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January 2024 by ShaunnyV (Jah)
After seeing some reviews I decided to give them a call to check my A/C in my truck took it to John and he explained what he was going to do to see what was wrong i thought it was going be something major but just needed recharge and one of my brakes were bad so he did it to. And it was less than $700 for everything. I highly recommend this place for any business or automotive repair.
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December 2023 by Kanani T.
I rolled my window down this morning and as I rolled it up, I heard a loud pop. I tried rolling it down to see what the heck it was and then I couldn't get it back up again. My boyfriend and I tried to pull the window up with a pair of pliers just to see if we could get it to stay up, but no luck. I immediately checked Yelp for reliable mechanics open on Saturdays. Elite was #1 on my search and although the reviews were old, they all mentioned that this was a good place to take my car to. I called the number listed and a very nice gentleman answered. I asked if he had any openings and he said he was pretty booked but offered to take a look at it. He knew instantly what the problem was from my description of what happened. I went down to the shop and met John. He was very welcoming and confirmed that what he thought was the issue. He quickly made some calls to see if he could locate parts. He ended up taking my car in today and had it back to me within a few hours! I cannot express how grateful I am to John for helping me out today! I would highly recommend Elite if you need a trustworthy mechanic!
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July 2023 by J J
Title: Exceptional Service and Expertise - A True 5-Star Experience!Rating: ⭐⭐⭐⭐⭐I recently had the pleasure of visiting a mechanic shop on Elite Auto Repair, and I can confidently say that it was a truly outstanding experience. From the moment I entered the shop, I was greeted with warmth and professionalism by the staff, setting the tone for the exceptional service that followed.First and foremost, the expertise demonstrated by the mechanics was unparalleled. They quickly diagnosed and efficiently resolved the issue with my vehicle, leaving me impressed with their depth of knowledge and skill. It was evident that they genuinely cared about their craft and took pride in their work.Not only did they fix the problem promptly, but they also took the time to explain the issue to me in a clear and understandable manner. They patiently answered all of my questions, ensuring that I felt informed and comfortable throughout the process. This level of customer service truly stood out and made me feel valued as a customer.Another aspect that deserves recognition is the shop's cleanliness and organization. The facility was well-maintained, with a clean and tidy working area. It reflected a high standard of professionalism and attention to detail, further reinforcing my confidence in their abilities.Furthermore, the pricing was fair and transparent. I appreciated their honesty and integrity in providing an accurate estimate upfront and delivering on their promises. There were no hidden fees or unexpected surprises, which further added to my positive experience.Lastly, the overall atmosphere of the shop was welcoming and friendly. The staff created a warm and inviting environment, making me feel like a part of their automotive family. Their passion for what they do was evident, and it translated into a positive and memorable experience for me as a customer.In conclusion, I highly recommend this mechanic shop on Maui to anyone in need of automotive services. Their exceptional service, expertise, cleanliness, fair pricing, and customer-oriented approach truly make them stand out from the rest. They have earned my utmost trust and respect, and I will undoubtedly be returning for any future automotive needs. Thank you for the outstanding service!
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May 2023 by Carlos Pacheco
Amazing service
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April 2023 by Amber Osakoda
John is very friendly, honest and professional. He was able to repair my issue quickly and for a fair price. Highly recommend!
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January 2023 by Marc Nishimoto
Helped diagnose an unusual sound in less than a minute, which turned out to be from a low tire pressure. Great service!
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January 2023 by Renat Idrisov
Very fast and professional!
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January 2023 by Sandy Nakama
I called John about fixing my license plate that was loose in the front of my car. He was so pleasant & cordial. A couple of days later I brought the car in & within a few minutes he was able to tighten the screws. He checked to see if he had windshield wipers that I needed to be replaced. He didn’t but gave me to good referrals. He didn’t want to charge me for fixing the license plate but I insisted on giving him some cash. He is such a humble, caring person. No job is too small for him to help you. I will be using him in the future. He cares.
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January 2023 by James D.
I'm flying off island for about 3 weeks and my flight engine light just came on. I called several shops and they were all too busy to even look at my Jeep. I called Elite and he said they could take a look and see what error codes came up. After checking the codes and some discussion, it was believed a faulty code for the thermostat. He reset the system and said if it happened again then he would replace the thermostat but more than likely it was a temperature issue and gave a faulty error. He wouldn't even charge me. Very nice and not usually found these days in auto repair shops. I already told him I would be back in 3 weeks for an oil change. Honest guy and thankful for the quick diagnosis.Mahalo Elite
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January 2022 by Theresa B
It's my first time using Elite Auto's Mechanical Services. I was pleasantly surprised by their patience and professionalism. I especially like the fact that I was treated as though the job was important and I was important. I'm hoping to be a lifelong customer!
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November 2021 by ENRIQUE Nidoy
I was having issues with my car and having to jump it almost everyday. I had just recently replaced the battery at Walmart so I was thinking the car has problems with the alternator or starter (which is what the car inspector suggested to me when I had the car inspected). Before going to John, I went to two different shops for a diagnostic and they didnt know what was causing issues. It took John 30 minutes to diagnose the problem (defective battery), so I went back to Walmart to get the battery replaced (since I was still under warranty). And now I have no issues with my car. Thank you for the quick and honest service, John. Woudn’t go anywhere else for car issues.Service: Electrical
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September 2021 by Joe W.
John went above and beyond to repair my truck. Highly recommend! Hard to find a trustworthy, skilled auto mechanic with his experience
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August 2021 by jamesne808 jamesne808
John is a great guy always fair and does good work. My number one go to shop for all my repairsServices: General repairs & maintenance
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June 2021 by Romi Simmons
all Auto Mechanic shops were booked for weeks. John said he would look at my car that wasn't starting the next day if I could get a tow. I was waiting for tow truck and decided to try to start car. It started but this time it didn't turn off,.. so I just drove to Elite. John was so gracious and said he would check out the car. Approx 1 hour later he called to say he checked it out... and could not find anything wrong with car. I went to pick up and he did not charge me. I was ready to pay for diagnostic. I can honestly say after moving from the mainland. I have found my new Mechanic... his shop is literally walking distance from our home. God is Good. Mahalo John!!Service: Check engine light diagnostic
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June 2021 by Michelle Nakagawa
Honest and efficient service.
