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February 2024 by Jessica Danker
O'Reilly to the rescue again! I always receive excellent service at my local store in Nampa, and it was just the same in Rathdrum. We were stranded on a stormy night in a rental car without functioning windshield fluid sprayers or wipers. The guys in the store helped us determine the issue so we could relay it to the rental company and then welcomed us into their warm store with chairs, a sympathetic ear and the offer of cookies while we waited. When the tow company was severely delayed due to the weather and it became apparent that it was going to be safer to find a way to keep moving rather than waiting and encountering even worse conditions later, they helped us de-ice what we could and we made our way to Ponderay. I'm grateful for their help and hospitality!
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February 2024 by eduard kasyuga
Other store gave me wrong part and these guys took care of getting the right part quick and easy.
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January 2024 by Tina Badertscher
Our company always uses this store
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October 2023 by Craig Eliason
Very helpful and friendly, mostly knowledgeable.
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October 2023 by mildly
Always has the parts I need.
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September 2023 by louise roy
If they don't have it, they will order it for you. Excellent service .
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July 2023 by It’s Me
You’ll have plenty of issues purchasing from O’Reilly. If they’re the only ones that have what you need, they likely still don’t have it even though they just told you their Coeur d’Alene store has it in stock (or you can wait some hours to receive something that doesn’t exist or something you did not ask for). And if they have it, you better triple check they know what you’re asking for or you’ll be waiting for something you didn’t ask for. The last many days have been demonstrably miserable with O’Reilly Auto Parts. Stick with NAPA or Advanced Auto.
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March 2023 by Phillip Jenkins
Great service. Had to replace my battery in a late night frenzy and the staff took care of me quickly. Thank you.
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January 2023 by Amber Gray
First they couldn't get the correct headlight for my vehicle. Insisting I had a Denali because its a yukon. Ok. No biggie not that expensive. However when I spend 189 dollars and you give the wrong part for a fuel pump? Definitely need some new employees with actual car knowledge. Very frustrating to say the least!
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January 2023 by Roger Hohle
The correct part was in stock. I ordered online, drove to the store, and was in and out in 60 seconds.
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December 2022 by Steve Crowder
Excellent service and very knowledgeable.
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September 2022 by Billy Rich
Lack of auto knowledge and somewhat unfriendly here. Search their site for what you need or you may get a I don't know answer.
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September 2022 by Kimberly Hahn
Needed a back tail light bulb for my car and even back my car up to show him what , I needed and still didn't understand
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July 2022 by Neal
Helped out tremdously.. Hats off to all employees!!
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June 2022 by Randy Ditch Noziska
Great service. The girl took excellent care of my needs her name started with a C. Sorry I can't remember . Thanks tho.. I'll be back
