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January 2024 by Anna K
I had a dreadful dive experience with Shennon. The preparation was abysmal – missing wetsuit and fins, and when she finally got them, they didn't fit well. To add to the frustration, her torch malfunctioned after just 15 minutes, and with no backup, we were forced to abandon the dive. Shockingly, no complete refund was offered. A disappointing and poorly managed dive, to say the least.Response to Shannon's comment:1. Contrary to Shannon's claim, we clearly communicated our need for all the necessary gear, not just diving gear, both during the booking process and directly to her at the shop.2. It is important to note that Shannon never informed us about the limited functionality of her torch for the entire dive. The assertion that we were offered a full refund is inaccurate, and we would have certainly accepted such an offer. Additionally, the lack of a working torch and a missing backup torch for the Dive guide raises concerns about the overall preparation for the dive.3. Numerous issues occurred during the dive, and the extent of the problems experienced is beyond belief. Considering the multiple challenges faced, we believe it is only fair to request a complete refund for the unsatisfactory experience.
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January 2024 by Julia Krauthan
I participated in a scuba diving excursion with this company on December 29, 2023, and unfortunately, it was a complete disappointment. The experience was marred by numerous issues that severely compromised our safety and enjoyment.From the get-go, there were problems with the equipment. Despite prior communication, essential items like wetsuits and fins were missing, causing unnecessary delays. The scheduled night dive was changed abruptly to an inadequate time, the sun wasn´t even down. Moreover, the dive guide was ill-prepared with equipment, lacking a second torch and having a poorly charged primary one, resulting in the dive being canceled merely 15 minutes in.In addition to the equipment problems, there were safety concerns, with inadequate weight distribution making it necessary for us to exert extra effort to stay submerged. The ill-fitting equipment further added to the discomfort, and the lack of attention to beginners made the experience even more challenging.Furthermore, the demeanor of the dive guide was highly unprofessional and rude, further adding to our dissatisfaction. On top of everything, the lack of communication regarding our responsibility to reach the dive site independently was frustrating and added unnecessary confusion.This experience was far below the promised standards and not worth the time or money. For a supposed recreational activity, it was a complete letdown. I strongly advise reconsidering before choosing this company for any diving experiences.
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November 2023 by Kent Clawson
Not only did Shannon hook us up with 2 Beach chairs and an umbrella for $25 (about a 1/3 of the resort "special"), a snorkel/fins rental, and throw in a free boogie board rental, but she was just awesome and so helpful. I only wish I was in town long enough to gets some dives in with them. Regardless, the next time we are in town, this is where we are going for all our beach lounging, snorkeling, diving, and general Kauai mayhem. Thanks all for a great experience.
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October 2023 by Erin Furman
We stopped in here after breakfast as the sign for locally made jewelry caught my eye. The owner, Shannon, was very nice. She pulled more jewelry from the back as I was browsing and explained that local middle schoolers had made some of the jewelry so that the proceeds could be sent to schools in Maui that have been offering meals to locals affected by the fires. Some of the jewelry was made by Shannon herself. Prices ranged from $10 to several thousand for necklaces made out of rare sea shells sourced locally. Overall it’s a great little shop, and this was a highlight of my souvenir shopping. You also can’t beat the view from behind the strip mall. 10/10 recommend stopping in here for locally made jewelry.
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October 2023 by Jeffrey Barnhart
We rented snorkel gear from Epic for our week on Kauai. The shop had well maintained high quality gear and Shannon had great recommendations for spots that we could go explore around the island. I will definitely rent from this shop again next time I’m on Kauai.
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September 2023 by Sabrina Reagan
My husband and I came to Kaua’i for our honeymoon and found this dive shop. Not only did the owner help us with scheduling our scuba dive, but she also showed us her awesome clear bottom kayaks. She has so many other things like stand up paddle boarding, chair rentals, and a wide selection of jewelry and bathing suits. We decided to do the kayaking as well since we had a pretty open schedule and we were not disappointed. The kayaks are amazing! We were able to see below us and into the water without getting wet! The cove had a wide variety of different marine life we didn’t get a chance to see when we went scuba diving! We highly recommend this shop and will 100% be returning if we ever find ourselves back on this island.
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February 2023 by Sean Roche
Shannon is very accommodating. She went out of her way for my one on one Open Water training.
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February 2023 by Dennis
Completed 2-day open water certification with Shannon. Amazing experience, highly recommended.
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December 2022 by Ishawra Kaui
Owner Shannon is SO RUDE
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November 2022 by Taylor McCrosson
Epic Dive Adventures, what an amazing shop and even better people. My wife and I completed our open diving certification here and it was better than we could have imagined.Shannon and Grey were very helpful and incredibly nice. After our experience, in addition to receiving our certification we’ve also gained some new friendships here in Kauai.The passion this shop has for environmentalism and conservation is contagious. I can’t recommend enough.
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October 2022 by Jennifer Wu
We did 3 total dives with Shannon, one of which was a night dive. It was a private tour with just the two of us and Shannon. She's very knowledgeable and fun! Thanks for the great experience!
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October 2022 by Suzana Markovic
We did two tank dive with Shannon. She is a great instructor and her love of diving shows through her enthusiasm. We saw some great things and having her as our guide it really felt like VIP experience. We booked this dive one day prior and had Shannon take just the two of us for the dive.You will pay a lot more someplace else for this kind of experience trust me.We hope to come back soon and visit Shannon again.
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July 2022 by Jaron C.
Very nice! Had a blast! Very easy to learn, instructor was very down to earth and was very straightforward. Highly recommend
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June 2022 by mandeep saini
I did my discovery dive with Gina and Shannon. They are absolute gems! Such good instructors and good hearted people. They went above and beyond in helping me experience the dive. It was my discovery dive and Gina was very gentle and patient in guiding the first dive. It takes a bit time to get over the panic and learn, follow the basics of diving. Easier said than done but these two instructors made things easy and doable for me. Thankyou Gina and Shannon, it was lovely to meet you both and experience diving with you ladies.
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June 2022 by bernie Valentic
Just did two tank dives with Shannon from Epic Diving Adventures yesterday and had a great time. Saw A lot of green turtles, spotted eels, stingray, and lots of tropical fish. Shannon did a great job putting the diving adventure together as I just called her the day before. I am traveling on the Norwegian spirit and the shore excursions offered did not interest me so I contacted the local Dive Shop. Epic diving adventures it’s just a short walk from the pier were the boat docked and everything worked out perfectly.
