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March 2024 by Zach Arterburn
Great service very polite and knowledgeable
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March 2024 by Ernes Omeragic
These guys are so amazing ? they totally were knowledgeable and helpful with a smile. Rio and Kendra are ones I look forward to always seeing! Especially rio! She has all the answers!
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March 2024 by Tori Sovie
Super friendly staff and great prices!! My go to shop for awhile now
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March 2024 by SPARKY WOWZER
This place was so homey. They have so many plants in there. For a plant mom, this is so wonderful to see. The entire place just felt so cozy, and everyone was so nice. I came in for a Lost Mary and the girl working told me they were running a buy one get one half off deal, so endedbup getting the Funky Republics instead, and the flavors recommended were amazing. I'll definitely be coming back! 10/10
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February 2024 by Meet the Guillaume’s
Will not shop here again or ever refer anyone here. There are so many more better vape store options in the treasury valley. I was assisted by the manager. I asked her for a specific battery. We had a small conversation about the item. She never informed me there are no returns. The battery was purchased and same day, within 4 hours, it wouldn’t work. They are not willing to work with me or anything.
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February 2024 by Chris Leatham
Always great service here!
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January 2024 by Michelle McNett
Biosteam Boise is your one stop shop for all things vapes. Not only was I able to find what I needed quickly I also received amazing customer service from Kenna. Thank you for making this visit so easy as I was in a rush!
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January 2024 by Hailey Share
BioSteam Vape in Boise is a top-notch spot. Kenna, in particular, is fantastic! She's knowledgeable, friendly, and always willing to help customers find the perfect vape. You can tell she really loves her job and it makes the whole experience so much better. The shop itself is clean and has a great selection. All in all, BioSteam Vape is a must-visit!
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January 2024 by Skyler Dee
Let me tell you about BIOSTEAM vape shop. They're like family, seriously! Kenna is rockstar manager!!! The customer service there is top-notch, and they really go above and beyond. Not to mention, they support local artists by showcasing their art on the walls. It's truly a one-of-a-kind shop! ?? 10/10 recommend to all my friends.
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January 2024 by Leon Walsh
Rude. Said he can't discuss prices over the phone.
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January 2024 by Victoria T
The young lady in the store yesterday was very rude and short with me. I went in to buy a disposable and when she saw me talking to my 23 year old boyfriend on the phone she rudely said you can't film in here. Ok, weird, so I told him I'd call him back. She then said that she wouldn't be able to do a sale at all because she suspected me of buying one for my, again, 23 year old boyfriend. Then she told me to leave. And sat back down at her desk with a very smug look on her face. Very disrespectful and rude, will never be back here and will never recommend.
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January 2024 by Thomas Cornell
They charged me 38 dollars for a geek bar pulse which is crazy. I didn’t realize until afterwards because I ended up talking to someone I knew in there , but definitely a strange vibe won’t be back
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November 2023 by Casey Armstrong
Unfortunately the customer service was poor, came in around 10 tell 10.00am. Open sign was off, there was a young lady sitting behind the counter and a young man sitting by the front door. I walked up to the door but couldn't find any posted hours. Walked back to my vehicle and searched it. They had been open for almost an hour. I went in and the young ladys customer service was poor. She seemed annoyed I was there, I attempted to make small talk but she was not engaging at all. I bought an Ivape seems to ok so far. Definitely won't be back just do to the the feeling that I was unwelcomed
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November 2023 by Stephanie Lord
Bought a vape from there took a couple of hits before I walked out. Then I get home and it completely stops working and they won't replace it. This is a manufacturing error and should be replaced. I get that they don't want people bring back their old vapes and scamming the place but... they need to have a policy in place for things like this.
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November 2023 by Jordan Kirkland
Unprofessional employee cashed me out today. Awful hygiene. I almost puked from the smell of body odor it was ridiculous. Not to mention the apparel that the employee was wearing. I get it’s a vape store but wow. Will never return here again.