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January 2024 by North Spokane Grocery Outlet
I just bought a brand new sled from this store. This company has gone above and beyond to make sure I am a satisfied customer. We had a small issue with my new sled and the service department dropped everything and got my sled right in and took care of me immediately. They offer outstanding customer service and the sales associate Bill is very knowledgeable and also offers great customer service. I highly recommend Specialty! Russ and Lisa Weaver
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June 2023 by Le0L0mas
Specialty has a nice inventory of repair parts and a great staff. I stop in all the time for Yamaha parts for the ATV and motorcycles I work on. They always seem to have what I'm looking for.
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June 2023 by Andrew Brinkley
Worst parts department experience I have ever had. The older man at the parts counter is rude and obviously does not care about customer service. This has happened several times to my wife and I.
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March 2023 by Wendie Brandenburg
Won’t shop here anymore! They have there , political choice flashing all over their sales board to see on freeway!I’ll shop at non agenda store!Shame on you Casey!
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December 2022 by A I
We have only purchased parts here, but the service was great and they are very friendly.
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November 2022 by Leo Girtz
Needed some parts for a CanAm. They had what we needed, very helpful.
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September 2022 by Greg Dahlstrom
I recently ordered parts for our 2022 can am maverick sport. The parts personnel are knowledgeable friendly and honest. I am looking forward to future transactions with Specialty Recreation and Marine!
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August 2022 by Curtis Johnson
I have had two amazing experiences with this store. I'd like to give Mark in parts a shout out for helping me get the parts I need and leave them for an after hours pickup. A broken brake lever won't keep us from riding with people like this around!
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July 2022 by Glenn Bell
Got my hard to find clutch cable here.... Really nice people here ?
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May 2022 by Kenneth DeSeve
If you want to really assess the quality of a restaurant, check out their bathroom! It's a part of the establishment that reveals the true nature of the culture behind the curtain. Same is true for the service department in a motorcycle dealership. After decades of experience and countless conversations with service people I am giving this group of people my highest praise!!! Efficiency and quality of workmanship is beyond comparison with any other dealership in Spokane or CDA.
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March 2022 by Gary SWEIGERT
Purchased a new Can Am 450 from them. Called twice about loud knocking noise on the upper head even at idle. Took quad over and requested them to look at it. It sat there for almost two weeks and I notified told to come and get it. Their diagnosis "no problem found". Discussed the issue with there supposed 15 year mechanic whom couldn't look me in the eye. He laid claim there is nothing wrong and they performed a complimentary inspection. After getting desperate, I took the quad to another dealer in Idaho whom has fixed my quad tires etc. over the years. Their lead mechanic is awesome, he diagnosed the problem to BRP's new liquid gasket being applied to liberally and oozing out into the engine during assembly, thus partially blocking oil and coolant channels. There lead also told me that no one had done anything to the quad at the other dealership, just as I suspected because the plastic gromets still had mud on them and were obviously never removed to perform there "complimentary inspection'". I just received a call from BRP concerning Specialties' case number and filed a formal complaint. Bottom line this dealership is ok if you never have an issue, otherwise they will just blow you off. Sad. Would never go back there.
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March 2022 by Kim M
Great customer service. They helped us find the parts we were looking for.
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February 2022 by Cody S.
Great customer service and trustworthy. They did a fantastic job tuning my V-Twin. Thank you.
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January 2022 by Joseph Kunka
This is a family owned dealership that is very attentive to your needs. The service dept is very knowledgeable and efficient. The parts department has decades of experience and has built a good relationship with manufacturers. Bill and Sasha are fantastic sales persons and are very knowledgeable about their products. Casey is extremely attentive to his clients and holds his staff accountable to his high standards service after the sale. This is where you need to be if you are searching for outdoor recreational vehicles or watercraft.
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January 2022 by Scott Mills
Specialty is my second home. Sasha is great, everyone does a great job and they are super friendly!
