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December 2023 by Google user
I ordered propane online a few days before Thanksgiving, then received a coupon for Black Friday that would have saved me hundreds of dollars. That's totally unexpected for a petroleum product, and implies their customers are being overcharged year round. I would have appreciated a warning that such a sale could be coming and I would certainly have waited to order. I submitted feedback on the company's website, but received no reply or acknowledgement after several weeks. So, I'll resort to Google feedback. This company should expect me to shop around next time. Now I'm willing to pay more elsewhere.\\n\\nOn the bright side, I placed my order seamlessly and my tank was filled almost immediately. If you don't care about the cost or customer service response time, I'd probably recommend spending your money here.
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March 2023 by Johannes Moedt
Location was permanently closed. Would have been nice to know since I drove ALL THE WAY FROM STEPTOE. If you need a propane refill, go to the U-Haul location in Moscow, they'll take care of you.
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February 2023 by Randall Rothwell
This company advertises 24-hour service and there is no one here to do 24-hour service and now I have to go home to a frozen house because I have no propane. This company is trash. You should not advertise this if you do not do it
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November 2022 by WC Morton
I had called to get prices to see if it would make more sense to lease a used tank, or purchase one for our new home. My father had an account that we needed to clear up, and I was trying to decide the most financially sound choice. We have owned the house for over 10 years and have had the tank leased the whole time for about 1600$, a brand new tank costs 2250. After deciding it had been more than paid for and to lease used tanks for that much was a rip off without a lease to own option, I asked them to reverse the charges for my father since he was no longer living at the residence and I did not agree to a lease. She was very short with me saying "sounds like that's what you wanted to begin with!" And hung up on me without saying good by. I still need to buy a propane tank, thanks...
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October 2022 by Barbara Rexford
It is hard for me to review you since I only have to have my tank filled once a year. It is always done with professionalism.
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August 2021 by Douglas Ackley
Uncompetitive pricing.
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May 2019 by Dan Hargraves
Great service every time!
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December 2018 by Marlin Jackson
I had a tank installed last month. I entered the lank level on line and when reported it at 30% they came out and filled it the next day. Awesome service!
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December 2018 by Raylene Lawrence PA-C
Great service for years.
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July 2018 by Lorelei O'Hara
From my first call for new service to completion I was very impressed! The install specialist even took the time to program the remote, above and beyond service! I am very happy with Ferrellgas!!
