November 2023 by Monty Moore
Had an agreement in writing for purchase of a UTV. Then they miraculously sold the unit to someone else for a higher price and then tried to sell me a different one at thousands more.I wouldn't ever go to these guys for anything.
September 2023 by Rebekah Kunishige
Love going here looking, the customer service is amazing. Amazing toys for all ages. Definitely going to be buying the little man a toy once he gets tall enough, we went and looked but he’s a little short rn, but amazing people here! Definitely recommend.
September 2023 by L C
Had an awesome experience here! Got a whim one day to look at a used SxS at another dealer, which ultimately led me to looking for other side-by-sides...I found one here that was MUCH better and NEW at a great price. I connected with Cameron over FB Marketplace and went to look at it. I was an "older lady" looking at UTV's, probably not most salesmen's dream customer LOL. But Cameron was awesome...he answered every question I had, was super patient with me and never pushy. He let me take as long as I wanted to sit and roam and whatever else...I left to go think about it and decided that maybe I wanted 2 ATV's instead...so I went back later in the day and went through all the ATV scenarios vs SxS...again, Cameron was so nice and so patient. I couldn't make a decision...I brought my partner in two days later and we ultimately decided on 2 new ATV's. The paperwork was easy and went super fast. Then Cameron brought the ATV's to me since I hadn't yet purchased a trailer.Customer service feels almost non-existent these days, to the point where you don't even expect it anymore no matter how much you spend or don't. I so appreciated attentive and VERY responsive customer service here....thank you for making this fun and easy! I'll be back for that side-by-side ;-)
September 2023 by Big Burchy
So I called this place to get some information about a bike I’m looking to purchase. I got somebody hung up on me the first time I called and the second time I called the guy was like so lackadaisical about giving me information. He didn’t even answer the question I asked him he said oh no we don’t work on those bikes and that’s not what I asked him about. Anyway, I just thought it thought it was poor phone service is all
September 2023 by Nick Heberer
Blaine helped me out, none pressure.When I’m ready to buy will definitely ask for him.
August 2023 by Tim Angevine
Went in and got a couple small parts and spent some time looking around. Staff was friendly and asked if I needed anything and just had some nice conversation. Just got a Kawasaki and wanted to check out selection for future parts. I will be back!
August 2023 by Kyle Harkson
Worst polaris dealership I have ever been to. Horrible customer service. The guys in the service department are so rude and don't want to help you with anything! Really sad you have to take your stuff to spokane just to get some decent service.
July 2023 by Vanessa Diaz
We absolutely love this place! Top notch customer service, employees are always helpful and friendly. We have 2 machines from them and every time we go in it’s a great experience overall!
May 2023 by Brian Rupiper
Very easy to work with and was able to find the perfect bike for me.
April 2023 by Carianne Dolan
Jim was an amazing no-pressure salesman, true to his word, and found us the right unit.Dan was fast, effective, and made sure we were covered for everything.Thank you for everything! We love it!
March 2023 by Georgie Lindsley
Power Sports did not handle my sale correctly from the very beginning. The salesman did not follow through or communicate when necessary and left me hanging on two different occasions after I had to clear two different days on my calendar for delivery. He did not offer any explanation or a way to correct the situation. Also, finance improperly handled the paperwork making several mistakes throughout the process including transposing my name so that days later I had to re-sign the paperwork after finding the mistake myself, not notarizing the paperwork, and not charging enough tax so that when I picked up my plate from the DOL I had a substantial amount of money to pay. Never once along the way with all of these mistakes (and many others not mentioned) did anybody offer any kind of apology for the many inconveniences to my time. That one gesture alone would have gone a long way. I will NEVER purchase from them again or recommend them to anybody I know.
February 2023 by Joe Hayes
Recently got a recall repair completed on my motorcycle, the service department was great to work and got my bike finished quickly.
January 2023 by A I
We.stopped in here to buy some merchandise. There was a middle aged man that asked if we needed any help and directed us to what we needed. He seemed nice. The young men working behind the counter were not overly friendly and seemed very bored with their jobs. I don't think I would return just based on the general feeling in there.
December 2022 by Jeremi Miller
Was talking with a salesman (Cader Brown) and after I mentioned that the "S" in MSRP stood for "suggested" he immediately cursed at me and threatened me with violence. Beware of this toxic salesmen.
November 2022 by Noah Reeve
Jim in sales gave me an excellent deal on my first new bike, quick and easy.