July 2021 by Vicki Light
We had called these guys about fixing our air conditioner and they were friendly and accommodating. So we make appointment for Friday and bring it at noon. Never heard anything back all day and knowing it’s Friday and they’re closed on weekends and close at 430 we Uber back to the shop at 415. Nothing had been done to the truck, they charged over two hundred just open the hood( which, by the way, they never closed)!! Did they even diagnose the problem? Who knows! Never got an email except for the reciept of opening our hood.Needless to say never going here again and hope no one else has to deal with this kind of run around .Service: Air conditioning
May 2021 by Aulelia K
I was given good advice and pointed in the right direction in order to get my car fixed. They took the time to talk to me about my best options for services. Very knowledgeable and patient!
May 2021 by Anthony A
Aloha Tommy!Thank you for fixing the drivers side window on my wife’s vehicle. With many Automotive Service Centers to go to, I am glad that We chose you. Service with a smile. You were a perfect gentleman throughout our ordeal.Many Mahalo’s!Anthony & Barbara?
May 2021 by Terry S.
Service my AC on my Escalade! Had some Parts that had to changed! Master Mechanic Jon was working on my Escalade! Shop closes @ 4pm but continues to finish up the job till 5pm. Way to go Jon! Thanks! I Alway see these Guys @ Master Auto for any Auto Work! Friendly staff! & Owner Tommy. Thx for everything! Almost forgot, now my AC blow Very Cold as it Should be!
March 2021 by M A
These guys are the best. Great customer service. Affordable prices. Definitely recommend this place.
March 2021 by Remeses Kaina
The workers was super cool kept me inform an did a great job on my AC now thinking of goin to them for lift my truck will keep u inform
March 2021 by Madi Black
There is literally no other place I will ever go but here. Tommy’s team took care of my car, that I’ve had for 12 years, like it was their own flesh and blood. Attention to detail and going the extra mile to buff out my scratches, change my burnt out blinker, and vacuum the carpets are just a few examples of the great service I’ve experienced here. Been on the island 3 years and never gone anywhere else. If I could give them 11 stars I would.
March 2021 by Dino Iraha
My wife's car needed extensive repair due to an accident and so I took her car to Master Auto Center in Wailuku. We just got the car back today and I am so happy with the quality professional workmanship. The repair was completed before the quoted completion dayte saving me another day of rental fee. I highly recommend the Master Auto Center and I want to thank the owners Mr. And Mrs. Tommy Lee for your exceptional customer service....Mahalo and Aloha!Services: Body & Trim
February 2021 by Omar Baker
I'm making this my Dedicated Automobile Shop. Mr. LEE IS REAL AND IS GENUINE. Even will help you match prices and all. Good service and good environment.
February 2021 by Sparks W.
Great people and great service
December 2020 by vicky a
Risky Safety InspectionIt is really sad that I can no longer recommend Master Auto Center to friends as I have routinely done in the past. I was surprised at the nonchalant attitude toward community safety I encountered there when I took my car in for the annual vehicle inspection. Only two of the six employees I saw, and only one of the two people I dealt directly with were wearing masks. Health experts have overwhelmingly promoted masks as an effective, research-back tactic— but one that works best only if everyone participates. This business does not support basic community health standards. They did a good job being concerned about the safety of my car, but not about my safety. This business is too risky and nonchalant about community and customer safety during the pandemic.
December 2020 by Bernadine Ranger
Fast friendly good prices had to get 2 tires
December 2020 by Kyle M.
So I called about getting tired changed on my girlfriends car, guy quoted me $380 or something close to that. Then my girlfriend went in the next day to get that same procedure done and he was wanting to charge her like $430, how can a price that I was quoted change over night like that? My opinion is they take advantage of women who seem like they can't stand up for them selves or don't have the knowledge to back them selves up. Bad people and very dishonest. Wouldn't reccomend their services to anyone who is not a friend or family of the company, as I'm sure they would treat them very fairly.
November 2020 by Eternal Me
Thank you Tommy and Crew. Your paintJob on our little Juke is Fantastic, she looks like a million bucks. Fast, Friendly, Great work and reasonably priced you are our Go to Guys concerning our vehicles. We Highly recommend Master Auto Center to Everyone,A Heart Felt Thanks from Al - n - Taylor T.Mahalo. ?Service: Painting
November 2020 by makua keolanui
Awesome was in and out fast great service will continue to bring our cars there