 2022 by Lea Chassagny
I had the chance to have my car under the care of Amanda and her team, at Ka’anapali Collision.They offer great customer service, the staff is friendly and efficient. Repair went smoothly.Many mahalo to Amanda and her team!
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February 2022 by Alii Mauka
Service impeccable!Quality of work 10 stars out of 8 starsI missed a drop off date , was late 26 minutes per their clock on rescheduled date.And were cordial the entire process!?They hooked up my rental,dropped off rental with them.My Dodge looks Great!They Do Quality Work!If you’re from the WestsideDon’t waste time with going to the other side of the island.Head straight to KAANAPALI COLLISION!my word is GOLD.
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January 2022 by kenneth hogan
Terrible customer service!!!! Went in to get some dents repaired and the dent removal guy broke all the clips holding on the bed rail protector and DID NOT SAY ANYTHING. I discovered the damage and Kaanapali Collision was unwilling to pay for the new part but would install it for free? Thanks jerks! I won't be back!!!!
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November 2021 by Noahs Hideaway
Amanda and her team go way above and beyond. Most professional body shop service on Maui. Have used twice already and have sent several folks their way! Don’t hesitate to reach out to them and don’t waste any time looking around for other options…Kaanapali Collision is simply the best!
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November 2021 by Orapin Gamlangdee
The folks here were super friendly. I needed a minor repair and they did it on the spot and the price was very reasonable. I highly recommend this place.
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September 2021 by nathan m.
Amanda was so helpful and got my wife's car fixed up perfectly after my accident. From start to finish she was extremely helpful!!