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November 2023 by Caffinated
I got some of your wallflower refills and the wicks are messed up on them so that they won't fit in my wallflower. One of your clerks told me that could bring them in and exchange them. I tried to do so tonight and the clerk told me that I couldn't without the tags on them. I do not leave the tag on when I put them in the warmer. I pull the tag and seal off and put in the trash. Then I open it to put it in the warmer. It is at that point, that I realize it won't fit! They say wallflower on them so it's not like I can get them somewhere else!!
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November 2023 by Leola Parke
Great sales right now with coupons, and ALL the new Christmas soaps !?
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August 2023 by H H
The staff here are terrible and never want to talk to you or help with anything. You walk in to them having a conversation and they continue on and take the conversation elsewhere. They give you coupons that never work and when they give you the 800 number those people are never helpful either. I definitely don't recommend shopping here especially at this location with these people you'll get no help and no direction whatsoever. Definitely deserves zero stars
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August 2023 by gladys corona
Me and my sister went to return and item that we didn't like and the manager only gave us rude customer service as well as attitude. They have a 100% guarantee but don't honor it because I paid 24$ for a candle I didn't like and when I returned it they gave me back 6$. They were so rude but when a lady of a different race went up to the register they switched up their attitude really quick.
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August 2023 by K Reed
Everyone is always so helpful there period I had to return something and it was absolutely no problem and they were very friendly about it.
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August 2023 by Gladys C.
Me and my sister went to return and item that we didn't like and the manager only gave us rude customer service as well as attitude. They have a 100% guarantee but don't honor it because I paid 24$ for a candle I didn't like and when I returned it they gave me back 6$. They were so rude but when a lady of a different race went up to the register they switched up their attitude really quick.
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July 2023 by L
Most of the employees were nice, but a couple left a lot to be desired in the friendly customer service department. I also don't understand why whenever you find a product you absolutely love, they discontinue it! Every damn time! This is one of the biggest reasons I stopped shopping here, but I like to go in once or twice a year to see if anything has changed.
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July 2023 by April Schroader
A daughter loves it. I am meh... To many synthetic fragrances and prices are quite high. Will only bring DD during a sale.
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June 2023 by Thomas Cope
I went into this location today and Stormie(the manager?) Was chewing out an employee on the floor in front of all the customers. From what I heard the employee saying, she wasn't even told her schedule changed that morning. Seems very uprofessional for someone in charge. I will never shop here again.
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June 2023 by NANCY LOCH
Been a customer for 20 years and give the Nampa sales group 5 stars! Unfortunately, as others have said, the product quality has taken a nosedive. Have moved on to a consistent online competitor.
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June 2023 by Thomas C.
I went into this location today and Stormie(the manager?) Was chewing out an employee on the floor in front of all the customers. From what I heard the employee saying, she wasn't even told her schedule changed that morning. Seems very uprofessional for someone in charge. I will never shop here again.
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April 2023 by Maritza V.
Rude staff. Very unhelpful. every time I come in to this location there always seems to be an issue with employees. Definitely needs better management.
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March 2023 by Marney Freeman
A fun experience as always. On one hand I love that they're always rotating in new scents but on the other hand I hate it when they discontinue some of them so fast never to be seen again. Lol The staff is always friendly and helpful. The blonde manager with the accent at the store in meridian is awesome. She's always so nice and attentive.
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March 2023 by patricia potts
Went there to return 2 wallflowers that leaked out . These were unopened still had plastic wrapper on them . Was told could not return them due to mostly gone .. I could understand that if it was an opened product but these were still sealed with original wrapped plastic . Not my fault they leaked out , it was totally unused product . So I won’t be shopping there anymore .
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February 2023 by Karen Allen
Not impressed with a sales girl Kristen. Love the store, not this "associate", I will stick with the Meridian location. Their women associates are sweet and welcoming.