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October 2025 by carine
Opening hours are Friday and Saturday 10 am to 8 pm.
Sunday 11 am to 6 pm
Monday to Thursday 10 am to 7 pm
Located inside the Waikele designer outlet. Very large choices and good price.
I loved the only in Hawaii only print.
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October 2025 by LaVonda Mann
Best deals, exclusive merchandise.
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September 2024 by Kristina Michelle
Reporting the manager Trevor to corporate on Monday. I am a regular here and recommended my son’s girlfriend to purchase a bag from there. She does so, comes home immediately to show it to me and the tassel falls off. The sewing was loose and just popped right off in front of me. Told her to exchange it the next day. She does so, and Trevor told her he cannot do it without the strap and actually told her to call customer care and they can either mail her a tassel or exchange it in two weeks. What a joke. The bag cannot be resold for obvious reasons so a good manager would’ve exchanged it and just asked her to return the strap later. I called him immediately and he is now going to exchange it. But to put young kids in a situation like that making them waste gas going back-and-forth is absolutely no aloha. I can’t even fathom how he would treat tourist if this is how he treats local customers. He even had the nerve to review the video from the night before to see if she had received the strap because she did not recall. So I will ask corporate to review the footage of how he treated them today.
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September 2024 by Kristi Michelle
Reporting the manager Trevor to corporate on Monday. I am a regular here and recommended my son’s girlfriend to purchase a bag from there. She does so, comes home immediately to show it to me and the tassel falls off. The sewing was loose and just popped right off in front of me. Told her to exchange it the next day. She does so, and Trevor told her he cannot do it without the strap and actually told her to call customer care and they can either mail her a tassel or exchange it in two weeks. What a joke. The bag cannot be resold for obvious reasons so a good manager would’ve exchanged it and just asked her to return the strap later. I called him immediately and he is now going to exchange it. But to put young kids in a situation like that making them waste gas going back-and-forth is absolutely no aloha. I can’t even fathom how he would treat tourist if this is how he treats local customers. He even had the nerve to review the video from the night before to see if she had received the strap because she did not recall. So I will ask corporate to review the footage of how he treated them today.
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March 2024 by KH
Mgr was very rude. Just asked if they had any promos going on and she practically chewed my head off. I guess it goes without saying, the more u spend (shopping @ LV), the better ur treated, the less u spend (shopping here), don’t expect to receive CUSTOMER SERVICE AT ALL!!!
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March 2024 by HK
Mgr was very rude. Just asked if they had any promos going on and she practically chewed my head off. I guess it goes without saying, the more u spend (shopping @ LV), the better ur treated, the less u spend (shopping here), don’t expect to receive CUSTOMER SERVICE AT ALL!!!
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November 2023 by Lonnie McDonald
Good selection and pricing.Friendly staff.The location could use detail cleaning on displays.
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November 2023 by Leanna Lee
I bought one handbag there and my friend gave me one same style I already have , I bought there to get store credit the lady told me can’t store credit but couple days later I send my friend to do it for me , then they let my friend get store credit, that’s is not how you do business, you need to treat same way to all customers, I used buy handbags there , I never want to shop there anymore after that happened.
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November 2023 by Shy K.
I came to Michael Kors with the intention to purchase a wallet of a specific color. Upon walking it, it appeared that the staff were bringing out new merchandise, changing up the sales floor to accommodate the new merch. I was greeted immediately upon walking in. I was asked by multiple team members if I need any assistance. They even introduced themselves to me and I to them. As I proceeded to the back do the store by the men's department, I was warmly greeted by Manager Trevor. Loved how he took the time to get to know me and what I'm looking for. Enjoyed our conversation and laughter. Trevor, along with the other manager, Ari, helped me pick out pieces from for me and my husband. They fully took care of me. I walked out with more than what i should have, but it was all worth it. Stellar service from Trevor and his team.
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October 2023 by Oscar Jou
Great service, good price shop
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October 2023 by ふぁすみ
Many items and reasonable prices. There is a wide range of sizes available,
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August 2023 by Josephine Mendoza
It's a good place to shop. It's organize. Always have a lot of choices and good deals.
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June 2023 by Angel H.
They blocked off one of the doors, so there was only one door to get in and to get out. There were two associates standing there greeting everyone going in and thanking everyone on the way out. I was browsing throughout the store and two sales people approached me asking if I needed help, one when I was looking at the bags and the other when I was looking at the sunglasses. They also explained the discounts to me. I like that they also had an array of rainbow colored bags.
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December 2022 by Paris Han
The manager is very arrogant and horrible attitude. The stuff offered us an 10% off card for sign in member when we checked out. We asked about which products can be used. The stuff asked the manager and she came and asked where do you live. I said we are traveling. She said this discount only give to US residents. But I checked all the conditions. Not a single word said that! The result is she can't point out why only for US residents and gave us the 10% off. But her attitude is so horrible and racist from the beginning to the end!
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December 2022 by Aimee A.
Lynn and Trevor were absolutely wonderful. Their customer service was A+++! Thank you Lynn and Trevor for being so kind and assisting us with our shopping. You two truly went above and beyond, and we are so grateful.
