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February 2024 by Hector I.
I recently had the pleasure of getting my bracelet repaired at Neil Alan Fine Jewelry, and I couldn't be happier with the service. Not only did they fix it in a timely manner, but the price was very reasonable. The craftsmanship on the repair is top-notch, and my bracelet looks as good as new. I highly recommend Neil Alan Fine Jewelry for their excellent work and professional service.
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October 2023 by Audrie E.
Neil Alan is our favorite jeweler! Every time we go in they are so helpful and repair watches as well. Highly recommend!
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July 2023 by Richard Entus
Went there to get my watch fixed. The gentleman said it was not worth repairing. He was up front and honest about it. I decided to purchase a watch from him, because I needed another one.
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June 2023 by Erin K Johnson
Neil hand designed the most beautiful ring for me ! He provides the personal touch other jewelers won't take the time to provide. I had an amazing experience . Thank you
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May 2023 by Christopher Mostad
Amazing, honest service! You can trust Neil Alan to take care of your finest jewelry with talent and expertise! This jewelry store is a true treasure here in the Treasure Valley!
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December 2022 by Danielle DiMarco
I brought two rings to Neil shortly before his closing time on a Friday evening; both rings were misshapen, missing stones and needing to be resized and soldered together. In less than a week, Neil returned to me one whole wedding set, perfectly sized, perfectly fixed with all stones in place, looking newer than the first day I received them. I will recommend this amazing jeweler to everyone I know. He truly made my wedding set look exactly how I always pictured they would.
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October 2022 by Kenny Rowe
Neil Alan Fine Jewelry is beyond five stars. Wonderful owner with beautiful jewelry and an amazing repair jeweler. They have a customer for life in us and hope they receive the local support they so deserve. We were told by a different jewelry store, that we had been with for many years, and where we purchased our wedding rings, that my ring needed to be redesigned since it was "beyond repair". They would be happy to set me up with their designer or we could spend $1000 to have it repaired but they weren't sure it could be done. Didn't buy into that line and decided they've lost our business and started looking for a different jeweler. So glad we did. Neil Alan repaired my ring to look brand new again and at a fraction of the cost. So grateful for Neil Alan Fine Jewelry. We have and will continue to share with family and friends that they are the place to shop for jewelry and to take your jewelry repairs to. Thank you so much!-Sindy Rowe
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October 2022 by Mr. VR6
Neil and Larry are both really smart and know their products! Whether you're shopping for engagement, watches, or just want a nice piece to hang on the wall; this is your jeweler. Great customer service with that small town Nampa feel that most know to love! I will be back!
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October 2022 by The Last Honest Reviewer ..
My wife and I took our 135 year old family heirloom pocket watch in to be repaired by Neil Alan Jewelry. We were unaware that our pocket watch would be outsourced for repair. We were told it would be about 3 weeks to get it back. Almost four weeks later, we had to call Neil for an update. We were told the outsourced watch repairman could not find the correct parts for the repair. Obviously, we were sad to hear we were somewhat forgotten. But Neil did come through. It took almost 5 weeks for the repair to be completed. Actually, his timing could not have been better, my wife leaves on a flight tomorrow to give our son his Great-Great Grandfather's repaired pocket watch. As they say, better late than never. We were thrilled the watch was repaired and it looked like it originally did in 1886. Thank you Neil for your efforts in getting us our watch back with one day to spare. My only complaint is directed at his co-worker running the store in his absence. What an a*** I came in with my claim check in hand to pick up our pocket watch and he made me feel like it was bothering him to help me. He gave me a look that was really rude. He just handed me our watch, no thank you for my business, no nothing. Just a dude being rude. I asked if I could get a box, I even offered to buy a small cardboard box to put it in and he said he could not help me with that. He gave me a ziplock bag and turned around and walked away from me. I truly felt this guy gave zero effort and ruined a very cool moment for me. Thank you Neil, you came through for us. Your co worker was completely useless except for taking my money. I'd like to take a few stars away from my rating, but Neil doesn't deserve that since he came through for us. 5 stars for Neil, 0 stars for the J**** UPDATE!!! Minus 2 stars... Just before my wife was to give our son the pocket watch, we noticed the watch repairman had crossed the hands of our pocket watch. We had to bring it back for Neil to send out for repair AGAIN. For a total of 7 weeks, our watch was out for repair. This is not how we envisioned the watch repair process to go. This totally ruined a special family moment in presenting our son with this watch. You cannot go back and recreate what was suppose to happen. Now we wait until Christmas to give it to him once again. But the surprise is now gone! Why can't things get double checked or properly QC'd anymore? I guess it's just a lost art of real customer service.
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July 2022 by Denise Olson
I went in looking for a present for my daughters 16th birthday in a couple of weeks. Not expecting to buy one today let alone comin home with it today, Well I ended up buyin a beautiful birthstone ring for her. She loves it and can’t wait to wear it. ( I’m not giving it to her till her day.) hahaha. Thank you for your help you were so kind and helpful. When I’m looking for jewelry this will be the place to go.
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April 2022 by Squirrel
My one of a kind, epically loved and beautiful wedding ring was “ruined” at the shop of a major retailer that said it couldn’t be fixed and whose repair shop wouldn’t take responsibility, that I’d have to replace it. ? I took it Neil Alan hoping beyond hope that it could be saved. Larry, the Goldsmith, fixed it! I was beyond ecstatic! My beloved ring was saved, as was the expense I was facing to replace it with something new! And incredibly, I found a ring I loved here too… which I hadn’t quite been able to do at the said major retailer. Of course, I love nothing like my own… anyway, Neil Alan has one of a kind, high quality pieces, and a very talented goldsmith. As well as VERY good pricing! Probably at half of the price of lower quality, chain store prices. I couldn’t be more grateful to have my wedding ring back on my finger and looking beautiful as ever! Shop here first! You won’t be sorry you did.
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April 2022 by Belle Marx
Whenever my mom drags me to a chain jewelry store I am always unimpressed. Rarely do those pieces catch my eye, but here?? Almost EVERYTHING catches my eye. I’m not a huge jewelry person at all and quite picky about what I do like, but I genuinely enjoy going to this store.
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April 2022 by Dennis Brodigan
What more can I say other than spectacular. I have been doing business with Neil for many years and he and Larry never cease to amaze. The additional diamonds to my wife’s ring as well as the specialized service made it such a special moment for our anniversary. Thanks guys for taking care of not only a special event but even when my kiddos need the newest watch.
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April 2022 by Courtney Raney
Neil takes care of his customers! My family and extended family have been patrons of his business for over two decades. I simply don’t want to buy my jewelry from anyone else. I have referred numerous friends to Neil. All of them have bought from or custom designed pieces with Neil. He is kind, honest, and listens to what the customer wants. If you’re looking for a great jeweler and a locally owned business, Neil Alan Fine Jewelry is your place to go.
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April 2022 by Zurl Thornock
Very impersonal.. and overcharged for a few minutes service. Wanted $55 to reattach two of my mom's bands to her watches and tell 2 other watches were no good. Needed two pins worth pennies each. When I only had $35 in my wallet, he settled... I still felt ripped off!
