August 2021 by justice yonkers
The staff is incredibly rude and judgemental. If you don't have multiple accounts with a chunk of money in each account they treat you like your worthless. If you ask questions they act like you just asked them to stand on there head all day and read a Chinese dictionary backwards. Worst bank and banking experience I've ever had. Don't go there unless you want to be put down lied to and stolen from. I personally think all there tellers and bankers should be fined then fired and never allowed to have a bank account
May 2021 by Derek H
Great place. Very friendly and helpful.
May 2020 by GPA
I have not had any real trouble with Wellsfargo. Well not recently anyway. Years ago like in the 1970s I had some issues with the bank. Looks like they have changed some since then. All in all a pretty decent experience.
February 2020 by Justin Miller
I use the atm often, sometimes there are obnoxious tellers
November 2019 by Tiffani Heitstuman
Other banks can provide significantly better services
November 2019 by Valerie C.
Both branches in Moscow have wonderful bankers and tellers. Great customer service is what you can expect from these home-town banks!
September 2019 by Collin H.
Although I'm NOT a fan of Wells Fargo's business practices (who is?), this review is just of this local branch. The teller made fun of me, and insinuated that I am not a responsible credit card user. It was crazy! I've never had an experience like that before at a bank.
May 2019 by Syntax P.
The worst!!!! Can't get anything right when I try to reopen account when I try to deposit a huge check. Rude unprofessional awful
December 2018 by Joshua Waitman
Great place to go for quarters. Never a long line. Suckers are tasty.
September 2018 by Madeline G.
ATM at drive up broken for over a week. So cannot make deposit there. Have to go inside bank and she gets deposit amount wrong. Then asks "how is your day?". Then asks if I use mobile banking and stupid question. I don't like the small talk....
May 2018 by Muse Abdi
January 2018 by Katrin Halpern
Jason was horrible at the main branch, I need to figure out a banking issue and he absolutely would not go above and beyond, much do anything for me at all and hung up on me. I almost closed my accounts, I have no idea where he learned to speak to customers in that way. He is the manager, it is not like he is not getting paid.
September 2017 by Hoshino Rei
They couldn't keep their staff as everyone would continually leave due to "issues". So, I was always having to deal with someone in training or who wouldn't know about processing deposits for either my personal or a business account. One time, I went in to talk to a "financial advisor"...he apparently signed me up for a credit card without my permission at that meeting. When I received a credit card in the mail a few weeks later, I immediately called and cancelled it. I went in soon after to close both of my accounts with them and went to P1FCU instead.
July 2017 by Moshe Baruch
I have had great banking experiences at Wells Fargo in Moscow for seven years now. I think that since the national WF scandal broke, the Moscow branch has been making even more of an effort to provide great customer service and good advice. Our banker helped my wife and I set up a joint account and told us explicitly how to make sure we didn't incur any fees -- the opposite of what some Wells Fargo employees nationwide were doing. He then introduced us to the store manager, who was friendly, fun, and actually looked like he enjoyed talking to customers. I can't speak for the bank nationally, but my confidence in my local banking experience was totally renewed.
February 2017 by Joshua Weller
Wells Fargo Bank - five stars The interior of this particular bank is absolutely gorgeous. The staff is kind and professional. They have a lot of services for small businesses. They will set you up for a small business loan, line of credit, financial advice, or any other thing you can think of that would involve a bank. The inside of the building to be more specific is well-lit, organized, and clean. They have a very nice waiting area with curios to interest you. The manager is very nice and professional himself. The staff of this Bank will go out of the way to help your small business or you as a person. I highly recommend this bank because of its diversity of services as well as the fact that they're not as crooked as the other Banks. Although the national branch of Wells Fargo is extremely corrupt and substandard, The two local branches in Moscow are exceptionally professional. The local branch is exceptional due to the employees in Moscow care so much about the customer and bring customer service to exceptional standards. This is very unusual because most Wells Fargo's banks Nationwide overwhelmingly have been rated 1 star. The two Moscow Idaho branches rated 5-star are rated do to the local employees who work at them. We too have received substandard service from the national Wells Fargo banking system which is mediocre at best. We too have been lied to about a numerous things on the national level, but the local branches are exceptional.