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August 2023 by Tom Hovsepian
Brandon went above and beyond for us. But not only us, every customer taken care of with courtesy and efficiency
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August 2023 by Vanessa Mcclenney
It has been 3 days of one person working with 10 plus customers in the store at one time, there is only so much One person can do. This is poor representation of the Verizon compny to only have One employee working any day of the week The care level of the customer is very poor. No excuse. The employee can only do so much. If management don't care about the customer support. The employee are Great with good attitude under horrible working conditions.i feel for them.
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July 2023 by Holly Frame
Our son broke his phone during our vacation. We called this store and spoke with Jeff and he was amazing! By the time we got to the store he had a new phone for my son and even lowered our bill! Jeff is amazing! Aloha!
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July 2023 by Darlene Pettis
Jeff was wonderful, patient, and very helpful! I appreciate how he understood that I know NOTHING about phones and treated me so kindly.
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July 2023 by Kari S.
DO NOT go here! it's a total scam and they will flat out lie. "Free" products are not free. I have been a loyal customer of Verizon for over 35 years. I have never even considered changing carriers but will now head over to T Mobile and see about switching over.
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July 2023 by Michiko Smith
I’d like to thank Lahaina Rep Justin. I was disappointed on a bill/upgrade situation with a previous rep and he helped me get a better plan for me. He also was very patient and I’m very thankful he went out of his way to keep me with Verizon. Mahalo Justin! Appreciate you.
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July 2023 by Automatic Sport Fishing
Justin is awesome! I went in to trade out my phone and Justin helped me. Very knowledgeable, friendly and kind. Thank you for a great experience
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July 2023 by Pat Dyckman
Made everything more clear to me than I’ve ever had explained to me before very courteous I like to give her the highest rating I could possibly give her thank you and aloha Pat.
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June 2023 by MaryAnn Blanchard
Jeff T. and the team here at this location are awesome! I love my new 14 Pro, and I’m also excited about my upgraded iPhone watch!! Many mahalos!~MaryAnn Blanchard ?
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May 2023 by Wakisha Nicolas-Stewart (Kisha)
Bronson and Sabrina were extremely helpful. They helped me with all of my needs and Bronson didn't stop until all of my needs and questions were taken care of.
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May 2023 by Adam Ybarra
Justin help us he was awesome and great even though he had something to do he didn't pass us off to another team member he stayed with us thank you so much Justin. Adam and Jalen
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May 2023 by andrew harrison
oh my gosh, what an experience Jeff, teamer and Justin we're an amazing help. I came in to upgrade my phone. they answered all my questions and were extremely kind. thank you guys!!!
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March 2023 by Shanna Trottier
The manager of the store was so friendly and helpful. Made sure we got the most for our money. A lot of regular customers came in while she was helping us and it was fun to watch her interact and joke around with all that came in.
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March 2023 by Scott Hareland
The sales rep that helped me at the store was a ROCK STAR and fixed my problem in meer minutes, which was not the case with Verizon tech support.I’d spent 8 full hours trying to fix an issue with both phone and chat support.multiple managers and tech support. Only to be disconnected. They were useless.
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March 2023 by Josh Foshee
I was helped by Keanu here and I can tell you I am very stingy about my plans and my electronics. Not only did he do the best for me, he went so far and above I am going to order from him the next time I go to Lahaina on principle. Mahalo Keanu! (Give that man a raise!!!)
