Great that you can pick up the phone and speak to a person at this location. Decent car available for me without any wait, and no problems with return process. Staff available, and accessible throughout. Great experience. Other Hertz locations could learn many lessons from this one.
October 2023
Thank you so much to Chance and the Hertz Boise team for helping me with my lockout situation.I have rented from this location many times and the staff is always friendly and professional.
October 2023
One of the worst managers I have ever done business with. Would give him 0 stars if I could. Tacked on a $250 charge for cleaning, without notification and without just cause. Greedy Scumbag is a word too nice for this manager. Use a different rent a car service.
